Overview
ID.me has a rating of 4.2 stars from 28,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
Many attempts and still.not verified. Still not verified. Cannot file travel claims with va until happens.
My referee was excellent! She was professional and efficient. I would recommend the video chat method.
Hello Jeffrey! Thank you for sharing your experience with ID.me. We sincerely appreciate your feedback. -ID.me Social Response Team
A necessary, but rather long-winded process... follow the steps to be taken carefully to avoid error
Hello Diana! Thank you for your feedback regarding the identity verification process. We sincerely appreciate your 4-star review of ID.me. -ID.me Social Response Team
Fast, thorough and secure. The agent was very observant and helpful in handling my identity verification.
Hello Daphne! Thank you for your review of ID.me. We sincerely appreciate your 5-star rating of our service. -ID.me Social Response Team
It very assertive system and beyond todays technology advancements as it applies to software identification acknowledgement
Hello Bobby! We sincerely appreciate your feedback regarding the identity verification process. Thank you for your 5-star review of ID.me. -ID.me Social Response Team
Great needed lil help because I'm not good with computers. But over all it was a new experience to learn
The guidelines provide for the initial logins, we're exceptionally great with all necessary securities to protect your privacy.
If a senior citizen can understand how to utilize this helpful app, I'm sure just about anyone can!
All of the personal identification photos were taken and a video in-person and showing the real documents.
Had a very easy experience with the app saved me time and was a breeze
Was easy once i thought about the process. It had the potential to be mu h more difficult. They simplified the process nicely
Very intent I hate having to keep reducing my pssseord though. Otherwise I love the system it works.
Simple fast and vell organize will recommend site to all friends and family
Had no trouble singing up
Was directed to the video, member was quick, very easy and super polite. Couldn't have been any better.
Hello Miguel! We’re so happy that your experience with our agent was positive. We love our support team too, and we appreciate your 5-star rating of your experience. —Olivia, ID.me
Id.me makes you feel like it's raining outside.
Some might even say it feels like chewing 5gum. Wild.
The process was simply, fast and safe plus it was completely stress free I couldn't be more satisfied.
It was a good experience to show that improvement was possible with people not scamming or stealing identities
It was quick and easy for an older women. It was so nice to apply and not feel confused or have questions that are confusing. Thank you.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Benjamin! I am sorry to hear that you’re having trouble, and I appreciate you bringing it to our attention. Please email sj.support@id.me for assistance with your verification. We are here to help. —T, ID.me