LightInTheBox

I find it annoying that one can't return items even when it says so in description. Instead Lightinabox offer inadequate voucher compensation. For an unusable clothing item, they offered less than 50% money back. After a lot of emails, I eventually got the dress 100% compensated but the jumper only 60% - and only in vouchers, not my money back. So after two bad experiences, I still have to order items if I want to use MY money.

I am an AI artist and have used some of my designs on custom items. The quality has been excellent and have received a lot of compliments. Also been happy with other items I have purchased.

Again I ordered a bigger size of 2 sweatshirts the next size up. Because the 1st time I ordered a XL and it was too small. So when I received them again now they are too big. So I am going to keep the shirts and try 2 shrink them. Other than that I was Happy with this order.

This is exactly what I've been seeking. It's excellent.

My first time to buy from them was awesome! Great product at a great price! Delivery was very quick and I will continue to buy from them!

LightInTheBox is a great online shopping experience as product choice & availability is reasonably good. Delivery of items are reliable & any product difficulties are usually met with good choices for refunds or exchanges. Ongoing rewards & discount coupons make affordability better.

Some of the items that I ordered were too small and some were too big...I just don't understand the different in the sizes...

Of the 4 items 2 were phenomenal and 2 were very cheap made products. Read reviews of products before buying.

The shoes I ordered are the shoes I received and they look just like the picture They are absolutely Gorgeous

I have been a customer of LightInTheBox for over one year. In that time, I have purchased a variety of clothes, summer dresses both long and short, jumpsuits, summer trousers, and long and short sleeved t-shirts. I am a UK size 8 and I order "small" which have always fitted me. I find the quality very good and the prices are very competitive. Each item is packed individually with tissue paper so they arrive less wrinkled and need little or no ironing. Delivery is always prompt. I will continue to shop with LightInTheBox for the foreseeable future. I consider myself a satisfied customer.

These shoes are gorgeous! This was my 1st time purchasing from lightinthebox and everything went great, shoes arrived in perfect condition and there were updates along the way during shipping as well.will definitely shop there again!

I ordered some shoes and it was an awful experience not to mention, when the shoes finally arrived they looked NOTHING AT ALL as pictured I'm so disappointed!😔

Products I have ordered are at great pricing, shipping is easily tracked along the way from start to finish.
Generally products are within the first day or two of the estimated time of arrival vs end of estimate.
Products generally fit well and stylish. Have had many compliments on the items ordered. I LIKE Light in the Box!

Dress was cheaper looking than the picture ordered from. Asked for a 14 I'm a 12 totally sized wrong could have been a 10 or smaller the way it was cut. Customer service refused to give a credit or return till I went to my credit card company then wanted to give 50% back and make me pay for return because it was going back to china. Never again.

I've purchased multiple times from Light in the Box. I've got some crazy good deals on bicycle jerseys. I just made another order yesterday. On the rare occasion there was a problem they came up with a fair solution. I highly recommend using this company.

My housing complex has an outdoor mailbox complex that had a history of mail and packages being stolen. That has been fixed, and my package was found and given to me.

I was not happy with the purchase of men's shirts as they appeared on website to be embroidered on polyester but was not. I am trying to return and you only wanted to give me a % of my money back. Everyone else gives labels to ship back and I also asked for an address in which there was no response. I chose to send to your shipping and dispute the charges. I will not get anything else as this was false advertising and too much of a hassle to return.

Recently purchased two articles described as T-shirts but they are so much nicer and more versatile than the description. I like both very much and can dress them up with nice slacks or emphasize the casual in jeans.

The purchase process was easy, delivery on time, the small size perfect for my frame and the material very comfortable.

These were my first buys from LightInTheBox but they will not be my last.

I am super satisfied with the LightInTheBox webshop!
Ordered already a couple of times: the quality of the goods and the customer support are both very good. Got all my orders quickly. Recommended store!

Waited for sweat suit thinking it was not going to fit finally came and I was really shocked because it was a perfect fit. Wore it to a doctor appointment and received many compliments.

👍👍👍👍 Очень довольна.
Я заказывала платье, и очень довольна. Оно очень красивое и пришло вовремя.

I purchased a dress for a special occasion, I received the dress, It doesn't fit right. I tried to return it. I was told that this item was tailored for me, so that I'm not able to return it. You got me this time. Scam-in-the-box!
I will never shop with you again.

My order # order *******

Took super long to get to me... I order Dec 29,2023 and got the first package on Jan 20,2024... I still haven't received my second package yet, it is at my airport going through customs. They had to put my items in two packages.