Don't be fooled by their photos, the merchandise from Just Fashion Now is beyond crappy. I have never seen such terrible material for clothes in my life. You will not be happy with your purchase, unless you don't mind cheesy soapy-feeling fabric that is embarrassingly cheap looking.
I'm convinced this company is Berrylook trading with a different name, if not, they use the same supplier as both sell rubbish with items looking nothing like the pictures advertising them. This company, like Berrylook, pop up on Google ads and social media and buyers are seduced by the great pics and low prices, but beware, what u receive is nothing like the pictures. Thankfully I only ordered one dress, which was so thin I could see daylight through it and, unless I had my jaws clamped for 12 months or some terminal illness, had no chance of getting in it anyway as the sizes are all oriental. I'm a size U. K. 10 but this dress fits my 9 year old child, not that she's going to wear it any time soon as I've fashioned it into 6 dusters and a floor cloth which is about all its fit for.
Avoid this company like the plague.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I buy many things here. From clothing, accessories, bags and shoes! I love this site! It has quickly become one of my all-time favorite online shopping sites and I don't think that will change. Prices are also really hard to beat, very affordable and a wide variety of items. There is something for everyone!
Would like to look at more items on 1 page instead of flipping through. 10 - 15.
I get WAY too many emails in a day, for this reason I am not ordering anymore.
Product seemed fine although material is thin. Love the styles
Would like to look at more items on 1 page instead of flipping through. 10 - 15
Dress ordered is badly made from cheap material. Sizing completely wrong. Only good for cleaning cloths. Requested a refund and despite several emails have heard nothing. Wish I had read online reviews first. Will now contact PayPal to see if they can help. Unfortunately it is not possible to give zero stars!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Only thing efficient about this operation was how quickly they took the cash. Delivery delayed, quality of clothes poor, returns policy awful, customer service atrocious. I've shopped online for clothes for years and never experienced anything like this shambles... avoid at all costs!
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
So far, this website is a gold mine of all the beautiful, most beautiful clothing designs that I can't seem to find anywhere (at least not at an affordable price). It's definitely worth checking out and you might find something really special.
Ok. So you must return items within 15 days. Not unreasonable, except they are in CHINA. Sent 4 emails asking for return instructions and address. Got an email each time saying they would get back to me in 48 hours. Now, 10 days after receipt of merchandise, they finally respond, suggesting I accept a 15% discount and 20% on a new order. Discouraged returns because of postal cost and possible customs regulations. Are they kidding? It's only $60 and I guess I will eat it. Never again. Items received looked nothing like the images. Live and learn!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Absolutely worst company have ever dealt with!
Quality is terrible!
Customer Service... don't understand the concept!
Chinese based and it would take a IT expert to uncover that on their website.
I wanted to give no star rating but web site doesn't accept zero stars!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Everything perfect, description of the clothes unbeatable and maximum quality. Excellent service for both communication and shipment management. I will definitely continue shopping in this online boutique
My first time ordering just a little eerie. Hoping sizing is good so I won't have any returns but that was hopeful thinking, I am in process of resolving size return resolutions as the one order was split into three shipments.
My first time ordering just a little eerie. Hoping siding is good so I won't have any returns
Sizing is not very consistent. Some items didn't fit. Return policy definitely needs to be addressed! If making it difficult was your aim, consider it achieved! Pictures of everything except my first born child! Pretty much no customer service.
I like some of your items but realize that the models you use are more perfect than those of us in real life. Stuff doesn't look the same on me. Also, my return effort was not going to happen since it goes over seas. I took the fragile discount.
Jeanne
Too bad I had to pick a star, i wish zero star was an option. It took seven weeks to receive product. Number speaks for themselves. Bad reviews all over the internet. I bought an (ugly) dress for $34. Return cost to China: $23. Some Chinese companies have warehouses in the States which makes returns cost acceptable. One crooked way from that company to say that "they accept returns". Btw the dress I bought was shown as matte, cotton like. I received a cheap looking, shiny item, nothing like their website shows. They CROP pictures of real models taken from legitimate businesses then make knock off that had nothing to do with your order. They make money on people not bothering returning the product since the return is not pre paid and by counting on those who do not fight the charges (i did)
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Ordered size UK 14, which is equivalent US size 10.The company denied this as they had sent extra large after 6 weeks delay. Returned goods to China about 2 months ago. No refund. We require a refund by return.
Sorry for the inconvenience.It will take some time for the shipment of the return package. You can check it with your carrier. We will process your return for you after receiving your return package.
Sizes of different items differ. There is the corresponding detailed measurements for the specific size after you click S, M, L, XL…… (0, 2, 4, 6, 8, 10, 12). You can compare them with your measurements.
This boutique has incredible service and lots of amazing clothing designs to choose from. The shipment was fast arrived in perfect condition. Affordable clothes too that are of great quality with many options and colors available.
This online clothing store is MY favorite. The wide range of clothes keeps me shopping for hours. I love that they also ship almost immediately after payment, which makes receiving my clothes from there so much better. With so many different styles, it's easy to express exactly how you feel about them ;)
Received my light weight cardigan after waiting weeks, but my 2 pair of pants were out of stock, very disappointing I have been refunded so that's a plus. Not sure if I'll order again even though they offer nice items, it just takes too long to receive and then to be disappointed again. I need to think on this.
The wide range of clothes keeps me shopping for hours. I love that they also ship almost immediately after payment, which makes receiving my clothes from there so much better. With so many different styles, it's easy to express exactly how you feel about them ;)
Good prices but did not realize these products were being shipped from UK so it took longer than I had expected. Two of the five did not fit even though all medium sizes... one too large, other too small. Also expected more cotton vs. mostly polyester material.
Good prices and quick. Hoping quality is good. Can't wait!
Shipping a little high
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Sorry to hear that.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.