ID.me has a rating of 4.2 stars from 28,921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
See title. Didn't work. Poor design/software. Hate it. Anger. Rage. Frustration. Wasted time, worry about completing time sensitive application that requires some ITS info
These companies are asking for too much personal information which can and does end up in the wrong hands too often. This should be an option not a must with government or any other agencies.
I'm not very sure of myself when it comes to new digital technology and cause pushing the wrong key can easy wipe out all the information I spent hours putting in!
At first I had difficulty getting a response. But once I got link for video verification process it became easy, efficient and satisfying. Especially with the agent who assisted me.
I established my account in 2024 and have accessed IRS and soc.Security sites several times since. The basic set-up takes a bit of time, but it really pays off later.
Be prepared, not easy & you have to bare your life details... Can site be trusted with data? He's an example of my issues, finished input but informed I had to enter at least 100 characters...
Easiest quickest thing I've ever done and I would definitely recommend anyone to do it my wait time was less than 10 minutes but the video called literally took no more than a couple min
I was extremely overwhelmed with just the thought of having to verify my identity, that honestly... i kept putting it off...however I finally set aside some time to complete it, so I could receive my tax return. I was SO grateful that ID.me had very clear steps & directions for me to complete & I was done in less than 10 minutes!
With so much hackers and scammers all around us, I am most thankful that IRS made this ID. Me available to authenticate our documents. It's crazy that hackers can file for other people.
Experience was on point not only did just one person help all stepped an help each other.The ladies were very polite talked to you with dignity and respect.
Greatest live verification that reports to the IRS in seconds. No long wait time or holds that make people upset. I am beyond happy with this Company and all they do.
It was easy. Except for the wait time to speak with an associate. I had previously utilized this service. It is smooth operation once you are verified.
Obsolete technology necessary to see my own information? Not at all happy. Very intrusive. No confidence that required information will be adequately protected from disclosure.
Id. Me is an verification email, which we can use for all the government agencies, including Social Security Administration, Immigration and other governmental agencies.
Some of us older people are not technologically savvy and I was able to navigate this system and it does make me feel like there is more protection from Identity theft.
It was nice and easy experience using ID. Me site to log in to my various state and federal government related websites. I firmly believe that this will help us keep our personal records much safer.
FIVE HOURS of submitting every official document under the sun, to have them summarily REJECTED without explanation. NEW photos of documents REJECTED again! All for a $4.00 discount. NEVER do business with these inane, INCOMPETENT, preposterous fools!
It, sucked. Your at it again with 100 letters are you kidding? It's midnight and I'm 85 years old. You have me so frustrated now that I don't even want to finish this.
Using ID.me on two applications. Both initially rejected my pw then somehow reminded me to try again (maybe it was an email?). When I put in the exact pw again, I got in. I am not confident in this process.
It was hell getting them to verify me. Now they won't let me update my phone number. Why is access to our vital records being run by this evil greedy for profit corporation?
Answer: Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.
Answer: Hello! Please see the below linked article, as well as our website, to learn more about ID.me! https://help.id.me/hc/en-us/articles/201904874-Who-is-ID-me- https://www.id.me/
Answer: Hello Ralph! ID.me's role is limited to the identity verification process for the IRS. For assistance in verifying your identity for the IRS, please email our team at sj.support@id.me. We look forward to hearing from you! -ID.me Social Response Team
Answer: Hello! We sincerely apologize for this frustrating experience. We are happy to help. Please send an email to sj.support@id.me for assistance.
Answer: Hello Justin! For information on your IRS verification, please email our team at sj.support@id.me. Thank you! -Olivia, ID.me
Answer: Hello Casey! Thank you for your feedback, it is sincerely appreciated. For assistance with your account or verification, please contact us via email at sj.support@id.me. -ID.me Social Response Team
Answer: Hello! If you require assistance with completing your ID.me verification for your state unemployment organization, please reach out to us at sj.support@id.me. We are happy to help.
Answer: Hello! ID.me representatives are available to assist you with any account or verification issue you may be experiencing, 24/7. Please reach out to our team at sj.support@id.me for help. Additionally, please see the below linked article for information regarding data security and ID.me. https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure-
Answer: Hello! We are happy to assist you with any difficulty you may be experiencing with your ID.me account or verification. Please send an email to sj.support@id.me for help.
Answer: Hello! We are happy to look into this for you. Please send us an email at sj.support@id.me.