Overview
ID.me has a rating of 4.2 stars from 28,847 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
Pathetic. I did the ID me think. Then I got an e-mail asking me to log on to my social security. Then it asked me to do the driver's license that was already completed. I tried to log in again twice and was locked out.
I have little experience. I have to learn ID. I think on my computer then my phone won't inform me the a wired wow. I still wonder about that. I hope you will improve and rule. That better. I learn more about the responsibilities of Id.me online someday and some time.
I tried very hard to get self-service "liveness detection" to work. As a software developer with decades of experience, I think this part of the app was either malfunctioning or very poorly documented. The only camera instructions were "Take a selfie." There was a gray oval where it said "Center your face". I kind of expected the app to activate the camera on its own and display my face there, but that didn't happen just a blank gray oval. Manually opening the camera app didn't help. Eventually I gave up and did the in-person video call with an agent, which was VERY fast and pleasant. Make it easy on yourself and just do that.
I had issues verifying my account at home, I went to your third party agency in Manhattan and they allow me to used their WiFi and I tried and it worked. So they gave me back my documents that I was about to upload again in person… I think the internet have a lot to do with the verification process… thanks
I was about to file my income tax on line electronically but the program said my agi for 2023 did not match the IRS record agi for me so I decided to log in to the IRS and look up my 2023 agi. I was able to do this and enter in the correct ari. Interestingly the IRS agi for me was the same value as the one I originally entered but for some reason the tax software no longer said I had entered in the incorrect value. Odd that it gave an error only to not give an error after I was able to verify the agi on the IRS web site.
I was having trouble for 4 days after filing it took way to long to contact me back with information I kept getting rejected even with sending the documents in
It was a life saver I was able to access my information with no problem this was my very first time using I heard about it through a friend and I decided to try it out it was amazing yes I will use it again and tell my friends about it as well
I use ID.me ALL THE TIME, and have done so for many years. It helps me check on Social Security, validates me on the IRS page, and even confirms my veteran family status on the Omaha Steaks site. Now that's handy.
They got right to it even at 3:30 am I still was able to accomplish what I needed done through Id.me the customer service rep was wondering and understanding I would recommend hands down
Over all this was the fastest an easiest way to get verified. Only a few quick questions and a short video call an then your verified. Only takes minutes. So glad I chose id.me.
If you don't have to use this invasive ID program don't do it. It's cringe. Just one more step closer to getting a ID chip shoved up your $#*!. I don't believe this info will not be compromised.
Great help, quick verification and no long hold or wait time. If you are looking to get verified quickly ID.me is definitely going to be your best choice without having a long wait time
I had a hard time getting the right photo setting so that you could read the information on my ID and had to redo it like ten times. After that it was all good
I was able to save time by using this app and setting up my account with all of my information and it's ready for the agent to click on saving them time as well
All process was so quick and I had some questions regarding a safety of my personal information but the video call or person clear all my doubts, and I'm really satisfied with the service
It took a while and was difficult to do the document pictures due to my eyesight. It would be easier if not for this. Most people will find the process easier than I did.
This was a pretty straightforward, easy experience... no major hiccups, and a pretty quick process. The only thing I would change would be making the text larger for people with low vision (like me).
Everything was very easy the instructions were perfect the way they describe everything was good they're set up was good I really trusted I can definitely take that to the bank I think I should be fine with it
Quick, simple and secure method to sign into SSA.gov!
ID.me saved me a 45-mile drive to my nearest Social Security office and I didn't have to be around a crowd of people and be exposed to any potential viruses or bacterial infections!
Every time a site requires me to sign in I am required to use another sign in source such as Google. That is the only way I can id.me will work! Totally screwed up!
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members