LabCorp

I went to Labcorp in Wheat Ridge, CO today and the waiting room was packed, come to find out there was only 1 person working! His name is Rancis, he was awesome, he was patient, just kept plodding along, i ended up waiting for 2 hours before i got my blood drawn as he could only take 3 people back at a time. He stated he had went up the chain of command trying to get someone to answer their phone to come & help him or to send some help, NOBODY would answer his phone call. This guy is a keeper.

I tried to get a basic blood test done at Labcorp twice, they are 0 for 2. The first one didn't have the test I needed in stock, waste of the morning fasting. Then I tried another location. This one was jam packed with probably 20 people waiting in a tiny room. The check in kiosks weren't working so I tried to check in at the front desk. After waiting for 30 min I told the lady the machine wasn't working, she shrugged and said she can't help unless I check in first. I left, will never go back there.

I had a good experience at LabCorp in Worcester. My form for my test was screwed up; the technician told me to call my future employer and have them fix it in the computer so I wouldn't have to come back. She was helpful and professional.

Went in to have a Urinate test done and the woman that was doing the test said that you have a blood test that needed to be done. I knew nothing about that and that my dr did ask for one but that was scheduled for a different day and week. They did it anyway. They also forgot to tell me that I was supposed to be fasting for that. I asked the woman what the blood test was for and she said I don't know come on now you don't know and you work in a lab? She was also sick when she was working.

I spoke to lab core today about a bill that was wrongly sent to me, as my insurance company states they paid the bill. I spoke to a woman named Brenda in billing who was absolutely rude to me. I had just informed her that I got off the phone with insurance who said I shouldn't be billed. Yet, this woman is adamant that the bill hasn't been paid. She spoke to me with a tone, and I could tell she didn't want to give her name when I asked for it. Labcore needs to hire more customer service friendly people, because I was nothing but kind to her.

A family member went to Labcorp for specific blood tests. Labcorp Drew blood then later called and said they didn't have the correct tube. So back he went,, TWO MORE TIMES! Each time they said they could conduct all the tests only to tell him later they didn't have the correct tubes. He literally read off all the tests and asked them if they could do them and they assured him they could. They are truly incompetent and have the worst patient service ever. The employees just don't seem to care. Side note,, this has extended the timeline to him receiving treatment and has likely jeopardized his health further. Absolutely terrible.

An accidental billing led to personal attempts on my part to rectify an OVER DUE BILL sent to me by them. Repeated phone calls were made and all proved futile as they excel in passing the buck. In a nutshell they denied every attempt by my doctor's office to find a compromise and/or resolution, denied every call from my doc's to them implying they never spoke to one another. My MD's office saved every FAX sent to them and they denied having received any FAX. That all said, YOU can draw your own conclusion. I would have added a photo but case is still in appeal

Had a Covid test at Walgreens who use Lab Corp. Results 4 days later. Had to quarentine while waiting, no way to get in touch with LabCorp, phone ( no ability to talk to anyone) and emails not returned.

Went to the Foley AL location at 1 pm, signs in and waited for one hour while the only person working the whole place, took care of 2 people! When my turn came, she notified me that I did not have an aptmnt so was to wait as a walk in! While I u detest and that, why could she not place a notice abt walks in and let the customer decide if they want to wait or not! I have end stage 4 ckd and very very ill! Frozen to death there waiting jut to be told that... ups, you a walk in and I am running behind as it is! Just very unprofessional and rude! Will NEVER walk in that location again! I had so many mistakes done there already with my lab work, and this just closed the deal for me! The lotion in Fairhope is amazing and I will drive the extra miles for it or will change and try Quest instead! Not to mention the nurse could not even recognize an order! She would tell me is not an order and I would tell her yes it is! And when she took the time to actually read it... it was! What a joke!

Labcorp is the absolute worst place to go for a (fasting) routine blood test. The so-called "medical professional" at the Barnegat location that tried to draw blood from me today tried 3 times, twice in the arm and once in my wrist, and could not get any results. She then told me to go to the Labcorp in Manahawkin and that she "would call her boss and let them know that they should draw the blood right away so I would not have to wait." This was particularly important since I had fasted for the blood test. When I arrived at the Labcorp in Manahawkin, a very rude, disrespectful, condescending receptionist told me no one had called about my draw blood problem, and that I should check-in and I would have to wait. The rest of my experience to get a routine blood test only got worse and by the time someone finally was available to draw blood so much time had passed since my original appointment time and I was weak from not eating. I will definitely NOT go back to LabCorp.

Got a bill for 245.00 from labcorp for thyroid test with no insurance. They gave me a discount which made it about 180.00. Seems great right? Had follow up bloodwork at sonora quest for exact same thing. My bill was 65.00 without insurance or a discount. Not 165.00 but 65.00. Labcorp said they could help reduce my bill if I had been affected by covid however no other illnesses qualified. I feel like this type billing should be fraudulent. I will tell my family, friends, co workers and anyone I meet to check out sonora quest. I'll never use labcorp again.

I asked Labcorp in writing four times why there was a charge for "Drawing fee" on a bloodwork invoice. The blood was drawn at the doctor's office, so why did Labcorp charge a drawing fee? Instead of answering my question they bombarded me with digressions about which tests were performed, how prices are set, cash discount, etc. Literally page after page of irrelevant text. I called the doctor's office and finally found out the phlebotomist there is a Labcorp employee. Why the f*&^@ couldn't one of those Labcorp customer service reps tell me this? Since Labcorp appears to be illiterate idiots I hope they performed the tests correctly, but what more can I do?

Had labs drawn 10/2020 made payment 12/2020 couldn't get lab draw that I needed 1/2021 because I still owed money. They wanted payment right then. I said I would pay the rest at end of month but received letter threatening collections. I understand wanting payment but I wasn't that late and I showed I was willing to pay by making a payment. In these covid times I say its pretty crappy. I will never knowingly use labcorp again. Quest is MUCH easier to work with.

Hi, I went to have blood drawn at the Princeton, NJ location. I had a Saturday 10 AM appointment. They took me right away but when I gave them my name they said I had to leave and couldn't get blood drawn because the order had a period after my middle initial ( like " Jane E. Doe"). If there is period after the middle name they can't proceed. They said that the doctor will have to fax in the order or I should being the order. I called the main customer service number and they said they will get back to me. This is all very unacceptable, I will go to a different lab and not deal with this.

This place is a JOKE! It doesn't matter that I had an appointment, I had to wait ½ hour. Why? Because the only phlobtomist working was stuck at the front desk doing walk-in registrations. The phlebotomist apologized to everybody waiting, telling everybody that Labcorp had fired all the registration staff a few months ago. The phlebotomist expressed concern that there is now only 1 person in the building in the early mornings and late afternoons and that was a real safety issue. Management told them never to tell the patients that they were in the building alone. They even suggested that we use Quest in the future! Such poor service, I'm writing a letter to the editor of the Laurel Leader. I wonder if the other location are just as bad.