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JustFashionNow

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Florida
1 review
0 helpful votes
Follow Hazel H.
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They have a great selection of rentable items, a professional staff willing to help you when you're not sure what you need, and a great delivery system - timely, professional, and courteous. Reasonable and answering all...

Date of experience: April 20, 2019
Michigan
3 reviews
0 helpful votes
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They were pretty but none of the 3 items fit me. So I tried to return them. My cost for the items was around $45.00. Bbbut the shipping to return them was $29.00. Too much. So I kept them and I'm giving them to someone else they will fit.

Date of experience: July 14, 2022
Canada
2 reviews
0 helpful votes
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Worse purchase ever!
May 27, 2022

The picture of the product was in no way indicative of the actual product received! Yes, it did look like picture on the website, but in no way reflected the description given. I found the materials used to make the shoes very subpar; flimsy casing on a cheap, plastic sole! When trying to return the product for refund, I was given a choice to pay shipping and customs pricing to China, or take a 15% cash refund, to avoid the ordeal; shipping and taxes paid NOT INCLUDED! What an insult!

Date of experience: May 27, 2022
Wisconsin
1 review
0 helpful votes
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Try to send it back the page it took me to win around and around and around. Had to put in my name my email and then push here go to the Sunbeck place and I ended up with add name Email push year for Sun back please it's impossible to send them back. Get your money back. Nope never again

Date of experience: May 19, 2023
Florida
1 review
2 helpful votes
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I received the 5 items of my order in 5 different shipments from different places, over a period of a week, one of which was Canada. I was displeased with the quality of all the items. I had not even ordered one of the items I was sent. When I requested a full refund, I was told I would have to return everything to China, pay duty and postage, etc. I asked why I couldn't return the items to Canada instead of China. Answer was NO. Instead I was offered 20% refund, which comes to about $25. This company has a guarantee to make money regardless because it will cost you much more to return items under their terms. Really reprehensible.

Date of experience: August 7, 2019
Justfashion N. JustFashionNow Rep
over a year old

We apologize for the inconvenience.
Our return center is located in China.
If you do not want to accept partial refund, you can return them to us.we will issue the full refund once we receive the return package.

Michigan
1 review
4 helpful votes
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Ordered a pair of shoes. It took forever to get them. I needed to exchange for a smaller size. Used the label the co provided to return, had to pay $23.50 to ship to China! The package came back to me. I contacted the Co to let them know I used the label they provided but the package came back to me and I expected them to pay for the shipping for the return since I have already paid double for the product now. They said it wasn't their fault and the only thing they could do is offer me 20% off any additional purchase. Total rip off!

Date of experience: September 17, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Brazil
2 reviews
6 helpful votes
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New blouse
October 22, 2018

I buy a new blouse and my order coming in the right time. My new blouse is very confortable and beautiful. I love Just Fashion Now. They went sweet with me all the time. I'm very grateful. I will recomendate Just Fashion Now to my friends and followers.

Date of experience: October 21, 2018
California
2 reviews
0 helpful votes
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A Terrible Outcome
August 31, 2021
Updated review

This has been a terrible shopping I'mbery disappointed. With all three items. The sizes were very inaccurate. One dress I ordered a size 2X, and received a size 4X labeled dress that was actually smaller than a real size 2X. The shirt was also not accurately sized…too small. I reached out to return items, but got no response.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 31, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us some photos for the received items to check?

As we checked, no email record about your complaint from your side.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


This has been a great shopping experience, so far
July 1, 2021
Previous review

This has been a great shopping experience, so far. Nice items.

Date of experience: July 1, 2021
California
1 review
1 helpful vote
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Don't do it
May 23, 2019

I ordered espadrille slippers in size 43 - US 11 they may be at the most a size 8.
Sizes are all wrong - I ordered a dress size XXL I wear a size 12 and the arms are sooo tight can not begin to get it on.
I ordered a second dress - I am 5' 9" and it drags the floor with my shoes on about 2 inches - it was suppose to be mid calf.
Just don't do it!

Date of experience: May 23, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

California
1 review
2 helpful votes
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Deserves Zero Stars
July 27, 2018

DO. NOT. PURCHASE. FROM. THESE. PEOPLE. Fortunately, I used PayPal and received a refund a day or so after requesting it. I hate to pile on another bad review, but these people do not deserve your business. I never received the dress I ordered. I never received an answer to my email to them. The only correspondence I received was from PayPal telling me my refund was granted (shipping cost too).

Date of experience: July 27, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry for all inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.

Tennessee
1 review
0 helpful votes
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You SUCK
March 5, 2023
Updated review

As long as it fits when I get it, I will be very happy, and I will recommend your company to others.
I am telling everybody not to use you because you make it look like you're from America but you're really China!

Date of experience: February 3, 2023

As long as it fits when I get it, I will be very happy,...
January 1, 2023
Previous review

As long as it fits when I get it, I will be very happy, and I will recommend your company to others.

Date of experience: January 1, 2023
Nevada
1 review
0 helpful votes
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I buy this werbsite a couple of shirts that were very comfortable, I bought black. They fit really well and look so professional while being casual. They go with everything, I also bought a couple of dresses and they fit me well too

Date of experience: December 25, 2020
New Jersey
1 review
0 helpful votes
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DO NOT ORDER
March 27, 2021

I ordered a dress and sandals. Paid $55 total. The dressed arrived and the material has no stretch and is very thin. I swear it is made from a bedsheet. The dress also arrived with a hole in the pocket. The sandals fit but feel like cardboard. I can get better sandals at the dollar store.

Date of experience: March 26, 2021
aff j. JustFashionNow Rep
over a year old

Thanks for your purchase! We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.

Colorado
1 review
0 helpful votes
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The dresses wasn't evenly and the pockets hung down too too low
August 9, 2021
Updated review

The dresses were made in poor quality it wasn't made evenly the pockets hung down too low and the size didn't fit very well only one of the dresses was made nicely and that was the gray dress that looks green,

Date of experience: July 10, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case.


I don't like the high shipping price, takes away from...
July 10, 2021
Previous review

I don't like the high shipping price, takes away from the good deal on the dresses

Date of experience: June 10, 2021
New York
2 reviews
0 helpful votes
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Disappointed
June 21, 2022

I was disappointed with the quality of most of the items I picked. Only one item was okay. The other items looked so cheap. I was going to return them but since the company said I was responsible for the shipping it wouldn't be worth it. I feel like I wasted my money. Will not be ordering again.

Date of experience: June 21, 2022
Missouri
1 review
0 helpful votes
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Good service
October 14, 2020

I bought a blouse in this online clothing store, I loved to suggest a larger size, I like it loose, I also liked it more when I received it than as seen in the photo, I received it earlier than expected. I really like it, thank you

Date of experience: October 14, 2020
Ohio
1 review
0 helpful votes
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Your camera work is amazing and makes your cheap clothing look really good. But your clothing is cheaply made, cheap fabric and most look nothing like the clothing in the website. I ordered a sweater from this company that, from its picture, looked lush with nubby knitting. The product I got was a thin, cheap-looking polyester blouse that was nothing like the picture.

I ordered leggings that appears to also be thick and nubby knitted. They product I got were, again, thin, cheap material.

I don't understand why you are still able to sell your products in this country.

Date of experience: September 26, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?

Georgia
1 review
0 helpful votes
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I have emailed your site to return the items I purchased.
October 9, 2021
Updated review

I have had a terrible experience. I couldn't find the address to send the items back to get a refund. I have been trying to get this done within the time limit but have been delayed. Why don't you post the return address? Why are you making it so difficult. I am not going to drop this if I cannot get my money back.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

As we checked, we have sent you the return label on Sep. 6th, please check your email.

We value your business and we promise you that we will settle this matter at the best way we can.


So far, so good
August 7, 2021
Previous review

So far, so good.

I would like to know what your return policy is in case I get something that doesn't fit right. Thank you.

Date of experience: August 7, 2021
Canada
1 review
1 helpful vote
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I wish I had checked this site before ordering from this company. JustFashionNow's website stated that the maximum delivery time would be 20 days. I received the order 80 days after purchase. The white jeans I ordered didn't have a button hole to fasten the jeans closed. When I wrote the company they told me that the jeans weren't defective and I should cut a hole myself. If I wanted to send the jeans back I would have to pay for shipping to China. Dealing with this company was beyond frustrating. I will never buy from them again.

Date of experience: July 2, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Georgia
1 review
0 helpful votes
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Excellent
July 16, 2019

Its the second time that I buy and I hope it is excellent! Also what I liked about this store are the excellent promotions, I hope that all the accessories that I will get are just as pretty as the previous ones

Date of experience: July 16, 2019

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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