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ID.me

id.me
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Overview

ID.me has a rating of 4.2 stars from 28,921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.

service
1,348
value
1,098
shipping
603
returns
593
quality
1,080
This company does not typically respond to reviews
+294
How would you rate ID.me?
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Ohio
1 review
0 helpful votes
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Verification sucks
February 26, 2025

See title. Didn't work. Poor design/software. Hate it. Anger. Rage. Frustration. Wasted time, worry about completing time sensitive application that requires some ITS info

Date of experience: February 16, 2025
New York
1 review
0 helpful votes
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Too much information asked for
February 25, 2025

These companies are asking for too much personal information which can and does end up in the wrong hands too often. This should be an option not a must with government or any other agencies.

Date of experience: February 15, 2025
Utah
1 review
0 helpful votes
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Trouble
March 10, 2025

I'm not very sure of myself when it comes to new digital technology and cause pushing the wrong key can easy wipe out all the information I spent hours putting in!

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Identity Verification
April 5, 2025

At first I had difficulty getting a response. But once I got link for video verification process it became easy, efficient and satisfying. Especially with the agent who assisted me.

Date of experience: March 26, 2025
Kentucky
1 review
0 helpful votes
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Easy once you get the basics done
April 6, 2025

I established my account in 2024 and have accessed IRS and soc.Security sites several times since. The basic set-up takes a bit of time, but it really pays off later.

Date of experience: March 17, 2025
New York
1 review
0 helpful votes
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Difficult!
April 6, 2025

Be prepared, not easy & you have to bare your life details... Can site be trusted with data? He's an example of my issues, finished input but informed I had to enter at least 100 characters...

Date of experience: March 16, 2025
California
1 review
0 helpful votes
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Super happy with results 😊
April 6, 2025

Easiest quickest thing I've ever done and I would definitely recommend anyone to do it my wait time was less than 10 minutes but the video called literally took no more than a couple min

Date of experience: March 17, 2025
South Carolina
1 review
0 helpful votes
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Easy, fast steps!
April 6, 2025

I was extremely overwhelmed with just the thought of having to verify my identity, that honestly... i kept putting it off...however I finally set aside some time to complete it, so I could receive my tax return. I was SO grateful that ID.me had very clear steps & directions for me to complete & I was done in less than 10 minutes!

Date of experience: March 15, 2025
Maryland
1 review
0 helpful votes
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ID. Me is WORTH it!
April 14, 2025

With so much hackers and scammers all around us, I am most thankful that IRS made this ID. Me available to authenticate our documents. It's crazy that hackers can file for other people.

Date of experience: April 4, 2025
Georgia
1 review
0 helpful votes
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Experience was awsome
April 6, 2025

Experience was on point not only did just one person help all stepped an help each other.The ladies were very polite talked to you with dignity and respect.

Date of experience: March 17, 2025
Illinois
1 review
0 helpful votes
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Trusted by me and the IRS
April 6, 2025

Greatest live verification that reports to the IRS in seconds. No long wait time or holds that make people upset. I am beyond happy with this Company and all they do.

Date of experience: March 14, 2025
Arkansas
1 review
0 helpful votes
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Signing up for ID. Me
April 21, 2025

It was easy. Except for the wait time to speak with an associate. I had previously utilized this service. It is smooth operation once you are verified.

Date of experience: April 11, 2025
Idaho
1 review
0 helpful votes
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DOGE should check this out
April 17, 2025

Obsolete technology necessary to see my own information? Not at all happy. Very intrusive. No confidence that required information will be adequately protected from disclosure.

Date of experience: April 7, 2025
Illinois
1 review
0 helpful votes
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Boombastic, very helpful
April 24, 2025

Id. Me is an verification email, which we can use for all the government agencies, including Social Security Administration, Immigration and other governmental agencies.

Date of experience: April 14, 2025
Washington
1 review
0 helpful votes
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Never too late to learn
April 29, 2025

Some of us older people are not technologically savvy and I was able to navigate this system and it does make me feel like there is more protection from Identity theft.

Date of experience: April 19, 2025
Virginia
1 review
0 helpful votes
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ID. Me secure registration to gov sites
April 29, 2025

It was nice and easy experience using ID. Me site to log in to my various state and federal government related websites. I firmly believe that this will help us keep our personal records much safer.

Date of experience: April 19, 2025
New York
1 review
0 helpful votes
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FIVE HOURS of submitting every official document under the sun, to have them summarily REJECTED without explanation. NEW photos of documents REJECTED again! All for a $4.00 discount. NEVER do business with these inane, INCOMPETENT, preposterous fools!

Date of experience: April 19, 2025
Maine
1 review
0 helpful votes
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To complicated.
April 21, 2025

It, sucked. Your at it again with 100 letters are you kidding? It's midnight and I'm 85 years old. You have me so frustrated now that I don't even want to finish this.

Date of experience: April 11, 2025
Massachusetts
1 review
0 helpful votes
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Double entry of Pasword is Required over Time
January 15, 2025

Using ID.me on two applications. Both initially rejected my pw then somehow reminded me to try again (maybe it was an email?). When I put in the exact pw again, I got in. I am not confident in this process.

Date of experience: January 3, 2025
California
1 review
0 helpful votes
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Pure Evil
March 3, 2025

It was hell getting them to verify me. Now they won't let me update my phone number. Why is access to our vital records being run by this evil greedy for profit corporation?

Date of experience: February 21, 2025