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How would you rate Justfly.com?
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Massachusetts
1 review
0 helpful votes
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Highly recommand
May 15, 2017

The agent's service was efficient and awesome. Also like the interface very much. I highly recommend it!

Date of experience: May 15, 2017
New York
1 review
5 helpful votes
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Dissatisfied
October 25, 2017

Customer service is nonexistent. No one could answer my questions or direct me to anyone that could.

Date of experience: October 25, 2017
Sarah C. Justfly.com Rep
over a year old

Hi Cherie,

Thank you for taking the time in reviewing our services. As per checking your reservation, we do see you called in to get information concerning changing your ticket. Unfortunately, the fare rules of your ticket do state that no changes or cancellations can be made,.

We do apologize for any inconvenience.

Kind wishes,
JustFly Team

Canada
1 review
0 helpful votes
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Great Site!
December 28, 2019

Great prices. Best I found on the booking sites. I especially appreciate that Justfly is with Rakuten!

Date of experience: December 28, 2019
California
1 review
0 helpful votes
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Moms 80th
November 5, 2017

Flights were on time. Reservation was easy to make.
People were helpful. I would use Justfly.com again.

Date of experience: November 5, 2017
Texas
1 review
0 helpful votes
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Away with Justfly
June 3, 2017

Very pleasant. Accustomed to spending hours looking for a flight so appreciate my experience with this flight!

Date of experience: June 3, 2017
Florida
2 reviews
0 helpful votes
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Simple and quick
June 12, 2017

No problems, easy to use, quick confirmation. Price was as stated with no additional fees being added.

Date of experience: June 12, 2017
New Mexico
1 review
0 helpful votes
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Good experience
June 9, 2017

Good overall satisfaction throughout the ticket and purchasing experience. The confirmation e-mail came in a timely manner,

Date of experience: June 9, 2017
Louisiana
1 review
0 helpful votes
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Easy to use
July 3, 2017

Looked around for a while searching multiple sites for flights, found the best price and flight here

Date of experience: July 3, 2017
New Zealand
1 review
0 helpful votes
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Excellent price and value for money
June 27, 2017

Excellent online service and great value for money, will recommend your services to family, friends and acquaintances.

Date of experience: June 27, 2017
New York
1 review
0 helpful votes
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Excellent service
July 5, 2017

Beautiful service is very satisfied. And recommend for everyone. I travel for many days in the year.

Date of experience: July 4, 2017
Florida
1 review
0 helpful votes
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Exelent
July 5, 2017

Fast and easy way to fine air fare tickets and convenience prices
Availability always when ever requested

Date of experience: July 4, 2017
Connecticut
1 review
0 helpful votes
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I never had problems
December 1, 2018

Really good price, I never had problems. I bought 5 times already, both international and national flights

Date of experience: December 1, 2018
Massachusetts
1 review
0 helpful votes
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Flying made easy
July 10, 2017

Compared to other. Com flight competitors Justfly seems to always have the best flying rates and times.

Date of experience: July 10, 2017
Washington
1 review
0 helpful votes
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Very good deals!
August 12, 2017

Justfly provided me with the cheapest option available on the flights I was looking for. Highly recommended

Date of experience: July 11, 2017
Nevada
1 review
0 helpful votes
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JustFly Is Amazing
May 14, 2020

Every time I Buy a Ticket it's a Very Comfortable price. I never have Any problem with my tickets or the website. It's Extremely Amazing and I'm Going to Continue To Refer You Guys.

Date of experience: May 14, 2020
Texas
1 review
0 helpful votes
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Excellent
May 22, 2017

This is my first to use Justfly to book a flight and it seems as good as other travel website except even lower price.

Date of experience: May 22, 2017
California
1 review
0 helpful votes
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Stop sending me spam
May 20, 2017

I clicked do not send me promotions when i provided my email and i still got 5 ads in a row. This is unacceptable.

Date of experience: May 20, 2017
Sarah C. Justfly.com Rep
over a year old

Hi Harrison,

Thank you for taking the time to review our services. We've gone ahead and ensured that you've been unsubscribed from our mailing list.

We apologize for any inconvenience this may have caused.

Kind wishes,
JustFly Team

Michigan
1 review
0 helpful votes
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Easy
May 17, 2017

Process to find the best pricing was a bit overwhelming... but once I did things went really smooth. Easy - straight forward process to follow.

Date of experience: May 17, 2017
Florida
1 review
0 helpful votes
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The sky's my Second Home.
October 29, 2019

I always find great deals on all my flights, no matter how short the notice. I get where I have to go with justFly

Date of experience: October 29, 2019
Texas
1 review
0 helpful votes
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Fast and easy to book... they alerted me everyday on prices so that I was able to get the best price on my flight.

Date of experience: July 10, 2017

Overview

Justfly.com has a rating of 2.7 stars from 6,162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.

service
739
value
698
shipping
310
returns
508
quality
608
+310