ID.me has a rating of 4.2 stars from 28,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
I had a live video call to verify a document for my id. It was extremely easy and there wasn't a long wait time which was nice. The call representative was helpful and nice.
ID. ME is vey easy to use. It cuts out a lot of steps to log in. It also is used to log in to the IRS website. You feel that your identity is secure using ID. ME.
Had a tough time working through the required tasks. Needed to use both desktop and tablet. If you don't have a device with a camera that can upload an image, don't try to use this site.
It took two or so weeks to get an issue fixed... because they deleted my first ticket without telling me, then took multiple days to answer my second ticket, then after telling me they would email when the fix went through did not email me for five days. It took two days, and I knew that because I tried logging in a couple times a day to check.
Do not use them unless you have no choice or time deadline.
The ID. Me process was unusually interesting and a great process! I would recommend using ID. Me to others. The procedures were safe and very thorough. Easy to maneuver.
Excellent way of saving, for any amazing teacher out there I highly recommend to register and join the extraordinary deals ID.me offers with all of the cool items we all like and best deals from our favorite stores. Check it out!
My experience was good I had to go through alot of stuff including my paperwork and I was able to get my id pin it was really important for me to get that.
The lady that did my verification at 11:30pm was awesome and nice and it was so great to be able to finish my verification up so late instead of just 9-5.
I couldn't create a my Ssa account due to a Ssa error. My id couldn't be verified. I finally tried id me and bam! My account is created and now a disabled senior can do business with ssa from home!
Signing up was easy. But, I need to know if signing in using ID. Me will reidentify me with Social Security. They are requiring people to reidentify. I was unable to contact Social Security.
My experience was great and I was very satisfied with the service of using the ID me,
I uploaded my documents and was validated and approved a little while later. Great service thanks…
It was very good and very helpfulll and they walk you right thought it not hard and if you every need to use something like that I would use it again if I had to
I needed to reset my MFA during a tax season in a short period of time. I thank my Lord God for this product: it worked fast to help me authenticate, when I followed each step correctly.
Okay I used ID & Me to log onto the myhealthevet website since you can no longer use your user name and password. So it is FORCING you to use ID & Me. So I tried to log into myhealthevet today using ID & Me and it STILL has you get called or texted and gives you a code which you must enter before you are verified and logged into the myhealthevet website. Therefore, there has been NO IMPROVEMENT WHATSOEVER using ID & Me logging into the myhealthevet website. It is exhausting to have to log into a website and to have to get texted or called and having to enter a code.
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Ok but it was too much to go through to set up account and having so much to do to draw unemployment. I remember in 2007 2008 it wasn't so much a person had to do to draw.
Hard to find correct or true information. To many places have information but when I went for my real.id I had to go back home to get more paperwork to complete the ID.
I've had to use ID.me to recover login credentials and the process was easy due having already verified my account. Peace of mind and security is what I get from the service knowing it's also used by Government agencies.
It was very easy to get verified on I'd me, and would recommend to anyone to use them. Very easy to upload credentials, and the video verification was smooth and easy
Nearly impossible to get documents accepted after MANY attempts to get acceptable pictures. Was never contacted when told to wait hear from us and had no way to contact id.me.
Answer: Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.
Answer: Hello! Please see the below linked article, as well as our website, to learn more about ID.me! https://help.id.me/hc/en-us/articles/201904874-Who-is-ID-me- https://www.id.me/
Answer: Hello Ralph! ID.me's role is limited to the identity verification process for the IRS. For assistance in verifying your identity for the IRS, please email our team at sj.support@id.me. We look forward to hearing from you! -ID.me Social Response Team
Answer: Hello! We sincerely apologize for this frustrating experience. We are happy to help. Please send an email to sj.support@id.me for assistance.
Answer: Hello Justin! For information on your IRS verification, please email our team at sj.support@id.me. Thank you! -Olivia, ID.me
Answer: Hello Casey! Thank you for your feedback, it is sincerely appreciated. For assistance with your account or verification, please contact us via email at sj.support@id.me. -ID.me Social Response Team
Answer: Hello! If you require assistance with completing your ID.me verification for your state unemployment organization, please reach out to us at sj.support@id.me. We are happy to help.
Answer: Hello! ID.me representatives are available to assist you with any account or verification issue you may be experiencing, 24/7. Please reach out to our team at sj.support@id.me for help. Additionally, please see the below linked article for information regarding data security and ID.me. https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure-
Answer: Hello! We are happy to assist you with any difficulty you may be experiencing with your ID.me account or verification. Please send an email to sj.support@id.me for help.
Answer: Hello! We are happy to look into this for you. Please send us an email at sj.support@id.me.