My experience with Justfly was a good one I always get a good price and the customer services spend time listening to client.
Bad customer service i a not happy to work with this company i has emergency health i can't use my ticket nobody care
United basic economy fare imposed a ridiculous carry on restriction. Caught me by surprise. Stuck with the ticket! Never again on United Airlines.
I have yet to fly but the booking was easy. I also received the e- ticket and seat assignments
My information is correct
I prefer Justfly because it's cheaper and more flexible than the other sites out there! I haven't yet been disappointed with its services.
Very pleased with my last two experiences with justfly.com. Will use again and have been telling all my friends about it. Thank you...
My experience with JustFly is all positive. I booked my last 5 flights with this website as it was so easy to use
Easy navigation and menus. The site loaded fast and had a great user interface. I recommend it to all my friends and family.
Easy enough for a person who does not have enough computer knowledge. It was very easy to walk through even on smart phone
I love u guys. The deals are amazing. I have been using justfly.com for the past 3 years and won't go anywhere else
I bought a couple of tickets and the experience was nice and clean, very fast and everything went as it should. Good job!
Super easy to navigate website! Flight is in a few weeks and I needed to find something quick. JustFly came to the rescue!
Very convenient, satisfied and fast i love the doing thing like hassle free booking and its really help special for very busy individuals.
I always rely on justfly portal for my immediate bookings. I am always surprised by the price they offer vs other major companies
This site was extremely easy to use and gave me the best price I could find. Will definitely be using this site again.
From my very first call until my travel plans were completed i expetienced coureous, trratment from very efficent staff. I recommend Just fly and would use it again.
Charge 30 to select one seat... expected free. If not free, should make it some BOLD and CLEAR text.
Hi there,
Thank you for taking the time to review our services. Seat selection is an optional service and travelers are free to skip this step if desired. When selecting your seats, the price is indicated right below the interactive seat map.
Kind wishes,
JustFly team
I booked a flight five months in advance for a wedding. Justfly never gave my contact information to Sun Country within those five months. Three months later, I get a random email with NO BODY CONTENT that just says "information regarding your flight." It had been months since I booked that flight, only remembering my airline was Sun Country, and since there was ZERO information about which flight this was actually regarding, I considered this trash mail and a scam. Turns out my flight was changed with four hours difference - Sun Country was never able to get a hold of me because they didn't have our contact information, and then THEY were upset at JustFly.
We had to be on the phone for 2 hours defending ourselves to get a refund from JustFly. Since then, I've had to follow up three times (tomorrow will be the fourth) to keep them accountable to give me my refund they promised. This has cost me another two hours of my time, tomorrow will definitely make it 2.5 if not more.
DO NOT BOOK THROUGH JUSTFLY. Their communication is terrible, they hope that customers will not fight for their right to receive a refund, and if they do, they will continue to make you spend your time to make them follow through. Purchase your tickets through them at your own risk!
Hi JB,
Thank you for taking the time to review our services. We have successfully located your booking and a member of our Escalations Team will be contacting you regarding this issue.
Kind wishes,
JustFly Team
I had a very good experience with the service JustFly provided on my trip to Nicaragua. Certainly i will come back when in need of a trip. Thanks
Online experience was great another company was not so great. It all went just fine found a good flight and an airline I like no this Sprint airline
Overview
Justfly.com has a rating of 2.7 stars from 6,162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
JustFly Team