website thubmnail of Joann Fabrics
How would you rate Joann Fabrics?
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California
5 reviews
12 helpful votes
Follow monica r.
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I always find what I am looking for at great prices, and I love their sales!

Date of experience: August 13, 2014
Illinois
2 reviews
18 helpful votes
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You can find most of what you find on moose-r-us.com here anyhow

Date of experience: April 12, 2010
California
12 reviews
29 helpful votes
Follow Karen K.
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Joann's fabric and craft store on line store has great prices and fantastic sale prices.

Date of experience: September 22, 2014
Florida
1 review
0 helpful votes
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Mal servicio
August 17, 2023

Visite la tienda #135 (Flager), la cajera y la que ayuda a cortar telas, muy mala experiencia, pidiendo ayuda y a la hora de pagar en caja, se ausentó como 5 minutos y yo esperando para pagar

Date of experience: August 17, 2023
Indiana
1 review
0 helpful votes
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Slow shipping
February 2, 2025

Their site says 6 to 10 business days but that's ridiculous. My order is now 8 business days and still not shipped. There is no reason why they should take so long to ship items, when most companies ship within a couple days or less. No wonder they have filed bankruptcy twice and are closing stores. I won't order from them again.

Date of experience: February 2, 2025
Missouri
1 review
0 helpful votes
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I decided, since there was a sale of yarn online, that I would buy some. It was listed as being in stock online (which was my first mistake, as there was absolutely none in the actual store...) so I attempted to order. First, it didn't accept my COMPLETELY correct information regarding my card info and address, saying I was making a mistake with it. I had to re-input all of my information 3 times over. Second, they put a pending charge of $27 on my account when the order was only $17, including tax. Third, the order is not showing up ANYWHERE. No indication on the app or website that I've made a purchase, and not one email, either. I bought yarn for pickup because it was supposed to be convenient... this is far from convenient. Do NOT buy off the app or website! It is actual trash.

Date of experience: January 25, 2025

Overview

Joann Fabrics has a rating of 1.2 stars from 585 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Joann Fabrics most frequently mention customer service, business days and credit card. Joann Fabrics ranks 115th among Fabric sites.

service
195
value
165
shipping
151
returns
112
quality
134
+133