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Arizona
1 review
0 helpful votes
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Amazing experience
July 14, 2017

JustFly makes planning trips so easy and convenient. Each page is a breeze to go through all the way to the final flight confirmation.

Date of experience: July 14, 2017
Arizona
1 review
0 helpful votes
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Speak English that I can understand
July 13, 2017

The agent did not speak English clearly at all. I spent an hour on the phone having her repeat herself. The experience was horrible.

Date of experience: July 13, 2017
Sarah C. Justfly.com Rep
over a year old

Hi Carolyn,

Thanks you for sharing your feedback with us. Customer care is our biggest priority, and we work hard to ensure that each member of our team is capable of assisting travelers with any issue they may be having. We are always looking to improve our service, and we are happy to provide additional training when needed.

Kind wishes,
JustFly Team

BO
1 review
0 helpful votes
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Flexible Options
July 7, 2017

I was very happy to see flexible hours available so I could connect with an international flight without spending interminable hours in the airport.

Date of experience: July 7, 2017
Ohio
1 review
0 helpful votes
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Easy as Pie
July 18, 2017

I was able to pick my flight withe ease, I will be using them again! And the price was just right (easy as pie)...

Date of experience: July 18, 2017
New Jersey
1 review
0 helpful votes
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Mrs. Morgan
December 10, 2019

Very easy to book, and great deals!
I recommend using this because it kept me alert about deals, and the website is nicely organized.

Date of experience: December 10, 2019
New Jersey
1 review
0 helpful votes
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Very good experience
December 8, 2019

Justfly had the best prices on the flights I was looking for, their site is fairly easy to navigate, and overall experience was positive.

Date of experience: December 8, 2019
New York
1 review
0 helpful votes
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Good service
March 4, 2020

With my busy schedule just fly is one of the best sites that my daughter used to book my flight and her's as well.

Date of experience: March 4, 2020
South Carolina
1 review
0 helpful votes
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First Time Customer
August 10, 2017

Everything was perfect. I had not mix ups when I arrived at the airport(s). I will definitely use JustFly on my next booking experience.

Date of experience: August 10, 2017
New Jersey
1 review
0 helpful votes
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Easy, good prices
August 1, 2017

Cheap flights leaving from Newark, different options to choose from. Easy to use, the only bad thing does not show baggage policy before purchase

Date of experience: August 1, 2017
Ohio
1 review
0 helpful votes
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Lowest fare and great options
December 9, 2019

I found the site had great options to find my lowest fare. I searched several sites and this was by far the best price.

Date of experience: December 9, 2019
New York
1 review
0 helpful votes
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Fantastic
April 1, 2018

Wanted a cheap and quick trip to cyprus and this side with the alerts that it has when i price falls made it happen.

Date of experience: April 1, 2018
Illinois
1 review
0 helpful votes
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This was a great experience
November 12, 2019

I was able to find flight at reasonable price considering it was short notice. Overall I had a great experience and would book again.

Date of experience: November 12, 2019
New Jersey
2 reviews
0 helpful votes
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Great service
May 15, 2017

Thanks for the amazing prices, and great customer service. I will be definitely using your service to find flights again in the near future.

Date of experience: May 15, 2017
Virginia
1 review
0 helpful votes
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Always satisfied
March 7, 2020

I have been using just fly for a while now and never experienced any problems. Thanks for always making my experience a great one.

Date of experience: March 7, 2020
Virginia
1 review
0 helpful votes
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Easy
August 23, 2017

The website was easy to navigate, and it gave great prices to flights. Also, I received my email confirmation with my e-ticket almost immediately.

Date of experience: July 22, 2017
California
1 review
0 helpful votes
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Good prices, but surprise
June 5, 2017

Good choices for our flight, but after choosing the flight there was an unexpected additional fee. This should be made clear at the outset

Date of experience: June 3, 2017
France
1 review
0 helpful votes
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Nice site
January 18, 2021

Really loved using JustFly to arrange a trip for my company. Booking was faster and easier than expected and savings were a real help.

Date of experience: April 21, 2017
GB
1 review
0 helpful votes
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Really smooth process
March 17, 2016

Never experienced online booking as smooth as this before. All other websites required too much details while JustFly simply shows you what you need.

Date of experience: March 17, 2016
Illinois
1 review
0 helpful votes
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Fast Searching
January 18, 2021

Always a pleasant time searching and planning our trips on JustFly. Very fast website and search engine gets what we want in no time.

Date of experience: January 31, 2017
Illinois
1 review
0 helpful votes
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Easy and convenient
June 1, 2017

Found a well timed flight and it was a fair price, would like a few waived fees tho for all i use just fly.

Date of experience: June 1, 2017

Overview

Justfly.com has a rating of 2.7 stars from 6,162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.

service
739
value
698
shipping
310
returns
508
quality
608
+310