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ID.me

id.me
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Overview

ID.me has a rating of 4.2 stars from 26,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.

service
1,344
value
1,095
shipping
600
returns
590
quality
1,077
This company does not typically respond to reviews
+294
How would you rate ID.me?
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California
1 review
0 helpful votes
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Worst experience
March 20, 2025

ID.me suspended my account for no reason within the first 24 hours of initial setup. This was right after adding all my work and school emails and while attempting to verify with Tractor Supply… If I'm also supposed to use this service with the IRS then, as a taxpayer, I feel like they should be honoring all of their government contracts. DOGE here I come.

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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I need to open have access to my Husbands. I D me.One for myself. HELP wife widow LindaNAVY
I have no easy way to prove that I am his wife! A legal spot that shows my husbands legacy besides carting around a old marriage licensee How do I get a card for my wallet with my name somewhere. Please help

+6
Date of experience: March 8, 2025
Connecticut
1 review
0 helpful votes
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Don't Use Unless There's No Choice
February 13, 2025

First, I resent the fact that I did not have a choice but to use this overly cumbersome login protocol. Next, I resent the time it took and the needless complexity to set it up. Finally, it took several attempts, the first of which was a month earlier.

Date of experience: February 2, 2025
Florida
1 review
0 helpful votes
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Mis opinion
April 24, 2025

My experience was good. The treatment was perfect and very professional. I have no complaints. Even though it was difficult to communicate, they were very patient, but I was left with a very good experience.

Date of experience: April 14, 2025
Virginia
1 review
0 helpful votes
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I was extremely glad to experience the ID.me document upload and verification process. I felt secure knowing that my personal items were uploaded to a private portal and were reviewed by someone reputable in the agency. At a date and time when there are potentially many scammers and people who try to steal your identity, this reassured me that the process was safe.

Date of experience: February 24, 2025
Colorado
1 review
0 helpful votes
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Number one
March 18, 2025

I love the id.gov I have enjoy using this website since I have been stolen from investment estate trust by siblings and my mother I have learn a lot from this. I recommend anyone to used this important website

Date of experience: March 8, 2025
Arizona
1 review
0 helpful votes
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First time setting up an ID. Me account
April 9, 2025

I was trying to access my Social Security account and was informed that more security was needed to continue. ID. Me was one of the options to continue so I clicked on that one and was easily able to set up my account and then access my Social Security information.

Date of experience: March 30, 2025
Virginia
1 review
0 helpful votes
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Quick and easy
April 21, 2025

My experience was very easy for anyone you just have to take your time and go with the instructions, and be patient, with the instructions, then everything will come out fine with the process to the end.

Date of experience: April 11, 2025
Georgia
1 review
0 helpful votes
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5 stars
March 6, 2025

ID.me is an an amazing link that help individuals for selfie pictures and uploading them instantly whenever they are needed. I appreciate them for assisting me through my application for unemployment.

Date of experience: February 24, 2025
California
1 review
0 helpful votes
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Some hassle for verification
April 6, 2025

I had some issues trying to identify my identity by text.the page would freeze on me.
So I took a little longer by verifying my identity by video chat.
Besides the wait,Once I got through the verifying through video Chat procedure went fast.

Date of experience: March 14, 2025