business logo of JustFashionNow

JustFashionNow

How would you rate JustFashionNow?
grey star
grey star
grey star
grey star
grey star
Maryland
1 review
1 helpful vote
Follow barri B.
Unfollow barri B.
Send Message
Share Review
Report Review

I ordered clothing from them over a month ago and STILL have not received my order. I write to them and they just keep giving me a shipping date. AWFUL

Date of experience: April 26, 2019
Justfashion N. JustFashionNow Rep
over a year old

Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.

Texas
1 review
0 helpful votes
Follow Emily B.
Unfollow Emily B.
Send Message
Share Review
Report Review

Order was slow to arrive.
March 14, 2023
Updated review

I was not trying to use my credit card for Just Fashion but WAS trying to use my JC Penney care and the charge would not go throughj.

Thought I was ordering from JC Penney and was not so don't plan to shop Just Fashion again.

Date of experience: February 12, 2023
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are Justfashionnow, not JC Penney. Your order was delivered.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online. Stay safe and have a good day!


I was not trying to use my credit card for Just Fashion...
February 9, 2023
Previous review

I was not trying to use my credit card for Just Fashion but WAS trying to use my JC Penney care and the charge would not go throughj.

Date of experience: January 10, 2023
North Carolina
1 review
0 helpful votes
Follow Nina H.
Unfollow Nina H.
Send Message
Share Review
Report Review

Cheaply made products and when you want to return them they suddenly tell you it has to go back to China for a return! The cost of the return is more than the cost of the product. What a bunch of SHYSTERS! Then they offer 15% refund in lieu of mailing back to China. DON'T BUY FROM THEM EVER!

Date of experience: June 27, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. Hope we can find a better solution for this case.

Florida
3 reviews
1 helpful vote
Follow Marianne J.
Unfollow Marianne J.
Send Message
Share Review
Report Review

Scam!
September 27, 2019

I put One star because you can not put - stars, thank you to American express for their help. They have nice pictures and cool politic! Nothing is true from their clothes to their custumers sevices.

Date of experience: September 27, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We will try our best to improve our service and provide you the better shopping experience.

California
1 review
0 helpful votes
Follow Nicole H.
Unfollow Nicole H.
Send Message
Share Review
Report Review

I ordered 2 items & I am being charged for shipping on both items, which I gather, will be shipped separetly. There must be some way to ship these 2 together to save on shipping costs.

Date of experience: February 4, 2023
France
1 review
0 helpful votes
Follow godiva b.
Unfollow godiva b.
Send Message
Share Review
Report Review

I have some clothes on this page. In my last order, my shirt was a little tight, I was recommended to upload a size, but I didn't think I needed it, but I still look great.

Date of experience: March 2, 2020
Illinois
1 review
0 helpful votes
Follow Shelly S.
Unfollow Shelly S.
Send Message
Share Review
Report Review

I was sceptical about purchasing from this site as I could not find where they were located. I ordered 4 tops and was not happy with the quality, sizing and color of three of the four items. In addition 3 of 4 items don't look like the pictures at all. Several of the items had a bad odor as well. I read the return policy thouroughly and it states that you can return items and they make it sound easy. I followed the instructions. Their customer service sends the following:

"Our return center is located in Guangzhou, China." We would like to offer you a 15% cash refund for the item(s) in question as compensation; instead of returning the item(s)."

I asked for 50% of my money and they said that was too much! They want to keep 85% of my money! Thsi company knows that anyone buying from the US is going to spend more money returning these items TO CHINA. JustFashioNow is misleading customers and pocketing the money. Let's face it.the quality of the items is dirt cheap so this company is not losing out.

Now I want 75% of my money back ($100 was spent)!

Shelly

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

California
2 reviews
0 helpful votes
Follow Suzanne G.
Unfollow Suzanne G.
Send Message
Share Review
Report Review

Have purchased many times for now 9ver two years. The best online clithing store.
The only thing I regret is the absence of free shipping for returns.

Date of experience: August 30, 2023
Rhode Island
1 review
0 helpful votes
Follow Laurie N.
Unfollow Laurie N.
Send Message
Share Review
Report Review

I bought about 15 items, but after paying the exorbitant shipping and waiting for over a month for my order to be completely shipped, I would say I got maybe 1 thing that I would actually wear. Only one of the dresses was vaguely made of cotton, and I'll wear that one; the other 2 are completely made of polyester so unwearable in the summer... the season for which they were intended. The pants I got 2 pair of are made of OK material, but you would have to be 6'7" for them to be anywhere near the right length... and the cute thing about the pants is the interesting way the bottom of the legs is made. The "gauzy" shirt I bought is thick polyester; the blue necklace I bought was marked "Blue" but was actually green. I'm afraid to wear the sandals I bought because they are so weirdly made that I'm afraid I'll fall off of them... and they are FLATS! In short, I shouldn't have wasted the time waiting for these items to come in one item at a time or the money I spent for shipping. I'm taking all but 1 item to my local consignment shop to sell, although since no one wants thick, heavy polyester, they may not accept all of it.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?

California
1 review
0 helpful votes
Follow Leslie J.
Unfollow Leslie J.
Send Message
Share Review
Report Review

I liked the clothes I bought a lot, although one of the dresses is a bit bigger than I thought. Normally, I have the size M and it was the one I ordered.

Date of experience: June 30, 2021
Texas
1 review
5 helpful votes
Follow Katherine L.
Unfollow Katherine L.
Send Message
Share Review
Report Review

Should have read reviews. I produced better garments in my 7th grade Home Economics class. Fabric is crap. Sewing is crap. Customer service is crap. Don't use this site.

Date of experience: July 11, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to hear that. Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

You can ask for label. You will get authorization from us by email including a label with our return address in it.

New Jersey
2 reviews
0 helpful votes
Follow Shirley B.
Unfollow Shirley B.
Send Message
Share Review
Report Review

Some Good Some Not So Good
November 18, 2022
Updated review

Good quailty and good prices Lately the sizes I ordered are not what I received. I ordered a Medium slacks and was sent X=tra large! What's with that?

Date of experience: November 18, 2022

A lot of items for a low price
May 12, 2022
Previous review

A lot of items for a low price.

Date of experience: May 12, 2022
Maryland
1 review
0 helpful votes
Follow Diana J.
Unfollow Diana J.
Send Message
Share Review
Report Review

Colors and shape not as shown in thecatalog
August 21, 2022

Easy to order
Merchandise not look same as in order catalogs
Impossible to return since have to send back to China. $29.95, more than the Merchandise cost

95

Date of experience: August 21, 2022
California
1 review
0 helpful votes
Follow Amy W.
Unfollow Amy W.
Send Message
Share Review
Report Review

Stand Out for Fashion
April 1, 2021
Updated review

Beautiful clothes and a great price. I have a rather odd taste in clothes and love unusual and fun clothing. I saw your Ad in the NYT and clicked through. Once I got to your site, I was hooked.

Date of experience: April 1, 2021

Beautiful clothes and a great price
March 15, 2021
Previous review

Beautiful clothes and a great price.

Date of experience: March 15, 2021
Canada
1 review
0 helpful votes
Follow Karen V.
Unfollow Karen V.
Send Message
Share Review
Report Review

Worked fine. I hope it all fits!
May 11, 2022

Worked fine. I hope it all fits! They fit but some of material is not what I expected. I wanted more of a knit material instead of being all polester.

Date of experience: May 11, 2022
California
1 review
1 helpful vote
Follow Renee L.
Unfollow Renee L.
Send Message
Share Review
Report Review

Scam!
July 15, 2020

Total junk! Scam! There clothes are nothing like the pictures! Ordered a large in there logans and it looked like a child's size and looks like a child made them..

Date of experience: July 15, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

New York
1 review
0 helpful votes
Follow Anna Y.
Unfollow Anna Y.
Send Message
Share Review
Report Review

Shippimh expense
June 3, 2022
Updated review

Free shipping hard to get. Had to keep adding items that I really didnt need to get rid of the the shipping cost, which were more expensive than the clothing

Date of experience: June 3, 2022

Free shipping hard to get
June 3, 2022
Previous review

Free shipping hard to get

Date of experience: May 4, 2022

Difficult checkout
August 13, 2021
Previous review

Difficult checkout

Date of experience: August 13, 2021
Czechia
1 review
0 helpful votes
Follow divinia a.
Unfollow divinia a.
Send Message
Share Review
Report Review

The shirts fit like a glove but only a little tight in the chest to leave a hole in the placket. The delivery of the order took a few days, which seems normal for a garment purchased online.

Date of experience: February 27, 2020
California
1 review
0 helpful votes
Follow genara j.
Unfollow genara j.
Send Message
Share Review
Report Review

Great service, I reommend!
September 13, 2020

I ordered a jean jacket on this website and the fabric is wonderful, the jean is so thick and strong and the oversized fit makes it look like an 80s jacket, great!

Date of experience: September 12, 2020
GB
1 review
0 helpful votes
Follow Circe B.
Unfollow Circe B.
Send Message
Share Review
Report Review

I love this site!
January 1, 2021

I pretty much buy all my clothes on this website, I always get compliments on my outfit, and I direct people to this site. I even bought my prom dress here lolol!

Date of experience: December 2, 2020

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

Instant Feedback

122,843 reviews
+347