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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Prices are really good but shipping is a lot. Also clothes look differently in the pictures than they are in real life and not what I expected.
Prices are really good but shipping is a lot.
I was disappointed that the two in my size didnt fit properly and the other four they sent in size 3x which I did not order.
I enjoy the variety available. The quality of the products was really nice as well.
Browsing, selecting, and paying were a bit difficult but I hope everything will finally work out.
Browsing, selecting, and paying were a bit difficult but I hope everything will finally work out.
Looks like beautiful selection, but very poor quality
This site was easy to navigate for me as an older woman!
This site was easy to navigate for me as an older woman!
As long as I receive them in the stated 8-10 business days! No, took about 3 weeks, sent I think from China quickly then sat in Baltimore for a couple weeks
As long as I receive them in the stated 8-10 business days!
First order. Long ship time. Size and material were off and return was impossible.
Didn't realize it was coming from China. Will never order again.
First order. Long ship time. Will wait to judge product when it arrives.
Great, but saw the blouse once and had trouble finding it again, but you figured it out for me.
Thanks M.
Great, but saw the blouse once and had trouble finding it again, but you figured it out for me.
Thanks M.
I originally ordered a large which was way too small. Then order XXL which were still a bit tight…I'll keep them hoping they will fit when I loose weight. For, the record I usually wear a 10/12 in pants.
I wasn't able to get the discount offered.
The items I ordered were just like the pictures and the fit was good.
Articles arrived. The soles of the shoes are of hard plastic and too slippery to walk on mall floors. One top was fine. The other top was tooo big on the shoulders and too tight on the hips.
Labels must list exact fabric content by percent, for example, 90% polyester 10% cotton
Easy to order; need a "continue shopping" button
I had trouble trying to find how to add my dress to my cart before checking out! Now that I have it, I'm having fun wearing it.
I had trouble trying to find how to ad m dress to m cart before checking out!
Recommended website. I love the wide range of clothes, it suits my style and size. They do special discounts quite often that make the purchase even more worthwhile
You have some fine products. If they do not fit how do I return them? I do not have a return address to send the items I wish to return to JustFashionNow:
Most of the items did not fit me. Can you email me the correct address? Thanks so much. Jo McKee
Sorry that you are not satisfied with the item(s).
-Purchase (except swimwear, bags&accessories, lingeries, final sale) can be returned within 30 days from the delivered date.
To improve the product quality and service, may I know which you are not satisfied with?
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com.
You have some fine products. If they do not fit how do I return them?
Easy ordering, but very slow delivery. We understand they come a long way, but there has got to be a way to speed it up.
I like the diversity and choice of the clothes and accessories
I love the diversity and quality of the clothes and accessories
In the photo the dress looked as if it has sparkles of gold on it which is why I purchased it. Instead the fabric and finish was "flat" void of sparkle, glitter or bling. The fabric quality is disappointing. I won't order again.
Sorry that you are not satisfied with the item(s).
Your feedback is very important to us.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Other than the difference between the website name and the name on the charge card processing, things went smoothly. It was a little scary seeing the name ChickV UK Limited. I thought my purchase was being diverted.
Dress was nothing like the picture! Material was very flimsy!
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com