LightInTheBox

Usually good, occasionally sizes incorrect, if print on a shirt looks shiny in the picture it is not but I know that so that's not a problem. Most jewellery is not very good, though some is nice. Bought a few things that were described as silver with stone and that's what it looked like in the picture but it was very, very cheap metal with plastic, the pictures were of completely different items, the real thing looked nothing like that. So, in general I would say: Don't buy their jewellery

I chanced upon this online platform and was amused with their products. My first purchase on 28/9/24 and timely delivered on 9/10/24. Product is within expectations in term of design & value for money. No regret on my purchase.
One of the improvement to consider, I hope you could review the shipment fee for one purchase instead of levied for each item.

I wish I found my size XS in more items like dresses, jumpsuits and bottoms.I have bought many of them in the past, but all needed to be modified.My last purchase came was delivered much delayed.However the products' quality is great.

Dear Team
Your Service is very friendly. But does not have the competence it should have as to complaints. I put so many clothes and also shoes into the bin and mentioned this so many times, but nothing really happened, only Blabla. I won't do your job to add the review details, you can easily find out, KI is your perfect Partner. In General, it is my humble opinion, you're just fishing customers. Unfortunately. Few of the products offered on your platform are really nice. Like 1920 resembling dresses and accessories. Most of shoes, pullovers and underwear. Especially nylons are of extraordinary quality! On the other hand, rubbish quality is on offer, plastic shirts, trousers… and
As I said, I complained about quality etc. but I feel and felt lost. As you can't really return the products.
Anyway, I will always order one or the other item.
Kind regards.

I purchased a printed shirt from LightInTheBox about a month ago. The design was unique and absolutely unique, no easy feat in an age of generic, mass produced designs. I got a lot of great comments and questions such as, where did you get this great shirt?

I've since then ordered more articles of clothing as well as accessories that are unique and eye catching. All of them affordable.

Do not waste your money. Sizes and color do not match descriptions. Your options for returns are horrific. I chose the 30% refund and keep the garbage I received for sake of simplicity. To return is a nightmare. Expensive lesson learned.

Date of experience: October 18,2024

I have ordered several items of clothing with them and the following ups have been clear quick and punctual. You can rest assured they will do all they can to make things right if the client is unsatisfied.

Good delivery, although a bit slow. Some clothing items are perfect, others are too small for their mentioned size and some items are way too big for the size. Weird. There really should be more regularity in sizes. Good thing items are not very expensive, because approx half of what I buy I give away because of size not being correct.

Cheap clothing, sizes are way off, and the return system is beyond imagination, in a bad way. Their site and a bunch of their phony reviews might say different, but do not believe it! They told me I had to have all original packaging and tags and the receipt. I did not get a receipt nor did I get tags so good buy to that idea. O yes they have the quick refund deal too, I keep the items that are garbage to me and they will refund me 30% of what I spent. Do not waste your money folks. Amazon and others are way more credible. My proof of purchase is in the pictures. Please do not include my name, address or any personal info. Thank you

This was the third order placed, and received. Your website for ordering is very user friendly. Emails are received in a timely manner to keep me informed of the expected delivery and upon arrival to my location. All done in a very professional manner. Merchandise is of very good quality fabrics and manufacturing.

Recently I thought an item was missing from my order and contacted them
They responded promptly with list of actions to be taken by me
I later discovered my mistake - the item was there,hidden in a corner

I ordered this dress in size large, it fit but was just a little tight, I returned for an exchange for the XL. It was a fast exchange process and the XL fit. The dress is exactly as pictured, beautiful and good quality! I should have looked at the sizing chart before ordering. It definitely is true to size off of their chart.

I like the price level here as most products are a bargain, which for many in these inflationary times can be very important, if you have to dress up your family for instance.I find the quality of the products to be good. Nice also the way the parcels are tracked all the way. Nice touch….

I am satisfied with your offer. There is a large selection of products and good quality.
Just a small note - it is difficult to contact.
The overall rating is high and I recommend you as a reliable contractor.

I bought a 3-piece suit and it arrived in the estimated time. The colour was a little more dull than expected from the pictures but totally acceptable. The quality is nice for the price I paid, and the sizes correspond with the size chart. Would probably buy here again.

Saw a beautiful jacket and ordered an Xl in beige. When I tried it on the jacket fitted at the back, the arm length was perfect. Only the jacket was far too wide and the colour wasn't as in the picture. When I wanted to return this item to China, I had to take care of it myself.
LightInTheBox was very kind to help me out of this unhappy matter: I can keep the jacket and I will be refunded.
My trust is back and I am very happy with this solution.
The jacket will be donated to a person with a handicap.
The woman will be happy and I have a good feeling again with LightInTheBox.
Thank you!

I have ordered several times (men's and women's clothes) and everything went great. The products are from good quality and the prices are great. One product could not be delivered because of such a great demand- so I was offered to cancel the order and get a refund or to change the order to another product. I changed to another cheaper product and received the remaining money as a refund. The order and payment is trustworthy. The delivery is reliable.

I was looking for items to complete our Halloween costumes and they had item I couldn't find anywhere. The shipping takes some time but the items arrived within the window provided at time of ordering.

I had mixed feelings about how this experience of buying from this site would turn out to be but in the end it was more than expected. I am impressed by the large options available and the interest that they have in their customers.

LITB offers a wide variety of itemsof very reasonable quality against a very acceptable price.
I've done business with LITB for an extensive period of years and have yet to be disappointed.
I'm being updated about the status of my order on a regular basis.

One of the items I ordered did not match the description of size and was to big, another a pair of shoes just did not fit very well. When I registered a return, I had to take pictures to show that the description did not match the actual size, that is doable for a dress, but not for a pair of shoes.
I was able to take pictures of the dress and return was accepted for this, but not for the shoes. BUT they give a credit to the store instead of returning the actual money to my credit card. I have asked to get the money back to my credit card, with no luck so far. Really poor customer service!

...after order several article the communication of the order process was perfect. Also delifery was fast enough. The articles themselves are also very cool and maybe there will be a next order in the future.

I love Lightin The Box
The store has great products. I bought a blonde wig and it exceeded my expectations. The product has an excellent quality. The store delivered within the estimated time. I super recommend Lightin The Box.