Overview
ID.me has a rating of 4.2 stars from 28,816 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
I didn't think this was necessary. I don't like this and if you have all of my info why am I giving it to a 3rd person and now I have to hope they done have a data breach.
Excellent excellent customer service. Very easy I hope I don't have to worry about fraud anymore. It's a headache to wonder who have your personal nfo. I want to thank GOD. For they service
They accepted a wide variety of documents. I didn't even have to scan my physical documents and ID card, they sent a link to my phone where I was able to take and upload photos directly to the website. The instructions to take the photos were very clear and the process was simple. It took mere minutes for my documents to be reviewed and accepted, and from there I was on the waitlist for a videocall with an agent. The waitlist said 5 minutes, but they were ready even sooner than that. I clicked to join the call, and was met by a prepared agent who explained the directions clearly and in detail. I was on the call for 5-10, when she was done verifying my documents she made sure to explain the next steps of the process to me before checking in and ending the call. Overall the process was so smooth and simple. There was nothing unreasonable about the entire experience. 10/10.
It was good service when I was talking to a live person the website was very self-planatory and very securely safe for me. It made me feel comfortable using this website for my information.
I got my ssa information that I need to monitor as I approach retirement but it's a bit awkward to sign in and takes a bit of time trying to get idme to work
BEEN COMING TO THE VA FOR MORE THAN TWENTY YEARS, SO WHY THE HELL DO YOU NEED TO VERIFY MY IDENTITY AGAIN? DID YOU FORGET WHO I AM? NO, THIS IS JUST ABOUT CREATING MORE HOOPS FOR VETS TO JUMP THRU LIKE GOOD LITTLE CIRCUS PONIES.
I had already verified my information through login. Gov and shouldn't have had to verify again. Concerned that musk and his illegal band of junior hackers have access to my information.
Couldn't be happier with how the overall process went and how easy it was to get it done and it went smoother than I ever imagined. I highly recommend this company
The process should have taken just a few minutes but wound up taking nearly an hour to complete. I would not recommend this website as it is currently implemented.
Hard to find support. Support tells you they will call you for live video but never do. Buggy software. 3 nights waisted of my time never getting IDed.
The easiest, streamlined process for the best discounts around! The cash back option is incredible too! Easy process to upload documents for verifying your identity.
These are really good deals! We are a family of military, police officers and school teachers. This is very much appreciated with things being so expensive now.
I am very certified because I have been in ID.me for almost 10 years. Please 1 am still expecting my (IP PIN NUMBER) though my new address. Thanks
My overall experience was great, they were very Profesional and direct and I feel very efficient. They also did not make me feel unpleasant at all, so there's nothing. To dred.
Makes government sign in's quick, easy, and secure. The initial sign up with IDme is also and easy. Straight forward sign up for those with low technology skills [like me].
It was lovely i respected how they took the time with me to help verifiying my self to help me with my problems and they made it so easy and it only took a few questions and i was on my way
I had a live video call to verify a document for my id. It was extremely easy and there wasn't a long wait time which was nice. The call representative was helpful and nice.
ID. ME is vey easy to use. It cuts out a lot of steps to log in. It also is used to log in to the IRS website. You feel that your identity is secure using ID. ME.
Had a tough time working through the required tasks. Needed to use both desktop and tablet. If you don't have a device with a camera that can upload an image, don't try to use this site.
It took two or so weeks to get an issue fixed... because they deleted my first ticket without telling me, then took multiple days to answer my second ticket, then after telling me they would email when the fix went through did not email me for five days. It took two days, and I knew that because I tried logging in a couple times a day to check.
Do not use them unless you have no choice or time deadline.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members