Kia Motors Finance

We've had starter issues previously before and then it magically started up again RIGHT AFTER they took almost 3 hrs. Doin oil change and full service "works" aka screwing up the car so you go running back to them when they know your warranty ran out! I really wish we woulda just went somewhere else. I even told him we should not go to Kia. Very scam people and company. How do we get the car serviced and THEN start having issues with the car not starting.

SO MANY RECALLS. I think it's not out of ignorance but they just play dumb to scam money out of people that have to pay them. So they charged almost $80 to have someone come here to jump start the car. Then we had to go ahead and buy another battery and god knows what other service charges from the guy who came to the house to fix the issue. Do NOT buy sh! T from Kia if you are thinking about it. I found online forums of many people complaining about the same thing and not just for the optima model but many Kia cars! All these recalls and breaking things in the car after they know your warranty is up then there's an issue of car not starting AFTER the fishy service that took almost 3 hrs that was never an issue before!

For them to $#*! up the car... I just hate them. NEVER NEVER NEVER again. Waste of time with lease then eventually buying. We got stuck with this worst car and scam Kia for several yrs going now! All of this when I have an interview today! Kia I hope you just go out of business you make me sick! Btw tons of people in the forums that had issues with Kia cars not starting and after their scam service were able to start the car in a crazy ghetto way. They must have read those forums to override that with their updated "service" because the tricks did not work for us.

I read about people going there several times and they kept not fixing the issues. Alls they do is break the cars and make them all not work if it's out of pocket for you! I found out this is a normal thing with them and screwed over MANY people. Altogether pretty much $500 down the drain for them breaking the car themselves. The guy had him purchase the wrong battery at first. So now we have to wait in HOPES this eventually get's refunded on our credit card. We are going to have to wait a while in hopes of the 1st battery charge being refunded, if not we have another issue to deal with! It's a good thing we live right by Auto Zone because the worker put the new correct battery in for free. But as you can see this is how Kia makes their $ w/ the break the car "works". Bye Kia!

My folks leased a vehicle last year from KIA Florida and since mom can no longer drive and dad is no longer with us, we need to come up with a solution as to what to do with the car. We explored transferring the lease but was told we are not allowed. Even though the contract makes mention of a lease transfer with "permission from KIA". {Section 21E}

My 89-year-old father recently passed away and my 85-year-old mother is no longer able to drive. Dad suffered terribly being isolated at a nursing home since March and was overcome with Covid as well. These are hard times for many of our seniors and that is why I am posting this as I am sure there must be other seniors in the same unfortunate situation my mother is in.

And so, we just wanted to continue making the payments with my mother on the lease and have my sister use the vehicle. We live in South Carolina and my sister lives in New York. As such we need to register and insure the vehicle under my sister and was informed, we cannot do that either. The only way we could accomplish this goal is to pay off the lease and buy the car outright. We are not trying to get out of the lease or to be released from our financial responsibility and yet they offer no options to accomplish this. On more than one occasion their customer care and finance team suggested we take out a loan to pay off a lease two years early and pay the residual as well, but I don't think that is a viable option for seniors that are just trying to get by. Do you?

What are seniors supposed to do? I can't stop wondering about the thousands of seniors that do not have an advocate to explain their needs or the resources to pay off the lease as they have told us to. They are forced to keep paying on the lease and insuring the car even though they can't drive and many cases can't afford to! The world just continues to take advantage of them. I find this incredibly sad, don't you?

Right now, with all the chaos and confusion the world is living with many companies are rising to the occasion by making exceptions and or finding new solutions to help but NOT KIA / Hyundai. How could anyone do business with a company that is so heartless?

With hope for our seniors,

J

PS: We have tried doing a state to state registration transfer leaving it all in moms name, but mom is required to be there in person and have a NY Driver's license. Neither of which is possible as mom is not capable of travel and no longer drives.