LabCorp

They charged me for a blood draw I said i didn't want done. They even said they have proof of the phone call of me saying I didn't want it but proceeded anyways and charged me $150! This isn't ok!

Went to Labcorp for blood work. What an awful experience. I was with my daughter who was very nervous about the experience. I told her I would stay with her. First thing, I was told I could not go back with her. I told them I needed to stay with her. They did not answer but did not stop me. Then she had a water bottle because she had needed water for some time. They said we could not take water bottle into the room. We explained it was not a drug test. I set it outside the door and they said no. They wanted me to leave it unattended in the common area. Then she stuck my daughter twice which did not surprise me - I speculated that Shana would make the process as painful as possible as payback. Shana was rude and uncaring. Caused undue pain to my daughter. It has been an hour and her first arm used still stings and hurts badly. Getting blood taken does not hurt when done by a professional who is skilled. Shana is not skilled -- or she is and she did this on purpose. I will never again use Labcorp. We arrived to an empty waiting room - still waited 10 minutes to be greeted and another 10 minutes to be called back. The place was EMPTY! Never again.

I am SO angry and disappointed with LabCorp. I went last Wednesday to get a Corona Antibody test and have STILL not received my results a week later. Not only have they not sent over my results to my doctor, my results are not available on the portal online and when I call to have my results sent over they are extremely unhelpful. I just want to know if i am POSITIVE OR NEGATIVE for the antibody for the health and well being of my family and LabCorp is making it impossible to achieve this. My friend went to Medexpress and got his results the next day via email. I will NEVER use Labcorp again and will make sure none of my friends and family do. You would think they would want their patients informed about their health and hopefully not be SPREADING the virus, but it is impossible to know this when you cant get your results.

I would like to take a moment to acknowledge Chhaya Mehta for her compassion in drawing blood.
Thank you so much.my visit on 11/10/22 was awesome.
Vanessi Rivera

I went to Labcorp lab at 2705 East Lincoln Highway Coatesville Pa ******* this morning.
No hand sanitzing station in place
No Sanitizer on desk at check in area
No Spit guard between me and the worker while checking in
No sanitizing of the chairs used to draw blood in room
No had sanitizer in room for patients
Nurse didn't change his gloves in the room in front of me
I asked the nurse are you going to wipe down the chair, he said just sit down its ok. NO its not ok, I am not a sheep that will follow your direction.
I left the building and will not return... Bryan Seltzer

Rude; unprofessional and the two phlebotomists they have to draw your blood have no idea what they're doing. I will never go back. Front desk receptionist is the only constant there and she is very professional; sad she has to work with such bad coworkers.
NEVER AGAIN!
Going somewhere else for my bloodwork!
PHILLIPS HIGHWAY LOCATION
9143 Phillips highway suite 495
STAY AWAY!

I pre-scheduled my anti body test at Auburn, AL. Location. I had to take off work and drive 30 minutes one way to this location. I show up to get it done (mine was scheduled after my wife's) and they can't find my name in their system. I show the lab tech my confirmation email with name, etc that said that dated that time and all my info. If I go to LabCorps site it shows I'm in the system, Bu the tech could not find it on the computer she inputs the info in for the test in the room.
The solution by them was for ME to call their corporate office and straighten it out. Not them straighten their crap out but for me to do it. Mind you my wife just had hers and all was fine and we are in the same EXACT insurance policy.
So wife calls corporate since it's her insurance policy and all we get is an apology that the people they use for scheduling messed it up somehow.
I just wasted a 1 hour drive to and from plus the time to get to the room for the test and trying to find out why I'm in the system at Lab Corp but can't get a test done even though my wife did right before me.
Thank you for wasting my valuable time for nothing!

I had pre-op bloodwork on December 21 at the Lab Corp on Saint Georges Ave in Linden on December 21 and in January I received a letter from Lab Corp dated January 5 that I was in close contact with an employee who tested positive for Covid 19. What I don't understand is that LabCorp has my email which is how they let me know my test results are in and they also have my cell phone as they text me when it's my turn to come into the facility, so why in the world would they notify me by postal mail long after the quarantine period and certainly long after I would have infected others? If this is the way a healthcare provider is operating, I can't imagine how much worse other industries are behaving with their notifications. You really can't trust anyone, so make sure you protect yourself best you can.

Went to Mission Hills Labcorp today and they treat me so bad this black lady was mocking at me of what was right to ask, I did don't know what happen why they don't want to accept my insurance since I had been going there forever with the same insurance bad bad service I don't know why they keep people with very bad customer service if they can hire more people

Left at 11am to go do a simple urinalysis for nursing school. NEW HOURS handwritten on bldg. Go back at 1.30... Need a registration #, not just order # from CastleBranch. CastleBranch website stuck all day with glitches. Went to library for land computer. Same thing. FINALLY uploaded when I was verbally talking with Castlebranch on phone after 30min wait time. Then, went back to Labcorp a THIRD time and they wouldn't take me because I checked in at 3.30pm. Took pictures of everything and everyone involved. If I get kicked out of nursing school because of this, I will sue.

It was a great relief to get my lab results just a little over 24 hours after I submitted my sample at my local Walgreens in Albuqueruqe, NM! I was put in a real bind by another lab, Pathology Consultants of New Mexico (with whom I had made prior arrangements), who failed to be open on the day I was REQUIRED to submit my sample for Covid testing so I could have surgery later in the week. But Lab Corp staff and technicians came through for me as well as my local Walgreens who collected my sample.

I understand some who have gone to a local Lab Corp to have lab work done have had problems, but their service through Walgreens was outstanding! So, I recommend if your local Walgreens uses Lab Corp for Covid testing, give it a try!

I am new to LabCorp and my initial impressions have not been good. I have visited your Hamden office on three occasions and each time the service has been mediocre to poor. On my first visit, the lab tech was very nice but the admin staff seemed unable to function. I finished all my test within 30 minutes but then waited two hours to pay my bill. The next visit involved a put upon lab tech who could not answer basic questions and made negative comments about my PCP. She claimed to not be able to understand his handwriting but made no attempt to call his office when provided with the information even though there were no other patients in the office at the time. The last visit on 08/13/21 was the worse. A lab tech was in the office alone and she was very rude and off putting when I asked about my bill. I had a question or two about the self checkin procedure and she hummed and sighed as if I got on her nerves so bad. I am a senior citizen and think that you should really pay close attention to the Hamden office. They also do not have adequate seating and when more than three people are in the waiting area there is no room for social distancing. Coupled with the inefficiency, it has been a consistently unpleasant experience at your Hamden office.

Spent over an hour after signing in to find they missed my sign in, somehow. Then waited longer to find out they don't take Blue Shield Insurance. Think they would have figured that out from signing in at the automated system that photo's your I.D. and insurance card. Always, claiming they are understaffed for the day as if its the "norm". Unprofessional. Always "yucking" it up with the phlebotomists at the front desk when they come up for paperwork, sucking on their Starbuck's all the way. Lots of laughing going on in the back. Plenty of open seats when I got their at 7:45 a.m. but only saw 5 people go in for all the time I was there. Walked up a floor to Quest. 7 people ahead of me. Checked in. No kidding, was called up, taken in, blood drawn and out the door... all in a whopping 10 minutes! Only 2 phlebotomists working and one gal at the front. Now that's a well run office where they give a hoot about professionalism and the patients time! Doesn't even deserve one star but can't leave a review without one.

Had basic blood tests for years and never got charged because it was always covered. Then get a bill from labCorp, apparantly becasue it was not submitted correctly to the insurance company. One LabCorp representive said they can't contact my doctor. My doctor office said the talk to them all the time, so that was a lie. After getting the doctor to re-submit it to labCorp two times, LabCorp said they never recieved it, and no one I talked to seemed like they wanted to deal with it or would deal with it. Keep in mind I never made any agrement with LabCorp. I'm not sure you could find a company with so many negative reviews.

Labcorp steals 20 per cent refund from th e poor, sick old people with itscomplicated procedures. They have you do the secretary work and when you leave out one detail they rip you off 20 per cent and waste your whole day. They will not even make a call for you. They dont care about the sick, old, or poor just your money their receptioonist dont care they wont even make a phoner call for you corporate at its worst wise up labcoerp almost everyone has sometghing negative to say about labcorp. Their customer care lady on the phone is useless and doesnt care i would cuss but im fixin to die soon so i wont