Overview
ID.me has a rating of 4.2 stars from 26,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
Their face scanning step wouldn't work on my laptop at all. I tried requesting a link be sent to my phone, but didn't work either.
Ended up having to log in on my phone, which gave me limited access to the site I was trying to ultimately visit.
On top of that, I shouldn't have to give my personal information to a private company to access essential government services.
Not everyone has a smart phone and this service assumes that everyone does. Trying to verify my identity with the resources I had available was less than ideal. There should really be more options available for those of us in this situation. It wasn't a requirement to have a smart phone before, why is it seemingly a requirement now? I do not appreciate this service.
Well me and my buddy tried registering into ID.me. He successfully got through but I had to show some documents. I wasn't sure if I had them all or If I had the technical equipment to send them to you. So I went to my community center for help and they helped me get connected.
Felt very comfortable on giving information trustable company I will definitely recommend a friend to try it. Great service and will if I need use service again with ID trustable company no doubt great job guys.
This was fast easy and secure. As long as you have the documentation to prove who you are then what is there to think about. This program keeps your identity safe and secure as well as your SS#. The more people that do this will crack down on those identity thieves and scammers out there! Every year there is more and more scammers. And if doing ID.me can stop these criminals in their tracks, what is there to think about? Protect yourself, your family and friends and spread the word and sign up. Its time we took back our lives and stop living in fear and worrying about things we no longer need to worry about. With ID.me...your standing against these scammers and your protecting yourself and the people you love. ID.me is the next step in protecting yourself against these criminals and becoming comfortable again while being on line and in websites and filing taxes on line.
Hello,
First of all, your Employment Service Representative, Nisha (sp?), was so kind and helpful that it made my intro to the Arizona Unemployment Benefits a very comfortable and enjoyable experience. Please let her know how much I appreciated her kindness and overall professionalism. Secondly, your website along with the various steps was very user-friendly and easy to navigate... Thanks very much for making the processes very enjoyable.
Respectfully,
David Valenti
Chandler AZ
I was reapplying for my benefits for unemployment, overall I had to reset my password and my email to provide my information so that I can start the process for my benefits.
It was relatively easy for someone who is not really tech savvy. I just don't know if I had to use it or it was an app that captured my information. The information I research said it was used by government agencies. I want security and I hope it was necessary. Otherwise if it gives a level of security then I very pleased. That's my only concern.
ID.me suspended my account out of blue. Then when I emailed its customer support, I was then told my account was no longer suspended. But when I logged in according to their instructions, its website said I was still suspended. I had to email the customer support again and was told that my account was still suspended. I tried to get further response from ID.me customer support but didn't hear back from them until I contacted its customer support on LinkedIn. I felt frustrated and helpless throughout the entire process.
I was entering my information for a friend request leaving for work overseas. I didn't know which agency I was to register under so it was confusing to me that I needed to pick an agency to register under. Once I figured out the agency it became a little clearer to fill out my information.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members