I ordered Paintless dent & repair kit. It took over a month to get it, then when i got it I only received small bag of blue gaskets & No Tool! This is what it says when I ordered it. Style: PAINTLESS DENT REPAIR TOOL+BLUE GASKET
SKU: JY*******BLUEG I DID NOT GET A TOOL! Their ad is misleading! They said they will only give me half credit! This company is terrible! Please stay away from this company I should of read all the reviews before I ordered!
I wasn't planning to purchase, just browsing. Then I saw a dress in a color and pattern I really liked at a price I could afford It was easy to order and I'm pleased with my purchase.
Their sizes are not comparable to US sizes and they don't compensate for leading you to believe the sizes are the same. They are not willing to take things back unless they approve. DON'T EVER ORDER FROM THIS WEBSITE. THIS IS A RIPOFF. Facebook needs to banish this company from advertising. This is poor consumer courtacy. Customer service doesn't work like this in the state's.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Love the prices and quick service, the clothes arrived on time, but I usually purchase a Large, but this time the clothes were very big, Sure love the cotton blend shirts, very comfortable
Very easy but confusing. I was eligible for 1st order discount, spending over a certain amount discount snd a blanket discount but no where to enter the code to apply it therefore i didnt get it.
Your order has enjoyed the discount, you can log in your account to check the details. Hope you can enjoy shopping with us!
DON`T BUY ANYTHING IN THIS SHOP. THEY ARE SCAMERS. THE ITEMS ARE DIFFERENT IN THE REALITY THAN IN THE PAGE. THE QUALITY IS LOW, AND THE SIZES WRONG, THEN THEY DON'T WANT YOU TO RETURN YOUR MONEY. IT'S VERY DIFFICULT TO RECEIBE YOUR EXPENSES. THEY TRY TO RETURN YOU ONLY 15% OF YOUR PAYMENT. I WILL NEVER BUY ANY PRODUCT IN THIS SITE
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I buy online from there two months ago, the order arrived 18 days later, I have used the clothes that I buy from them many times and I like the fabric and the quality
Sizing charts aren't always correct... makes it hard to pick the correct size needed. I checked each individual size for each item ordered and still wasn't correct.
Very cute tops, but confused on the size chart and the different ones. Hope I get what I need in the correct size!
I think I've been a customer here for at least 10 months, I am extremely happy with all my purchases, I will continue shopping for being one of the best pages I have found on the internet!
Excellent online store, congratulations, my new order for the long dress has arrived, I love it, it is as I imagined it, I will recommend it to my friends.
When I placed my first order, I was so amazed by the prices and the cute clothes, and then when my order arrived I was very happy because the clothes are so pretty.
Very good very happy with the delivery very happy with the products one short was way too small I do not have time to go to the Post Office and replace it
I have nice clothes bought in this online boutique, I love the prices and the quality and the design, I bought two summer dresses from them last year and I still have them in good condition
Great service at this online boutique, very responsive and attentive, the order I made for delivery was fast since I didn't have to wait too long, I really liked the jumpsuit I bought.
I came across this site on my Face book page, I order some items on January 29th 2019, they charge my card same day knowing that they did not have the items in stock.
Sorry for the inconvenience caused.We will try our best to improve our service and provide you the better shopping experience.
SCAM. Seller ships high priced unwearable goods made of O NOT BUY. Smelly materials likely to be TOXIC. Do not BUY. Refunds only after shipping back to China - at buyers' expense.
We are sorry for the inconvenience caused. Please log into your account first and then click Contact Us to submit your message.
For faster response to order status query, please do submit a message " Please tell me when I can expect my order."
Do not order from this company. They are. Dishonest. Tell me that. They cannot deliver
Because the address is not correct. This is false. They want me to pay again.
They are CROOKS
BYER BEWERE! I HAVE NOT RECEIVED THE GOODS I PAID FOR.
Sorry to hear that. Could you send us your order number so that we can check it for you?
I LOVE THE DRESS AND SHIRT THAT i RECEIVED. I FIND THAT, IN THE FASHION INDUSTRY. POLYESTER IS EMLOYED A LOT TO FABRICATE CLOTHES. I IMAGINE COST HAS A LOT TO DO WITH THIS CHOICE. ALTHOUGH THE PIECES ARE VERY NICE, THEY DO NOT HAVE STETCHABILITY AND TRAP PERSPIRATION UNDER THE GARMENT NEXT TO THE SKIN.
I got a response a couple of days ago from JustFashionnow informing me that they are a legit site.
Unfortunately I cannot see this visible here on Sitejabber, but it came to via the site in an email.
My response to this, perhaps whoever chose to write that response should check out my comments for each item of clothing I purchased from this company. There is only one item I am completely satisfied with and this looks like I one part of the dress, just the top part on the under layer. That dress shows a layer under the tunic type dress I got. So I cannot change my review or believe this is not a misleading scammer site. What you see is not what you get. It's cheap lookalikes. Futhermore I got an email today informing the 5th dress was despatched. I ordered this on the 23rd of July. I will have to wait another 10-20 working days for this.
The other thing is let me encourage you to read the reviews on the dresses on this site. It is questionable even if these reviews have been legitimately done, they seem to have common email addresses who say the same thing as if rehearsed on different dresses. Spelling errors are similar and they pretty much say the same thing for every dress. Does make one wonder.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. For the delay, we have urged our courier for improvement, but sometimes shipping factor is out of our control, hope for your understanding.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I received an email from Just Fashion Now requesting my order number. They then got back to me yo apologise for the delay and offered a 15% refund or a 20% discount on my next order. I declined the discount and accepted the refund. Which is obviously not confirmed nor evident in my bank account.
After this I got an email to set my order will be sent in multiple stages and that one of the dresses was delayed for another 15-20 business days. So by the time I actually receive that dress it will almost 3 months from the date of order!
This company is selling products that are not in stock. Is that legal?
Aldo they have taken the payment and still not delivered the goods.
Once again I have to say this is scammer behaviour.
I got a response after putting the review on Sitejabber to let me know they are still waiting for 4 of the 5 dresses I ordered.
No response to when the dresses will come and what happened to the 5th dress.
The order number I1675381.
So I am still in limbo about where this order is and it has been placed about 3-4 weeks ago.
Wish I had read the reviews on this company before. They do not reply to emails and my order has just in processing status as if they are scammers.
They do not reply to emails and my order just does not seem to be moving.
I am trying to cancel this payment with my bank.
Hopefully I get this right so I never have to deal with this organisation again.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Sorry for making you feel like that and thank you for your feedback and we'll report it to improve our product and service.We will do every effort to provide better products and services.