They're actually better than booking directly. We always got a cheaper price. All you have to do is do some work and it'll do the rest for you.
GOT EVERYTHING ANSWERED I ASKED. THE CUSTOMER SERVICE REP WAS VERY FRIENDLY AND KNOWLEDGEABLE ABOUT THE FLIGHTS I NEEDED. I WOULD RECOMMEND THIS WEBSITE TO ALL MY FAMILY.
They explain on the counter because you buy the ticket travel for a chip money! We have to paid for every travel suite case wish is not fear
I bought a flight that turned out to be in the wrong date and could not cancel it or make any changes because I bought it through justfly.
5 stars for the service you provided to me. I told people about your services and l will book my flight with you again for my next trip.
It was great that I could pick my seats and they have competitive prices! The website is easy to use all the way through to making the payment.
Great experience and a website I would definitely use again. I was looking to fly to Hawaii and this site had some of the lowest rates I've seen.
I'm going to make sure that all my customers know how a fault this agency is. I am so disappointed that I'm not even want to travel anymore
JustFly is the BEST app I have found. Prices are great. They beat the competition by far. I have recommended this to all of my family and friends.
It was very easy to book a flight through justfly. This is the second time I have used your site. Very easy and a lot of information available.
I booked three times already from JustFly.com and so far I have great experience with them. I recommend to use this webpage for booking a tickets
Got it done! It gets easier every time I use just fly. It has become a part of my flying routine to go see the grandkids.
Why is this site not very popular? I was lucky to see this on Google one time and I couldn't have been happier with my flights
Justfly is very easy to use and very convienent. The prices are great. I do wish that there could be more variation in the times offered.
This websute is great fir first time flyers. The prompts are easy to follow and well laid out. Overall a great site to use for booking
I completely paid for four tickets to go from USA to Brazil that cost me U$3,000.00 and they never send me any confirmation email! After days trying to speak to someone from the customer center, I was finally able to get a hold over the phone. I've spoken to several different people, they ALL gave me different information, and all they try they entire time is to get more money from you. One of them said I could get my reimbursement but that would take them 8 months, the other person said there was no reimbursement at all, I could either cancel without getting anything in return or pay they more money to travel on a different day. Even though the company was who got the flight canceled, I wanted the flight booked just the way I purchased it. At the end they pretty much forced me to pay extra U$500.00 or I would lose the entire amount previously paid. But they only told me over the phone details of the trip, never send me an email specifying the stops or anything. The lady who claimed over the phone to be the supervisor, was extremely rude, I've spent many hours over the phone with this company who clearly is very unprofessional and have no clue about what they are doing, because they all told me different things every time I would call them and more than 6 different agents hanged up in me. Be careful, do not buy anything from this company, they sell tickets that they do not actually have it. They even told me that the airline company I was supposed to flight from did not have a phone number I could call, which is a total lie since I've spoken to them just today, and when I called them they said only the domestics flight were showing on the system, not the international ones. So that means the tickets were never processed and that explains why they never sent us a confirmation email. Be away from this company!
Fast service and upto date information. Telling that progressing and confirmation of ticket in e mail.
Overview
Justfly.com has a rating of 2.7 stars from 6,162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Araceli,
Thank you for taking the time in reviewing our services. Unfortunately, when it comes to baggage allowance and fees, this is all up to the airline discretion. Each airline has their own policies when it comes to baggage allowance and it is completely out of our control as a travel agency.
Kind wishes,
JustFly Team