business logo of JustFashionNow

JustFashionNow

How would you rate JustFashionNow?
grey star
grey star
grey star
grey star
grey star
California
1 review
6 helpful votes
Follow Diane B.
Unfollow Diane B.
Send Message
Share Review
Report Review

Don't be fooled by their photos, the merchandise from Just Fashion Now is beyond crappy. I have never seen such terrible material for clothes in my life. You will not be happy with your purchase, unless you don't mind cheesy soapy-feeling fabric that is embarrassingly cheap looking.

Date of experience: March 22, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry to hear that.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.

GB
1 review
1 helpful vote
Follow Karisma A.
Unfollow Karisma A.
Send Message
Share Review
Report Review

I'm convinced this company is Berrylook trading with a different name, if not, they use the same supplier as both sell rubbish with items looking nothing like the pictures advertising them. This company, like Berrylook, pop up on Google ads and social media and buyers are seduced by the great pics and low prices, but beware, what u receive is nothing like the pictures. Thankfully I only ordered one dress, which was so thin I could see daylight through it and, unless I had my jaws clamped for 12 months or some terminal illness, had no chance of getting in it anyway as the sizes are all oriental. I'm a size U. K. 10 but this dress fits my 9 year old child, not that she's going to wear it any time soon as I've fashioned it into 6 dusters and a floor cloth which is about all its fit for.
Avoid this company like the plague.

Date of experience: July 30, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Italy
1 review
0 helpful votes
Follow Antonina W.
Unfollow Antonina W.
Send Message
Share Review
Report Review

I buy many things here. From clothing, accessories, bags and shoes! I love this site! It has quickly become one of my all-time favorite online shopping sites and I don't think that will change. Prices are also really hard to beat, very affordable and a wide variety of items. There is something for everyone!

Date of experience: July 24, 2020
Maine
2 reviews
0 helpful votes
Follow Wanda K.
Unfollow Wanda K.
Send Message
Share Review
Report Review

JFN feedback
November 27, 2023
Updated review

Would like to look at more items on 1 page instead of flipping through. 10 - 15.
I get WAY too many emails in a day, for this reason I am not ordering anymore.
Product seemed fine although material is thin. Love the styles

Date of experience: November 27, 2023

Would like to look at more items on 1 page instead...
November 4, 2023
Previous review

Would like to look at more items on 1 page instead of flipping through. 10 - 15

Date of experience: October 28, 2023
GB
1 review
5 helpful votes
Follow Yvonne Z.
Unfollow Yvonne Z.
Send Message
Share Review
Report Review

Dress ordered is badly made from cheap material. Sizing completely wrong. Only good for cleaning cloths. Requested a refund and despite several emails have heard nothing. Wish I had read online reviews first. Will now contact PayPal to see if they can help. Unfortunately it is not possible to give zero stars!

Date of experience: April 16, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

GB
1 review
6 helpful votes
Follow Felicity C.
Unfollow Felicity C.
Send Message
Share Review
Report Review

Worst ever!
October 11, 2018

Only thing efficient about this operation was how quickly they took the cash. Delivery delayed, quality of clothes poor, returns policy awful, customer service atrocious. I've shopped online for clothes for years and never experienced anything like this shambles... avoid at all costs!

Date of experience: October 11, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Illinois
1 review
0 helpful votes
Follow Ignacia P.
Unfollow Ignacia P.
Send Message
Share Review
Report Review

My favorite
June 8, 2020

So far, this website is a gold mine of all the beautiful, most beautiful clothing designs that I can't seem to find anywhere (at least not at an affordable price). It's definitely worth checking out and you might find something really special.

Date of experience: June 7, 2020
Texas
1 review
5 helpful votes
Follow Elaine M.
Unfollow Elaine M.
Send Message
Share Review
Report Review

Ok. So you must return items within 15 days. Not unreasonable, except they are in CHINA. Sent 4 emails asking for return instructions and address. Got an email each time saying they would get back to me in 48 hours. Now, 10 days after receipt of merchandise, they finally respond, suggesting I accept a 15% discount and 20% on a new order. Discouraged returns because of postal cost and possible customs regulations. Are they kidding? It's only $60 and I guess I will eat it. Never again. Items received looked nothing like the images. Live and learn!

Date of experience: April 28, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

GB
1 review
4 helpful votes
Follow John D.
Unfollow John D.
Send Message
Share Review
Report Review

Absolutely worst company have ever dealt with!
Quality is terrible!
Customer Service... don't understand the concept!
Chinese based and it would take a IT expert to uncover that on their website.

I wanted to give no star rating but web site doesn't accept zero stars!

Date of experience: May 3, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Poland
1 review
0 helpful votes
Follow Ruchy D.
Unfollow Ruchy D.
Send Message
Share Review
Report Review

Everything perfect
February 16, 2022

Everything perfect, description of the clothes unbeatable and maximum quality. Excellent service for both communication and shipment management. I will definitely continue shopping in this online boutique

Date of experience: January 17, 2022
Pennsylvania
2 reviews
0 helpful votes
Follow Angela S.
Unfollow Angela S.
Send Message
Share Review
Report Review

JustMyFashion Purchase
July 20, 2022
Updated review

My first time ordering just a little eerie. Hoping sizing is good so I won't have any returns but that was hopeful thinking, I am in process of resolving size return resolutions as the one order was split into three shipments.

Date of experience: June 20, 2022

My first time ordering just a little eerie
May 21, 2022
Previous review

My first time ordering just a little eerie. Hoping siding is good so I won't have any returns

Date of experience: May 21, 2022
Canada
1 review
0 helpful votes
Follow Elizabeth U.
Unfollow Elizabeth U.
Send Message
Share Review
Report Review

Sizing is not very consistent. Some items didn't fit. Return policy definitely needs to be addressed! If making it difficult was your aim, consider it achieved! Pictures of everything except my first born child! Pretty much no customer service.

Date of experience: May 21, 2022
Oregon
2 reviews
0 helpful votes
Follow Jeanne H.
Unfollow Jeanne H.
Send Message
Share Review
Report Review

Return
February 4, 2022

I like some of your items but realize that the models you use are more perfect than those of us in real life. Stuff doesn't look the same on me. Also, my return effort was not going to happen since it goes over seas. I took the fragile discount.
Jeanne

Date of experience: February 4, 2022
New York
1 review
1 helpful vote
Follow Gisele G.
Unfollow Gisele G.
Send Message
Share Review
Report Review

Dont buy
July 15, 2018

Too bad I had to pick a star, i wish zero star was an option. It took seven weeks to receive product. Number speaks for themselves. Bad reviews all over the internet. I bought an (ugly) dress for $34. Return cost to China: $23. Some Chinese companies have warehouses in the States which makes returns cost acceptable. One crooked way from that company to say that "they accept returns". Btw the dress I bought was shown as matte, cotton like. I received a cheap looking, shiny item, nothing like their website shows. They CROP pictures of real models taken from legitimate businesses then make knock off that had nothing to do with your order. They make money on people not bothering returning the product since the return is not pre paid and by counting on those who do not fight the charges (i did)

Date of experience: July 15, 2018
Justfashion N. JustFashionNow Rep
over a year old

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

GB
1 review
2 helpful votes
Follow Julian w.
Unfollow Julian w.
Send Message
Share Review
Report Review

Ordered size UK 14, which is equivalent US size 10.The company denied this as they had sent extra large after 6 weeks delay. Returned goods to China about 2 months ago. No refund. We require a refund by return.

Date of experience: November 20, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience.It will take some time for the shipment of the return package. You can check it with your carrier. We will process your return for you after receiving your return package.

Sizes of different items differ. There is the corresponding detailed measurements for the specific size after you click S, M, L, XL…… (0, 2, 4, 6, 8, 10, 12). You can compare them with your measurements.

GB
1 review
1 helpful vote
Follow Giovanna C.
Unfollow Giovanna C.
Send Message
Share Review
Report Review

Affordable clothes
January 21, 2020

This boutique has incredible service and lots of amazing clothing designs to choose from. The shipment was fast arrived in perfect condition. Affordable clothes too that are of great quality with many options and colors available.

Date of experience: January 21, 2020
Greece
1 review
0 helpful votes
Follow yvonne h.
Unfollow yvonne h.
Send Message
Share Review
Report Review

My favorite
September 29, 2020

This online clothing store is MY favorite. The wide range of clothes keeps me shopping for hours. I love that they also ship almost immediately after payment, which makes receiving my clothes from there so much better. With so many different styles, it's easy to express exactly how you feel about them ;)

Date of experience: September 29, 2020
California
2 reviews
0 helpful votes
Follow Jonathan Z.
Unfollow Jonathan Z.
Send Message
Share Review
Report Review

Order of 3 items
August 27, 2023

Received my light weight cardigan after waiting weeks, but my 2 pair of pants were out of stock, very disappointing I have been refunded so that's a plus. Not sure if I'll order again even though they offer nice items, it just takes too long to receive and then to be disappointed again. I need to think on this.

Date of experience: August 27, 2023
California
1 review
1 helpful vote
Follow Tania A.
Unfollow Tania A.
Send Message
Share Review
Report Review

The wide range of clothes keeps me shopping for hours. I love that they also ship almost immediately after payment, which makes receiving my clothes from there so much better. With so many different styles, it's easy to express exactly how you feel about them ;)

Date of experience: December 17, 2020
Minnesota
2 reviews
0 helpful votes
Follow Carol L.
Unfollow Carol L.
Send Message
Share Review
Report Review

Good prices but Sizes in Medium varied
August 8, 2021
Updated review

Good prices but did not realize these products were being shipped from UK so it took longer than I had expected. Two of the five did not fit even though all medium sizes... one too large, other too small. Also expected more cotton vs. mostly polyester material.

Date of experience: August 8, 2021

Good prices and quick
July 8, 2021
Previous review

Good prices and quick. Hoping quality is good. Can't wait!
Shipping a little high

Date of experience: July 8, 2021

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

Instant Feedback

122,843 reviews
+347