Overview
ID.me has a rating of 4.2 stars from 28,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
Is great the video chat was very convenient and easy to use. The communication was great and smooth.
Oh wahoooooooooo wahoooooooooo wahoooooooooo wahoooooooooo amazing EXPERIENCES FIVE TO 19 STARS! THANK YOU IRES SO KEEP OUR HARD WORKING MONEY BACK TO YOUR PAIDCHECKS THANK YOU TIO SAM...I GIVE YOU ALL 5 TO 10 STARS...WAHOOOOOOOOOO WAHOOOOOOOOOO WAHOOOOOOOOOO WAHOOOOOOOOOO WAHOOOOOOOOOO WAHOOOOOOOOOO.
First time experience asking too much details,too much personal information, technology it's not 100% safe
I had a problem And I had to reach out to an agent help me and it took 3 or 4 times but we got it resolved and I thank him immensely
We logged into get started, uploaded my docs and under 45 minutes everything was confirmed and processed.
Hello Clay! Thank you for your feedback regarding the identity verification process. We sincerely appreciate your 5-star review of ID.me. -ID.me Social Response Team
ID ME means just that! Identify means building your information and categorizes the info for later use.
Hello Reverend! Thank you for sharing your experience with ID.me. We sincerely appreciate your feedback. -ID.me Social Response Team
I did all the things asked and acc is set up but i never get the log in code so now all that was useless
Although this is my first experience I was comfortable to provide my opinion with no difficulty.
Woldeyohanes
Hello Woldeyohanes! We are glad that you were able to complete the identity verification process successfully and with ease. Thank you for your 4-star review of our service. -ID.me Social Response Team
It Was Trying but Helpful! I Had to Go Thru Alot Of Hoops & Loops, The Process has Been a HeadAche but it Will be Well Worth it When I Finally Receive My Funds!
Hello! Thank you for sharing your experience with ID.me. We sincerely appreciate your feedback. -ID.me Social Response Team
Very easy to use, the instruccions are clear, fast service, only take minutes to complete de process
Hello! We sincerely appreciate your feedback regarding the identity verification process. Thank you for your 5-star review of ID.me. -ID.me Social Response Team
I had a wonderful experience no problem what so ever everything was smooth ànd everybody was helpful
Hello Audie! Thank you for sharing your experience with ID.me. We sincerely appreciate your feedback. -ID.me Social Response Team
My video call was so quick and easy! I wish I could remember the gentleman's name but I do not. Thank you for a great call!
I believe Byers Chev. Has a better car buying experience like when the salesmen would let you kick the tires & take a spin.
My experience went very easily nothing to complain about, and the fact that ID me cares enough to make sure that it has the correct person
Totally annoying, meant for the younger generation. Need to be flexibile for the video scans, poor directions spell check does not pick right words
Hello Andrew! I am sorry to hear that you’re having trouble, and I appreciate you bringing it to our attention. Please email sj.support@id.me for assistance with your verification. We are here to help. —T, ID.me
It was easy to put my information and helped me learn more.
Great and easy way to verify identity online. Jake's.
Every time I need to log into a government website ID.me is the website I have used for over 3 years now. I highly recommend them.
Couldn't log into my account. Spent 3 hours on the phone to verify my identity. Agent said everything was good. Still can't log in
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Maddie! Thank you for your feedback regarding the identity verification process and our member support agent. We sincerely appreciate your 5-star review of ID.me. -ID.me Social Response Team