Two of the dresses are somewhat larger than small size
I don't send them back because it will be complicated and I lack time right now
Two of the dresses are not small although they show that size
Really good stuff and nice materials. Loved the jacket and the bag as well. Also they are very polite. I am gonna shop again from there. Thanks
THIS SITE WOULD NOT TAKE MY. PDF OR. JPG!
I was excited when I saw the perfect sweater and socks on JustFashionNow to send my daughter for Christmas. I know the package arrived because she said it did.
What I could not understand was why she promised to send a picture but never did. In fact she never mentioned it again. This was not like her.
I looked this place up online and found several critical reviews. Thinking the worst, I asked my daughter about it. She hated to admit that I had wasted my money but she did. She still has not sent a picture because she did not want me to feel bad about this.
What I do know is that the beautiful cardigan I ordered was not the advertised knitted cardigan at all. It was a shirt - and a poor one at that. (I never did ask her about the socks I ordered as well).
My daughter is embarrassed... and I am mad. Total waste of money. And now, when I complain... too bad... "you're past the 15 day return deadline". No understanding here at all. No consideration of the circumstance. And no courtesy of a reply from the manager who I appealed to.
BE CAREFUL OF THIS PLACE! YOU MAY NOT GET WHAT YOU THINK YOU ARE BUYING.
Note: This site would NOT take my. Jpg!
I buy camel coat and a jacket. They arrived in two weeks. Perfect. Excellent quality. I love this brand.
Returns not good. All else was fine. Igot noting else to say. You can only return if you pay the price to ship to China and tjeir ph. Number does not work.
I wish I saw your site before I bought from Justfashionnow!
I bought three products and got a third of the products in a completely different size than I ordered.
When I asked for a refund because only a third was shipped (according to their site) and in the wrong size they just said no refunds. Waited two weeks. Sent me notice that they shipped the rest (though I specifically said don't bother, just give me my money back). AND the highlight was when I said I wasn't going to accept this and I still want my money back they said they didn't care whether I collected the package or not, they will not send me a refund no matter what.
DO NOT BUY ANYTHING FROM JUSTFASHIONNOW!
Hi Y, I am afraid there is misunderstanding. Sorry to hear that. You can never be too careful when you try to choose an ideal size. Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
You can ask for label. You will get authorization from us by email including a label with our return address in it.
When I received my order from this website, I put everything on to test the quality and it is nice, the fit of the dress is good as I ordered a size up to my normal size!
A great service on the internet to buy clothes, I had a little problem and it was solved quickly, it was worth the wait for such a cute dress, if I recommend it, I will surely use it again.
Great customer service at this online boutique, very responsive and attentive, the order I made for delivery was fast since I didn't have to wait too long, I really liked the jumpsuit I bought.
DO NOT TRUST THEM. THEY ARE AFFILLIATED WITH "STYLEWE." THEY WILL MAIL YOU CLOTHING THAT WILL NOT FIT AND CHEAP. WHY? SO WHEN YOU RETURN IT THEY WILL SAY IT HAS NOT ARRIVED. THEY WILL ONLY GIVE YOU HALF OF WHAT YOU PAID AND MAKE YOU WAIT THE FOR OTHER HALF SO LONG THAT YOU WILL FORGET ABOUT IT CAUSE YOU ARE PISSED. BEWARE OF THESE POP UP FASHION ADS THAT TELL YOU THEY WILL GET TO YOU IN 2 DAYS AND LEAVE YOU NO PHNE NUMBERS. THEY SUCKER PUNCHED ME. AND DON'T TRUST THE GOOD REVIEWS. THEY ARE LYING IMPOSTERS.
Sorry that you are not satisfied with us. But we are trying our best to solve the problems encountered and make our customers satisfied. We are doing every effort to provide best products and services, and always welcome your valuable advise.
All my purchases on this website were perfect, I love the two blouses that I ordered, the quality and design of the fabric fully meet the expectations I had!
Absolutely, positively the worst. I bought about 7 pairs of shoes in one order and every single one of them had design flaws that made them unwearable. When you contact them for a refund they say they don't give refunds, they prefer to give a credit. But I'll never order from them again. You can ship it back to them in China and you pay the shipping and in a few months you will get the difference. Or you can accept a small discount on your purchase. I imagine they use slave labor so I hope someone doesn't get beaten for this but the shoes are unwearable. I bought a sandal that had a strap from the strap around the ankle to between the toes. Only problem was, that strap was waaaaay too long. And other shoes the strap around the ankle was ridiculously short, so you couldn't possibly buckle it. They made a crappy product, you buy it and they keep most of your money, if you are one of the few who follow through with trying to contact them over and over. Everyone else, its free and clear money to them. A total scam.
Sorry for the inconvenience caused.We will try our best to improve our service and provide you the better shopping experience.
Good online store, I am interested in its designs and its price, the seasonal discounts are very good, the arrival of the order I made arrived normal, the quality that greater than I expected
I ordered 2X and all were too small even though that is the size I normally wear. I requested a refund as returns were too much of a hassle. I ordered a 3X which fit better but was still tight.
Love the selection. This is my first order so hopefully all will fit.
I love this online store I never shop in person anymore and it is just amazing but I want more clothes because I see the same and shop online every week with my friends and we want to see more.
Super amazing, when shopping online I never had a problem and I always get the right items and the right sizes, I will continue to be a customer of this page.
JUSTFASHIONNOW should change there name to justathiefnow. These people should be ASHAME of them selves taking my money and not sending me my order. I place a order for some sandals and NEVER receive them. The federal trade commission will soon be on your $#*!. Stealing from innoncent people.
We are sorry for the inconvenience caused. Please log into your account first and then click Contact Us to submit your message.
For faster response to order status query, please do submit a message " Please tell me when I can expect my order."
Thank you. Online shopping is an easy shopping experience compared to looking arounds the shops. However at the moment this is not possible anyway due to lockdown laws.
Thank you It was an easy shopping experience
The perfect online deal, and the clothes in general well; The jacket I bought was exactly as I expected from the photos, from the page, this boutique is quite good.
Package delivery began in China(I was not told it was shipping from there)
Tracking was through a 3rd party tracking company. Information was minimal.
Once the package finally hit the U.S.(in L. A) the messages looked like USPS messages.
But the package was addressed INCORRECTLY, and was declared undeliverable, return to sender.
When I contacted the local post office they told me they couldn't track the package unless they had the USPS tracking number(which was NOT SHARED with the customer)
I had to call customer support at the 3rd party tracking company to get the USPS number.
I was able to catch the local post office, and they found the package in a bin of stuff being prepared to return to sender the following day. I gave them the correct address, and they delivered it the next day(MORE THAN 3 WEEKS AFTER I PLACED THE ORDER).
I would not go through the risk of this kind of treatment again... Way too much work & angst on my part.
Thanks for your feedback and sorry for all the inconvenience
Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Items can be returned within 15 days since delivery date ( final sale items and swimsuits excluded). We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
We hope you could have a better shopping experience and will try our best to improve our products and services.