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JustFashionNow

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Canada
1 review
0 helpful votes
Follow Tine I.
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Not Quite as Pictured
September 4, 2022
Updated review

I would say that most of the items I have purchased from JFN are good, especially the shoes. The dresses and the tops are another thing entirely. Both of the dresses I purchased were not as pictured, the fabric is not what you see or the picture is very misleading and the sizes are unpredictable. Although I order a size Medium, what size they are when they arrive is a crap shoot.
The jeans are good though, stick with pants and shoes and you'll do alright I believe.

Date of experience: August 5, 2022

I am reasonably happy with the purchases I made, especially...
August 26, 2022
Previous review

I am reasonably happy with the purchases I made, especially the shoes! The sad part is, I ordered a dress which I never received :(

Date of experience: July 27, 2022
Connecticut
1 review
0 helpful votes
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Totally disatisfied
November 11, 2021

The product was definitely not as expected, quality of the material as well as the sizing and cut was terrible. When I tried to obtain a refund, the process was cumbersome. When I finally got instructions on how to return, they mention I was responsible for shipping back to China. This truned out to be almost as expensive as the garment! So I decided to forget about it and donated the garment to Goodwill.

Date of experience: October 12, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience!

Could you please send us more details about the problem to check?

California
2 reviews
0 helpful votes
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Not very happy. I saw the sweater on sale with a no shipping charge but later when I went back to pay for it I was charged $14.99 for shipping. Are you hand delivering it? Also I had put a sweatshirt in the cart. I wasn't finished shopping but had to leave for a medical appointment. When I came back today, the cat sweatshirt was higher and also had added shipping. I perfer honesty upfront so I won't be buying again

Date of experience: November 18, 2022
Brazil
1 review
3 helpful votes
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I bought a party dress for my birthday at the JustFashionNow store.
The dress arrived in 20 days, very fast, the dress is very beautiful and has amazing shine, the value is very cheap, I am delighted. I wore the dress for my birthday dinner, my friends and family complimented and said that I looked beautiful, I am very happy and satisfied. I will buy again on the website soon, the service, shipping and price are very good, are to be congratulated, thank you for the service.

Date of experience: June 13, 2018
Canada
1 review
1 helpful vote
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I absolutely love this dress and so tempted to order. Has anyone ordered this and is it similar to the picture? https://www.justfashionnow.com/product/v-neck-pink-women-summer-dress-a-line-daily-slit-solid-dress-*******.html

Date of experience: July 30, 2018
Australia
1 review
0 helpful votes
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Dissatisfied
July 30, 2022
Updated review

During ordering I couldn't find where to insert my 15% discount code of JFN150 OFF. Is this just a gimmick and doesnt really apply? I havent used your company before so am a little disappointed.the item I received doesn't look like the item I ordered and Getting a refund is a nightmare. I won't be using this organisation again. Thanks Jill

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 30, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.


During ordering I couldn't find where to insert my...
May 30, 2022
Previous review

During ordering I couldn't find where to insert my 15% discount code of JFN150 OFF. Is this just a gimmick and doesnt really apply? I havent used your company before so am a little disappointed. Thanks Jill

Date of experience: May 30, 2022
North Carolina
1 review
4 helpful votes
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BEWARE I made a purchase and never received the items. When i contacted customer service I got a form response saying items were on back order and it would be another 10 days. Its bewn over a month and no items have been received.

Date of experience: April 17, 2019
Justfashion N. JustFashionNow Rep
over a year old

Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.

Texas
1 review
0 helpful votes
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Like the clothes. Hate the checkout process.
August 4, 2022

I purchased three items of various colors. When it came time to checkout, I couldn't find my three items, only one. So I had to go back to find out what happened. It took me longer than usual to figure it out.

Date of experience: August 4, 2022
Arizona
1 review
0 helpful votes
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It took weeks before I got the product. I think literally it is coming from "slow boat from China?" I wasn't in a hurry, but I almost forgot about the order. I was sent emails about order & when it was mailed.

Date of experience: January 9, 2022
Virginia
1 review
0 helpful votes
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Unhappy Customer
October 7, 2021
Updated review

The top that arrived was too small, though I used their measurement chart. Also, the real top did not look like the fabric in the photo. When I wanted to return it, I was told I could but it would cost so much to send it back that it wouldn't be worth it. I decided not to bother and not to shop with them again.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 7, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

We already cancelled the order HBC02936760 as you requested, and issued the refund on August.

Your opinion is important to us and we really appreciate it.

We will strive to improve the quality of our services and products.


As I proceed from page to page, I get tired of seeing...
August 8, 2021
Previous review

As I proceed from page to page, I get tired of seeing repeats. Otherwise, all is fine.

Date of experience: August 8, 2021
Florida
1 review
0 helpful votes
Follow Lauren X.
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Wrong Sizes
July 19, 2023

I was sent several blouses in the wrong size. I admit that I might have ordered the one blouse in a XXL because that was the largest size available in that style (and it does fit), but the blouse that was a small should never have happened. If all the other blouses were a 3X, one would think someone would have caught that and make a phone call to me see if that was correct.

Date of experience: July 19, 2023
New Jersey
1 review
2 helpful votes
Follow IZee Z.
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Truly, by FAR, the worst customer service experience. They are a true scam. Forget returns, as they go to China. I spent $40 trying to return to China some items that they shipped and after months, the package got rejected and sent back. I've lost $80 for the product PLUS $40 in shipping back. The reason I shipped back was their products were cut for child sizes. I ordered size Large and they shipped tops that wouldn't fit my 10 year old. After months of back and forth, they refuse to credit me, they refuse to let me speak with a supervisor, it's a scam.

Date of experience: July 24, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to hear that. Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

You can ask for label, following our policy. You will get authorization from us by email including a label with our return address in it.

California
1 review
0 helpful votes
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First purchase
September 15, 2022
Updated review

My 1st purchase, I ordered 3 different articles. Two were very nice, fit according to size and washed well. The "green " article didn't fit well, was too large and the shorts didn't hang well. I was offered a total refund, but would have to wait probably 2-3 months for the return to be mailed to China, accepted and the payment to be returned to my account from China. The second option was a return of the article locally and have a return of 15% of the price. I chose the second option, but since the purchase was mailed locally why couldn't I return it there for a full refund.

Date of experience: August 16, 2022

Large selection
July 17, 2022
Previous review

Large selection

Date of experience: July 17, 2022
Florida
3 reviews
0 helpful votes
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JustFashionNow Is Very Special!
July 9, 2023
Updated review

I love the presentation that you give for each of your clothing items. Also, I appreciate the number of discounts I can get. I also love the styles that you present, and the fact that you are reliable. I have found your clothing to be exactly what you present. Big plusses all around.

Date of experience: July 9, 2023

I love the clothing that you have, and I like the way...
June 5, 2023
Previous review

I love the clothing that you have, and I like the way you present them. Most of all, I like your prices. :)

Date of experience: June 5, 2023
North Carolina
2 reviews
0 helpful votes
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Love my shoes
August 9, 2021
Updated review

Nice items, good price. I did not realize the item was imported so I expected to get it sooner. But I ordered it on the 9th and received it on the 29th, so 3 weeks is not bad. No tracking specifics to follow exact locations, but I did receive messages assuring that the item was in transit and it got more specific the last 3 days before delivery.

Date of experience: August 9, 2021

Nice items, good price
July 9, 2021
Previous review

Nice items, good price. Lets wait and see upon delivery.

Date of experience: July 9, 2021
Colorado
1 review
0 helpful votes
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Very cute clothes!
September 13, 2020

This online store has a place in my heart since I buy from there a gift for a friend (a shirt) and and it is so cute, I buy a similar shirt for myself and now we use it as an outfit for a couple of friends jajajaja

Date of experience: September 12, 2020
Texas
1 review
0 helpful votes
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Cute tunic top styles and fabric prints
April 23, 2023

The stock is very cute, but the quality of photoshopping of different colors on items is sketchy. I wonder about the printing quality of the items. Many items not available, and I'm skeptical of the "notify of arrival" thing is legit--just another way to grab an email.

Date of experience: April 23, 2023
California
3 reviews
0 helpful votes
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Great patterns on these leggings
March 30, 2022
Updated review

I got the 3X and these leggings did not fit me well. The waistband is sturdy, so if your own waist is larger than the not-stretched waistband, the leggings will feel binding at the waist. My waist is 36" and the 3 leggings waists were 32-35". The fabric is very stretchy, but the leggings were baggy on me all the way down the legs, and my legs are not thin. The leggings were 2-3" too long on me, which with other fabrics would be an easy alteration, but not with this very stretchy lightweight fabric.

Date of experience: March 30, 2022

Nice discount for longtime customer
March 14, 2021
Previous review

Nice discount for longtime customer

Date of experience: March 14, 2021
Canada
1 review
0 helpful votes
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Clothing Sizes --- Not Consistent
July 9, 2021
Updated review

When I received my order and tried them on, all of them blouses and tops, Some of the sizing was not what your size chart showed. Some of the larges were too small and some of the smalls were too large. This fashion line is Not consistent with the size chart and I'm unhappy with the way they fit. Sherry Carlson

Date of experience: July 9, 2021

First Time
June 9, 2021
Previous review

First Time- Lots of choices and selection, beautiful prints. Great prices and discounts. Thank You Sherry Carlson

Date of experience: June 9, 2021
Canada
1 review
0 helpful votes
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Measurments off
May 11, 2022

The top I ordered was perfect. My 2nd item was a dress. I ordered according to the chart & it's too big. To make it fit, it has to be taken up at the shoulders, taken in under the arms. In the picture, I thought it came to the knee, but it's mid calf.

Date of experience: May 11, 2022

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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