JustFly makes planning trips so easy and convenient. Each page is a breeze to go through all the way to the final flight confirmation.
The agent did not speak English clearly at all. I spent an hour on the phone having her repeat herself. The experience was horrible.
I was very happy to see flexible hours available so I could connect with an international flight without spending interminable hours in the airport.
I was able to pick my flight withe ease, I will be using them again! And the price was just right (easy as pie)...
Very easy to book, and great deals!
I recommend using this because it kept me alert about deals, and the website is nicely organized.
Justfly had the best prices on the flights I was looking for, their site is fairly easy to navigate, and overall experience was positive.
With my busy schedule just fly is one of the best sites that my daughter used to book my flight and her's as well.
Everything was perfect. I had not mix ups when I arrived at the airport(s). I will definitely use JustFly on my next booking experience.
Cheap flights leaving from Newark, different options to choose from. Easy to use, the only bad thing does not show baggage policy before purchase
I found the site had great options to find my lowest fare. I searched several sites and this was by far the best price.
Wanted a cheap and quick trip to cyprus and this side with the alerts that it has when i price falls made it happen.
I was able to find flight at reasonable price considering it was short notice. Overall I had a great experience and would book again.
Thanks for the amazing prices, and great customer service. I will be definitely using your service to find flights again in the near future.
I have been using just fly for a while now and never experienced any problems. Thanks for always making my experience a great one.
The website was easy to navigate, and it gave great prices to flights. Also, I received my email confirmation with my e-ticket almost immediately.
Good choices for our flight, but after choosing the flight there was an unexpected additional fee. This should be made clear at the outset
Really loved using JustFly to arrange a trip for my company. Booking was faster and easier than expected and savings were a real help.
Never experienced online booking as smooth as this before. All other websites required too much details while JustFly simply shows you what you need.
Always a pleasant time searching and planning our trips on JustFly. Very fast website and search engine gets what we want in no time.
Found a well timed flight and it was a fair price, would like a few waived fees tho for all i use just fly.
Answer: This is a FRAUDULENT Company with the worse customer service you will find. STAY AWAY
Answer: They are not reliable at all. Take your business somewhere else.
Answer: I would not trust them again. Once was enough. RUN away!
Answer: Forget about the refund. They will have an excuse like mine. I bought the insurance, but apparently there are two insurances you can buy for one ticket. Who ever heard of that?
Answer: Hi Ed, We're so sorry to hear that you've difficulties with a reservation. Could you please send us your 9-digit booking reference number by private message, and tell us a bit more about the issue? We'll reach out to you to help resolve the matter. Kind wishes, JustFly Team
Answer: It doesn't matter. They will do NOTHING. Turn it in to the BBB and also the Consumer Protection Agency and call your credit card company to dispute the charges. They are FRAUD
Answer: A class action law suit is very necessary! Read over 5,000 people paint $200.00 to cancel and never recieved a refund, I personally lost over 2k
Answer: Hi Ruth, In some cases, airlines can make changes to your reservation. If the changes don't work for you, we'll try our best to accommodate you. Please email us at social@justfly.com if you need assistance with your booking. Kind wishes, JustFly Team
Answer: My recommendation would be not to book through JustFly. They are the worst.
Justfly.com has a rating of 2.7 stars from 6,162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.
Hi Carolyn,
Thanks you for sharing your feedback with us. Customer care is our biggest priority, and we work hard to ensure that each member of our team is capable of assisting travelers with any issue they may be having. We are always looking to improve our service, and we are happy to provide additional training when needed.
Kind wishes,
JustFly Team