They have a great selection of rentable items, a professional staff willing to help you when you're not sure what you need, and a great delivery system - timely, professional, and courteous. Reasonable and answering all...
They were pretty but none of the 3 items fit me. So I tried to return them. My cost for the items was around $45.00. Bbbut the shipping to return them was $29.00. Too much. So I kept them and I'm giving them to someone else they will fit.
The picture of the product was in no way indicative of the actual product received! Yes, it did look like picture on the website, but in no way reflected the description given. I found the materials used to make the shoes very subpar; flimsy casing on a cheap, plastic sole! When trying to return the product for refund, I was given a choice to pay shipping and customs pricing to China, or take a 15% cash refund, to avoid the ordeal; shipping and taxes paid NOT INCLUDED! What an insult!
Try to send it back the page it took me to win around and around and around. Had to put in my name my email and then push here go to the Sunbeck place and I ended up with add name Email push year for Sun back please it's impossible to send them back. Get your money back. Nope never again
I received the 5 items of my order in 5 different shipments from different places, over a period of a week, one of which was Canada. I was displeased with the quality of all the items. I had not even ordered one of the items I was sent. When I requested a full refund, I was told I would have to return everything to China, pay duty and postage, etc. I asked why I couldn't return the items to Canada instead of China. Answer was NO. Instead I was offered 20% refund, which comes to about $25. This company has a guarantee to make money regardless because it will cost you much more to return items under their terms. Really reprehensible.
Ordered a pair of shoes. It took forever to get them. I needed to exchange for a smaller size. Used the label the co provided to return, had to pay $23.50 to ship to China! The package came back to me. I contacted the Co to let them know I used the label they provided but the package came back to me and I expected them to pay for the shipping for the return since I have already paid double for the product now. They said it wasn't their fault and the only thing they could do is offer me 20% off any additional purchase. Total rip off!
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I buy a new blouse and my order coming in the right time. My new blouse is very confortable and beautiful. I love Just Fashion Now. They went sweet with me all the time. I'm very grateful. I will recomendate Just Fashion Now to my friends and followers.
This has been a terrible shopping I'mbery disappointed. With all three items. The sizes were very inaccurate. One dress I ordered a size 2X, and received a size 4X labeled dress that was actually smaller than a real size 2X. The shirt was also not accurately sized…too small. I reached out to return items, but got no response.
Sorry that you are not satisfied with the item(s).
Could you pls send us some photos for the received items to check?
As we checked, no email record about your complaint from your side.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
This has been a great shopping experience, so far. Nice items.
I ordered espadrille slippers in size 43 - US 11 they may be at the most a size 8.
Sizes are all wrong - I ordered a dress size XXL I wear a size 12 and the arms are sooo tight can not begin to get it on.
I ordered a second dress - I am 5' 9" and it drags the floor with my shoes on about 2 inches - it was suppose to be mid calf.
Just don't do it!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
DO. NOT. PURCHASE. FROM. THESE. PEOPLE. Fortunately, I used PayPal and received a refund a day or so after requesting it. I hate to pile on another bad review, but these people do not deserve your business. I never received the dress I ordered. I never received an answer to my email to them. The only correspondence I received was from PayPal telling me my refund was granted (shipping cost too).
Sorry for all inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
As long as it fits when I get it, I will be very happy, and I will recommend your company to others.
I am telling everybody not to use you because you make it look like you're from America but you're really China!
As long as it fits when I get it, I will be very happy, and I will recommend your company to others.
I buy this werbsite a couple of shirts that were very comfortable, I bought black. They fit really well and look so professional while being casual. They go with everything, I also bought a couple of dresses and they fit me well too
I ordered a dress and sandals. Paid $55 total. The dressed arrived and the material has no stretch and is very thin. I swear it is made from a bedsheet. The dress also arrived with a hole in the pocket. The sandals fit but feel like cardboard. I can get better sandals at the dollar store.
Thanks for your purchase! We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
The dresses were made in poor quality it wasn't made evenly the pockets hung down too low and the size didn't fit very well only one of the dresses was made nicely and that was the gray dress that looks green,
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case.
I don't like the high shipping price, takes away from the good deal on the dresses
I was disappointed with the quality of most of the items I picked. Only one item was okay. The other items looked so cheap. I was going to return them but since the company said I was responsible for the shipping it wouldn't be worth it. I feel like I wasted my money. Will not be ordering again.
I bought a blouse in this online clothing store, I loved to suggest a larger size, I like it loose, I also liked it more when I received it than as seen in the photo, I received it earlier than expected. I really like it, thank you
Your camera work is amazing and makes your cheap clothing look really good. But your clothing is cheaply made, cheap fabric and most look nothing like the clothing in the website. I ordered a sweater from this company that, from its picture, looked lush with nubby knitting. The product I got was a thin, cheap-looking polyester blouse that was nothing like the picture.
I ordered leggings that appears to also be thick and nubby knitted. They product I got were, again, thin, cheap material.
I don't understand why you are still able to sell your products in this country.
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?
I have had a terrible experience. I couldn't find the address to send the items back to get a refund. I have been trying to get this done within the time limit but have been delayed. Why don't you post the return address? Why are you making it so difficult. I am not going to drop this if I cannot get my money back.
Sorry that you are not satisfied with the item(s).
As we checked, we have sent you the return label on Sep. 6th, please check your email.
We value your business and we promise you that we will settle this matter at the best way we can.
So far, so good.
I would like to know what your return policy is in case I get something that doesn't fit right. Thank you.
I wish I had checked this site before ordering from this company. JustFashionNow's website stated that the maximum delivery time would be 20 days. I received the order 80 days after purchase. The white jeans I ordered didn't have a button hole to fasten the jeans closed. When I wrote the company they told me that the jeans weren't defective and I should cut a hole myself. If I wanted to send the jeans back I would have to pay for shipping to China. Dealing with this company was beyond frustrating. I will never buy from them again.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Its the second time that I buy and I hope it is excellent! Also what I liked about this store are the excellent promotions, I hope that all the accessories that I will get are just as pretty as the previous ones
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
We apologize for the inconvenience.
Our return center is located in China.
If you do not want to accept partial refund, you can return them to us.we will issue the full refund once we receive the return package.