Warning this is a group of scammers. They changed out booking, blamed us and cost us over $500.00 they will scam you too.
They give me good deal for the family So I can travel and enjoy being with them and getting to know the world
Flight prices on your site for the most part were below other sites to purchase flights. Would I use your site again... yes
This website is easy to use and we were able to get a great non-stop round trip flight for a very reasonable price.
Justfly is awful! They change your date! Before confirming check and make sure the correct date is on there. Will never use again!
The layout of the site is very user friendly! I also like the ability to modify/cancel within 24 hours - that's a nice option.
Had an issue with selecting the wrong date to fly, and their customer service team quickly resolved and fixed the problem. Great company!
Thank ou for a wonderful experience with the ease of biking a flight. When I needed a get away, you where my accomplice.
The dont allow cancellation. You end paying money to them if you are planning to cancel your ticket. Mock of a travel agency.
My first time booking here and had a great experience so far. Very Satisfied. Thank you
Found great prices on last minute booking
They do not show the true information about tickets. I found a cheaper one on another website. I won't search on it anymore.
Very easy to navigate. I have been using justfly for years now and I have never had any issues with getting a ticket
I like justfly because of the following reasons:
1. Booking is fast
2. The agents are very warm
3. Flight tickets are cheap
This site was fast and easy for booking. It also gave additional details on baggage cost and weight. Very reasonable prices for flights.
No hassle, super direct and easy booking. I liked it as sometimes it gets too complicated and that's not the experience customer seeks.
They are real scammer! They took out extra money from my account without my consent. Never had that kind of problem with kayak
As usually when I searched in your website, I found what I was looking for: good prices and different options.
It's very helpful!
Had a pleasant experience booking for the first time with JustFly. I love how their rates are the lowest ones I found online.
First time user of this site, found it to be very easy to navigate and found a great price. Will definitely use again.
Answer: This is a FRAUDULENT Company with the worse customer service you will find. STAY AWAY
Answer: They are not reliable at all. Take your business somewhere else.
Answer: I would not trust them again. Once was enough. RUN away!
Answer: Forget about the refund. They will have an excuse like mine. I bought the insurance, but apparently there are two insurances you can buy for one ticket. Who ever heard of that?
Answer: Hi Ed, We're so sorry to hear that you've difficulties with a reservation. Could you please send us your 9-digit booking reference number by private message, and tell us a bit more about the issue? We'll reach out to you to help resolve the matter. Kind wishes, JustFly Team
Answer: It doesn't matter. They will do NOTHING. Turn it in to the BBB and also the Consumer Protection Agency and call your credit card company to dispute the charges. They are FRAUD
Answer: A class action law suit is very necessary! Read over 5,000 people paint $200.00 to cancel and never recieved a refund, I personally lost over 2k
Answer: Hi Ruth, In some cases, airlines can make changes to your reservation. If the changes don't work for you, we'll try our best to accommodate you. Please email us at social@justfly.com if you need assistance with your booking. Kind wishes, JustFly Team
Answer: My recommendation would be not to book through JustFly. They are the worst.
Justfly.com has a rating of 2.7 stars from 6,162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.
Good day,
Thank you for your message and your feedback.
Please note that even though the ticket was purchased through an agency, standard airline fare rules apply. As mentioned, your ticket is non-refundable and non-transferable and there are modification fees to make any changes including refunds associated to the booking. These terms must be agreed upon by our customers in order to complete the reservation.
We apologize for any inconvenience you experienced in your travel plans!
Kind Regards,
JustFly Team