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JustFashionNow

How would you rate JustFashionNow?
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Florida
1 review
0 helpful votes
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Disappointed
February 7, 2023
Updated review

It took about three weeks to get my order. Items did not fit. Returning items is a nightmare. What a waste of time and money. First and last time customer.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2023
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We have been working hard to improve our products and services. We are sorry that you are not satisfied with our shipping policy and return policy. Before the order is shipped, we need several days to process the order first. You can learn more about our shipping policy here https://www.justfashionnow.com/information/delivery. Thank you for your patience.

In order to give you a better shopping experience, we sent you a new resolution for your issue. Please check the messages we sent to you.

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online. Stay safe and have a good day!


Need to be able to narrow the search more
January 7, 2023
Previous review

Need to be able to narrow the search more.

Date of experience: December 8, 2022
Belgium
1 review
0 helpful votes
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Beyond my expectations
November 25, 2019

My first order with this store was for a gift that I was going to give someone. Beyond my expectations, excellent customer service, I will definitely order from them again.

Date of experience: November 25, 2019
Florida
1 review
0 helpful votes
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You have a very good variety & selection of items. The clothing is very nice and there are plenty of selections. I am disappointed in the length of shipping time.

Date of experience: May 9, 2021

You have a very good variety & selection of items. The clothing is very nice and there are plenty of selections. I am disappointed in the length of shipping time.

Date of experience: May 9, 2021

You have a very good variety & selection of items...
April 8, 2021
Previous review

You have a very good variety & selection of items. The clothing is very nice and there are plenty of selections.

Date of experience: April 8, 2021
GB
1 review
0 helpful votes
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Good website!
November 18, 2020

It has a wide range of garments of different styles and designs and also many accessories and jewelry at a good price. I would recommend this online boutique without hesitation.

Date of experience: November 17, 2020
GB
1 review
0 helpful votes
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My package shipped fast. My blouse feels good quality too. Good services on the internet and delivery time, for that and more I recommend this website.

Date of experience: April 4, 2021
Texas
1 review
0 helpful votes
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Will try again
May 8, 2023

Item did not fit... had to return. When I understood how to do it, it went well. Customer service was great! Waiting on refund to be posted to my card

Date of experience: May 8, 2023
Texas
1 review
0 helpful votes
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Oversized and shapeless clothes
June 16, 2022

Good shipping no issue there but not at all satisfied with the clothes at all. My adjective barrage includes frumpy, dumpy, shapeless and all cheap polyester..

Date of experience: June 16, 2022
Germany
1 review
0 helpful votes
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Adorable online clothing store, very affordable and easy. Discounts are a bonus! I spend hours here and wanting everything. I recommend this store to everyone :)

Date of experience: September 4, 2020
Ireland
1 review
0 helpful votes
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Great experience with this boutique. The site is very easy to use. My order arrived much earlier than I thought. The shirts came out great. I will definitely order again.

Date of experience: November 28, 2019
Ohio
1 review
0 helpful votes
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Checkout process was confusing using PayPal, would also like to have a shipping discount, small order being a first time customer, indicated discount disappeared during checkout.

Date of experience: February 11, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry for any inconvenience caused.

As we check, you ordered a flash sale item and thus no other discount could be applied. Pre-sale, flash sale and final sale items cannot be combined with any other discounts and you can only use one code for one order. Hope for your understanding.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.

JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


The shipping cost ALWAYS seems too high!
March 3, 2022
Previous review

The shipping cost ALWAYS seems too high!

Date of experience: February 1, 2022
Illinois
1 review
0 helpful votes
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Lace Sleeve Blouse
May 16, 2023

The item is attractive and reasonably priced. My only complaint is the the sleeves are tight. I have noticed this same problem on many other purchases

Date of experience: May 16, 2023
Greece
1 review
0 helpful votes
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Impressive online experience, it was incredible to buy clothes and that it arrived at my house without problems, I am glad I found this online boutique!

Date of experience: October 12, 2021
Spain
1 review
0 helpful votes
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I need online boutiques like this! My order was extremely easy and delivered smoothly on time to my home, it is exactly what I wanted, it exceeded my expectations, thank.

Date of experience: July 17, 2020
California
1 review
0 helpful votes
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Cute Clothes
July 3, 2022
Updated review

Super cute in photos. Sizes for most of the items I received fit as expected. Material not exactly quality but, because of the prices, I will keep some of them.

Date of experience: June 3, 2022

Prices are too good to be true so I'm a little apprehensive...
May 3, 2022
Previous review

Prices are too good to be true so I'm a little apprehensive...
Adorable in photos. I checked all of the sizes so they SHOULD fit.
Hope my payment is secure. I'm a little nervous so I sure hope these work out!

Date of experience: May 3, 2022
North Carolina
2 reviews
1 helpful vote
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Honestly what more needs to be said? Oh, perhaps that it took 7 weeks for delivery... and so far no response from Company re: inquiry. DO NOT bother w this site!

Date of experience: May 10, 2019
Justfashion N. JustFashionNow Rep
over a year old

We receive a high number of e-mails and requests during the peak season and therefore the response time is delayed.
For order status inquery, please do submit such an exact message as "Where is my order?" for faster response.

Canada
1 review
0 helpful votes
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I will need my money back as I did not receive my sundress I ordered on June 4.2023. I will not be purchasing any more items from JUSTFASHIONOW. I also bought a black top that I was not allowed to return and another sundress that was the wrong colour.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2023
Miss W. JustFashionNow Rep
over a year old

Dear customer,

We are sorry to hear that you are upset and disappointed with our company. However, after checking your order, we found that the sundress you mentioned was not included in your order. Additionally, we did not receive any return requests from you.

We also responded to your previous email regarding the return request but did not receive a response back from you. Unfortunately, as the return deadline has passed, we still want to help resolve this issue for you. Please reply to our email so that we can discuss other possible solutions. We value your business and hope to have the opportunity to provide you with a better shopping experience in the future. Thank you.

Best regards,
Jules
JUSTFASHIONNOW


I hope my orders arrive this month
June 4, 2023
Previous review

I hope my orders arrive this month

Date of experience: June 4, 2023
Canada
1 review
0 helpful votes
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Really? I'm stuck with this stuff?
April 14, 2022
Updated review

Great prices, decent quality? It's true.

However, their sizing chart isn't always accurate. In fact, I would say that 1 out of every 4 clothing items I've bought is either too big or too small.

As you may guess, I've ordered a lot from JFN since the pandemic hit. I often have 6-10 items in 1 order but the total is under $100! Here's the kicker: The cost to return items is really expensive (the post office charges by package weight and size). A velvet suit jacket I bought for $23 cost $40 to return. I'm no math genius but I think I just payed THEM $17 to NOT sell me anything!

Look, I shop there because I'm too broke to shop anywhere else. If 1 in 4 items I order doesn't fit or doesn't look good, I end up keeping it because I can't afford to send it back. That still means I lost the $23 I paid for it.

I believe that JFN should have free returns, with stipulations to be fair to them. How about a set return fee? Maybe $10? Or if your item qualifies as "heavy" (outerwear, boots, even velvet suit jackets) give out some special coupon to keep the fee low. And of course, free return shipping vouchers based on number of orders or amount of $ spent.

Bottom line, I've been really careful with my orders lately- removing things I really wanted but I was suspicious of how stretchy the material was, the size chart seemed off, the material looked like it had a sheen, etc.

If your reading this JFN, you should be worried: I'm not buying as much, as often, or any expensive items because returning them is too darn expensive. Don't you know who your market is? You can bet your last dollar it's not the rich folks!

Date of experience: March 15, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I had 6 clothes items in my cart yesterday
March 15, 2022
Previous review

I had 6 clothes items in my cart yesterday. Today, they were still in my cart. I then added 3 pairs of earrings but they went to a new cart! Everytime I went to the accessory section and chose "jewelry", the new cart with 3 earrings appeared. If I didn't specify jewelry- if I just scrolled through "accessories"- I could chose earrings and they went to my original cart.
I ended up not buying any earrings because it took so much time to find those 3 earrings among all the other stuff that I gave up looking.

Date of experience: February 13, 2022
Canada
1 review
0 helpful votes
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Experience with Just Fashion Now
September 6, 2021
Updated review

Love the variety, styles. However, large sizes are not really plus sizing. I normally take a 1X. When ordering from you, even 3X can be snug. Just wish sizing was more consistent.

Date of experience: September 6, 2021

Love the variety, styles and that you carry large sizes
August 6, 2021
Previous review

Love the variety, styles and that you carry large sizes. Just wish sizing was more consistent

Date of experience: August 6, 2021
New Zealand
1 review
0 helpful votes
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Everything I needed in one place. Easy, thank you
February 22, 2022

Everything I needed in one place. Easy, thank you
The only thing wrong is the exchange rate between your country and mine. Otherwise, all good. Very pleased with purchase
Loryn Potroz

Date of experience: February 22, 2022
Pennsylvania
1 review
0 helpful votes
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Ordered a sweater
January 13, 2022

The word "awful" couldn't describe it. False advertising comes closer. The "sweater" was something printed on some cheap, polyester material that you wouldn't wear to a dog fight. Never again!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
Miss W. JustFashionNow Rep
over a year old

Dear customer,
Sorry for the inconvenience. It would be helpful that if you can provide more order details so that we can check.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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