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ID.me

id.me
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Overview

ID.me has a rating of 4.2 stars from 28,847 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.

service
1,345
value
1,096
shipping
601
returns
591
quality
1,078
This company does not typically respond to reviews
+294
How would you rate ID.me?
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Arizona
1 review
0 helpful votes
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Idme
April 1, 2025

I got my ssa information that I need to monitor as I approach retirement but it's a bit awkward to sign in and takes a bit of time trying to get idme to work

Date of experience: March 21, 2025
Philippines
1 review
0 helpful votes
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BEEN COMING TO THE VA FOR MORE THAN TWENTY YEARS, SO WHY THE HELL DO YOU NEED TO VERIFY MY IDENTITY AGAIN? DID YOU FORGET WHO I AM? NO, THIS IS JUST ABOUT CREATING MORE HOOPS FOR VETS TO JUMP THRU LIKE GOOD LITTLE CIRCUS PONIES.

Date of experience: January 5, 2025
Virginia
1 review
0 helpful votes
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Unnecessary complicated
April 16, 2025

I had already verified my information through login. Gov and shouldn't have had to verify again. Concerned that musk and his illegal band of junior hackers have access to my information.

Date of experience: April 6, 2025
California
1 review
0 helpful votes
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Awesome experience
April 17, 2025

Couldn't be happier with how the overall process went and how easy it was to get it done and it went smoother than I ever imagined. I highly recommend this company

Date of experience: April 7, 2025
South Carolina
1 review
0 helpful votes
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The website is slow and appeared unresponsive.
February 6, 2025

The process should have taken just a few minutes but wound up taking nearly an hour to complete. I would not recommend this website as it is currently implemented.

Date of experience: January 27, 2025
Florida
1 review
0 helpful votes
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Avoid!
February 12, 2025

Hard to find support. Support tells you they will call you for live video but never do. Buggy software. 3 nights waisted of my time never getting IDed.

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Best service ever! So many discounts.
March 11, 2025

The easiest, streamlined process for the best discounts around! The cash back option is incredible too! Easy process to upload documents for verifying your identity.

Date of experience: March 1, 2025
Indiana
1 review
0 helpful votes
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These are really good deals! We are a family of military, police officers and school teachers. This is very much appreciated with things being so expensive now.

Date of experience: January 3, 2025
Florida
1 review
0 helpful votes
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FANTASTIC
February 13, 2025

I am very certified because I have been in ID.me for almost 10 years. Please 1 am still expecting my (IP PIN NUMBER) though my new address. Thanks

Date of experience: February 3, 2025
California
1 review
0 helpful votes
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Not like it was during the pandemic
February 23, 2025

My overall experience was great, they were very Profesional and direct and I feel very efficient. They also did not make me feel unpleasant at all, so there's nothing. To dred.

Date of experience: February 13, 2025
Iowa
1 review
0 helpful votes
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FOR NON-TECHIES
April 2, 2025

Makes government sign in's quick, easy, and secure. The initial sign up with IDme is also and easy. Straight forward sign up for those with low technology skills [like me].

Date of experience: March 23, 2025
Florida
1 review
0 helpful votes
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Achieving whats yours
April 28, 2025

It was lovely i respected how they took the time with me to help verifiying my self to help me with my problems and they made it so easy and it only took a few questions and i was on my way

Date of experience: April 18, 2025
North Carolina
1 review
0 helpful votes
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Video Call
February 20, 2025

I had a live video call to verify a document for my id. It was extremely easy and there wasn't a long wait time which was nice. The call representative was helpful and nice.

Date of experience: February 7, 2025
South Carolina
1 review
0 helpful votes
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A Huge Timer
April 23, 2025

ID. ME is vey easy to use. It cuts out a lot of steps to log in. It also is used to log in to the IRS website. You feel that your identity is secure using ID. ME.

Date of experience: April 13, 2025
Massachusetts
1 review
0 helpful votes
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Jumped through hoops.
January 30, 2025

Had a tough time working through the required tasks. Needed to use both desktop and tablet. If you don't have a device with a camera that can upload an image, don't try to use this site.

Date of experience: January 20, 2025
Oklahoma
1 review
0 helpful votes
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The absolute worst
March 5, 2025

It took two or so weeks to get an issue fixed... because they deleted my first ticket without telling me, then took multiple days to answer my second ticket, then after telling me they would email when the fix went through did not email me for five days. It took two days, and I knew that because I tried logging in a couple times a day to check.

Do not use them unless you have no choice or time deadline.

Date of experience: February 23, 2025
Ohio
1 review
0 helpful votes
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A Great Process
April 28, 2025

The ID. Me process was unusually interesting and a great process! I would recommend using ID. Me to others. The procedures were safe and very thorough. Easy to maneuver.

Date of experience: April 18, 2025
Texas
1 review
0 helpful votes
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Excellent way of saving, for any amazing teacher out there I highly recommend to register and join the extraordinary deals ID.me offers with all of the cool items we all like and best deals from our favorite stores. Check it out!

Date of experience: December 14, 2024
California
1 review
0 helpful votes
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Cashing out🤑
April 7, 2025

My experience was good I had to go through alot of stuff including my paperwork and I was able to get my id pin it was really important for me to get that.

Date of experience: March 28, 2025
Pennsylvania
1 review
0 helpful votes
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Video conference for id.me
February 17, 2025

The lady that did my verification at 11:30pm was awesome and nice and it was so great to be able to finish my verification up so late instead of just 9-5.

Date of experience: February 6, 2025