LightInTheBox

Satisfecha con mi compra, el vestido me quedo muy bien el color todo muy bien

My order took 3 weeks before I goy it. I have no complaints about all the items, I received it without damage. I'm happy with it.

I received 3 items...i choosed XL as size 2 of them were fitting correctly but the third on is too large...
So not easy to buy online when you are not sure if it will fit... I don't know if i will take this chance anymore

Delivery takes a bit, understandable though. Marked down prices excellent, kinda makes up for the shipping cost. Some products are of lesser quality. If I was a women, I'd have a hay day on this site.

It Really Works Smoothly! I have completed my first purchase with LightinTheBox and the experience was awesome and smooth. My items arrived in due time and were delivered in a very professional way. I will make new purchases surely.

The dress arrived and was as shown. However, the dress was too small and the coat was too large. Received a refund after I returned at my expense.

Great experience and have now become a regular shopper on lightinthebox! I recommend this website to friends and family looking for good deals.

I ordered 2 gowns from this site. Apparently I did not read carefully. I ordered 2 sizes since I wasn't sure which size would fit. These were straight sizes… not custom measurements. Between not fitting and the smell I contacted customer service via email this took a lot of time, filling out information, attaching picture of gown, explaining issues. I did this as soon as I received the dresses as there is a short window of time? 7 days from delivery to your home and delivery must be confirmed before returns can be made) Since I got two identical dresses I was " out the money" which was $359.00
The gowns had a distinct order to them Read the fine print before spending your hard earned money with this company. I could not locate a phone number to speak to a live person either. Buyer beware. This was a dress for my son's wedding.

I have ordered different types of shirts, all of good quality, however the sizes do not match... one XL is not the same as another XL. Delivery takes about two weeks, which isn't bad coming from China to Canada.

I don't know what Light in the box did but the delivery was on time and the quality was above par. I'm so pleased I'll definitely be ordering from them again.

The dress was STUNNING! The customer service was so patient and kind, they helped me so much. The dress look 20 times better in person :)

Awesome experience all around. Quality, price, delivery, and customer service. Keeps me coming back for more.

Great prices. Quick delivery. Everything true to sizing.

I have bought many items from LITB, all of the items were mostly satisfactory and of those that had an issues, a solution was always resolved very quickly to its fullest.

A kért termékek lettek kiszállítva, minden rendben volt.

After paying for purchase and waiting for delivery for two weeks, we were required to pay additional custom charge / tax in the amount of 40% of our purchase before the delivery date. Information about this charge is not provided before you make payment so you would not possibly know about this during the checkout process. The company's explanation is that they would not know the exact amount of tax that each country may ultimately charge their clients when goods are crossing the border therefore they do not mention this amount during the payment process. Meanwhile in company's Q&A section on their internet page I found the statement which says: " If there is such a tax, the charge will be displayed on the checkout page. Please check clearly before you make a payment." Which obviously did not happen.

On top of that, when contacting customer service about this issue, I was informed that it will not be refunded if I disagree with the new payment condition and decide to reject my purchase. They said that their products are very popular among customers (good argument to not inform customers about full cost?) and their recommendation would be to accept new payment, receive the item and then see if I want to return (subject to their return policy).

Overall very disappointing experience that I believe does not meet customer protection policies of any country no matter where the parcel is delivered. It also doesn't help firm's reputation.

Very soft leather. Roomy, great colours. Delivered before time. Great price. Lots of compartments. Would recommend to by.
Love my sneakers. Great colours. Sizes are a little different. I ordered 2 more pair but different colours. Would recommend to buy them.

The size of my "gilet" was not the right one, so I claim to be refound and they propose me a deal to keep the good for me and they give me 50% of it's value as bonus fr the next purchase. I accepted.

I ordered a vest, tie, bowtie, and hat for my husband wear to a vintage Valentine's dinner. The tie and bow tie was definitely child size and I think the vest was. Hat was too large. He could wear none of it.
The top for me was fine.

I orded 2 hawaiian shirts for holiday paid on the 14/02/24 took payment now still waiting for shirts have not even been shipped every time i track says being prepaired and yet they say deleviery was expwcted between 28 th feb march 3rd

Le matériel correspond à la description. La marchandise est très bien emballée. Les aides auditives fonctionnent très bien. Je conseille l'achat de ce produit.

Unique array of products, not often found on other sites, especially at the prices quoted. Relatively simple transaction process, shipping services and time was reasonable, fit and finish of purchased items was great.

After I advertised with evidence the negative experience of the local package delivery company, they found another company that works without any problems, and they are very kind. Here is an example that the world can be made beautiful. Thank you