JustFly was a blessing in finding tickets from Tampa Fl. To Liberia CR at a reasonable rate with good flight times according to our needs. The ease in making our reservations and printing our electronic tickets will insure our using this site again, thank you
Awesome experience. Amazing price deals. I am very happy I found that deal on JustFly.com. It's very easy and smooth to find a ticket and booking. I would recommend to anyone who like traveling. Thank you so much.
My name was backwards on my ticket, so I called just fly.com, the customer service representative told me that I would have to buy a new ticket because it was a name change... Had to call the airline my self at no charge... Justfly reps are f... d up! Not cool
Their search engine sucks. They made reservation only half way through and when we called sorry system took nearby airport. How will the nearby airport is 700 miles and they were not able to help cancel flight and not refunding the charges they took.I would give 0, there is no option
We will never use thus company again. We called them in order to buy 2 flight tickets to our honeymoon. The gentlemen over the phone advised that it's includes 2 check in baggage per person, after we paid we checked our flight tickets which it shows only one, when we try to recall the "supervisor" hung up the phone to me when I asked her to listen to the records again and give us what we have promised.
Don't use them!
I tried checking different websites for cheap flight to Toronto and Justfly has the cheapest offer and the flight time is very satisfactory compared to other sites that there are several hours of stopover.
I like it by my tickets in justly is always on time good price and never have any problems.
Love the coffe and everybody who work at the plaint always nice always smiling the make make day every week when I go to north Caroline
Good experience w online purchase. Drawback was when I called to ask about seat preferences. Long wait time. Representative had heavy foreign accent, hard. To understand. She didn't have access to seat information so had to call the airline directly before completing the ticket purchase.
I've been traveling to Norfolk to visit my Sailor daughter and her family the last three years. I always worry about the price increases. I was thrilled when I made my reservations. I saved over $100.00 by using your site.
You are on my radar for any future traveling. Thank you
Only thing Id complain about is that when I tried to go online and review my purchase and trip, it was difficult. The only way I could view my trip was if I went back into my email. Perhaps providing more specific directions for creating an online account would be helpful.
Answer: This is a FRAUDULENT Company with the worse customer service you will find. STAY AWAY
Answer: They are not reliable at all. Take your business somewhere else.
Answer: I would not trust them again. Once was enough. RUN away!
Answer: Forget about the refund. They will have an excuse like mine. I bought the insurance, but apparently there are two insurances you can buy for one ticket. Who ever heard of that?
Answer: Hi Ed, We're so sorry to hear that you've difficulties with a reservation. Could you please send us your 9-digit booking reference number by private message, and tell us a bit more about the issue? We'll reach out to you to help resolve the matter. Kind wishes, JustFly Team
Answer: It doesn't matter. They will do NOTHING. Turn it in to the BBB and also the Consumer Protection Agency and call your credit card company to dispute the charges. They are FRAUD
Answer: A class action law suit is very necessary! Read over 5,000 people paint $200.00 to cancel and never recieved a refund, I personally lost over 2k
Answer: Hi Ruth, In some cases, airlines can make changes to your reservation. If the changes don't work for you, we'll try our best to accommodate you. Please email us at social@justfly.com if you need assistance with your booking. Kind wishes, JustFly Team
Answer: My recommendation would be not to book through JustFly. They are the worst.
Justfly.com has a rating of 2.7 stars from 5,978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 174th among Discount Travel sites.