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New York
1 review
0 helpful votes
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Costa Rican Getaway
July 25, 2017

JustFly was a blessing in finding tickets from Tampa Fl. To Liberia CR at a reasonable rate with good flight times according to our needs. The ease in making our reservations and printing our electronic tickets will insure our using this site again, thank you

Date of experience: July 25, 2017
New York
1 review
0 helpful votes
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Thank you
November 1, 2019

Awesome experience. Amazing price deals. I am very happy I found that deal on JustFly.com. It's very easy and smooth to find a ticket and booking. I would recommend to anyone who like traveling. Thank you so much.

Date of experience: November 1, 2019
New Jersey
1 review
5 helpful votes
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Bad customer service
January 9, 2017

My name was backwards on my ticket, so I called just fly.com, the customer service representative told me that I would have to buy a new ticket because it was a name change... Had to call the airline my self at no charge... Justfly reps are f... d up! Not cool

Date of experience: January 9, 2017
Texas
1 review
0 helpful votes
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Their search engine sucks. They made reservation only half way through and when we called sorry system took nearby airport. How will the nearby airport is 700 miles and they were not able to help cancel flight and not refunding the charges they took.I would give 0, there is no option

Date of experience: January 21, 2023
Florida
1 review
2 helpful votes
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We will never use thus company again. We called them in order to buy 2 flight tickets to our honeymoon. The gentlemen over the phone advised that it's includes 2 check in baggage per person, after we paid we checked our flight tickets which it shows only one, when we try to recall the "supervisor" hung up the phone to me when I asked her to listen to the records again and give us what we have promised.

Don't use them!

Date of experience: March 16, 2019
California
1 review
0 helpful votes
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Toronto flight purchase
December 26, 2019

I tried checking different websites for cheap flight to Toronto and Justfly has the cheapest offer and the flight time is very satisfactory compared to other sites that there are several hours of stopover.

Date of experience: December 26, 2019
New York
1 review
0 helpful votes
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Excellent
November 12, 2019

I like it by my tickets in justly is always on time good price and never have any problems.
Love the coffe and everybody who work at the plaint always nice always smiling the make make day every week when I go to north Caroline

Date of experience: November 12, 2019
North Carolina
1 review
0 helpful votes
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Great prices
July 6, 2017

Good experience w online purchase. Drawback was when I called to ask about seat preferences. Long wait time. Representative had heavy foreign accent, hard. To understand. She didn't have access to seat information so had to call the airline directly before completing the ticket purchase.

Date of experience: June 4, 2017
Colorado
1 review
0 helpful votes
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Great Prices
May 29, 2017

I've been traveling to Norfolk to visit my Sailor daughter and her family the last three years. I always worry about the price increases. I was thrilled when I made my reservations. I saved over $100.00 by using your site.
You are on my radar for any future traveling. Thank you

Date of experience: May 29, 2017
New York
1 review
0 helpful votes
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Cheap flight, made me buy the ticket!
December 3, 2017

Only thing Id complain about is that when I tried to go online and review my purchase and trip, it was difficult. The only way I could view my trip was if I went back into my email. Perhaps providing more specific directions for creating an online account would be helpful.

Date of experience: December 1, 2017

Overview

Justfly.com has a rating of 2.7 stars from 5,978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 174th among Discount Travel sites.

service
739
value
698
shipping
310
returns
508
quality
608
+310