LightInTheBox has a rating of 4.0 stars from 13,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery, and timely manner. LightInTheBox ranks 1st among Wholesale Clothing sites.
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This company responds to reviews on average within 24 hours
Received my order in a remote village in Mexico--dirt roads gets you to my house. Everything came as ordered. Loved the polo shirt and the socks are amazing. One size fits all and they stretch perfectly to fit. Will definitely keep ordering ion future.
Do not waste your money. Sizes and color do not match descriptions. Your options for returns are horrific. I chose the 30% refund and keep the garbage I received for sake of simplicity. To return is a nightmare. Expensive lesson learned. Date of experience: October 18,2024
It's easy to place an order on this site, but, more importantly, safe and rewarding; I had a case where, for whatever reasons, the delivery was delayed. LightinTheBox was quick to make amends granting not only a refund but also a discount for future purchases. Love it.
Soddisfattissimo sia nei prodotti e sono svariati che ho acquistato e sia per le modalita dii consegna, Poste italiane, sempre una certezza.
Acquisterò ancora le Vs. camicie e maglie molto performanti!
I did not clearly read return policy found other amazing sites all of which give you at least 14 days for a full return. Light in the box only gives yo 30% of what you paid. My mistake for not reading 😞 just know buyers there are some wonderful sites out there that will and they have faster shipping beautiful clothes and returns.
Articles commandés pour Halloween très originaux et drôles.
Prix attractifs
Contacts faciles
Livraison rapide pour l'outre-mer (La Réunion).
Seul bémol: frais de douane à l'arrivée
Finora trovato materiale discreto a buon prezzo, puntuali nelle consegne, servizio clienti impeccabile e molto gentile pronto a risolvere ogni piccolo problema, soddisfatto
I am very happy with this purchase. Fast shipping, good packaging, great seller. Thank you.
2 pantalons impossibles à enfiler car il n'y a pas de fermeture éclair.
1 sweat non conforme. Celui que j'ai reçu s'ouvre sur le devant, celui commandé était d'une seule pièce devant.
J'ai été entendue et intégralement remboursée.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103083232 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
I've been trying to return/exchange a swimsuit for over a week. They keep sending me the same email over and over. The swim suit torso is way small - obviously made for someone 5' tall. They refuse to send me a return label. Never again will I fall for cheap prices and doctored photos.
Tip for consumers:
Don't order from this company.
Products used:
swimsuit wrap and short sleeve top
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102799299 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Moje doświadczenie z zakupów z LightinTheBox jest zadowalające. Większości jest zgodna z tym co opisują, jak i ze zdjęciami. Produkty są dobrej jakości i ciekawe. Ale oczywiście zdarzają się też niezgodności z opisem lub własnym wyborem co do rozmiaru. Oczywiście można zawsze uzyskać pomoc, jak i zwrot kosztów. Jak dla mnie jestem zadowolona z LightinTheBox.
Foi muito muito boa, enquanto não houve cobranças alfandegárias.Agora os pedidos ficam retidos e não
Tenho a quem pedir ajuda.O pior de todos é o próprio correio.
Happy with purchase, 3 of 5 t-shirts fit very good, the other 2 were a little tight even though measurements were the same per site. Graphics good on majority, a little blurry on one.
Some of the items are just perfect! And others, like some mini dresses in small are baggy and look like night gowns. Items are priced well. Quality is fine for daily casual wear.
I shop around for unique and stylish shirts and LightintheBox has a great variety of shirts that fit the bill. I will continue to shop and buy from them.
I order things from this site for vacations mainly. This way I don't have to go store to store to get new things I'd want on vacation. As well I don't over spend, items I find are reasonably priced and I'm able to do a larger purchase. And I have at times reordered a similar item if I love the first purchase.
I started last year when I purchased a sequence dress of a cruise and it was perfect. Now getting ready to leave again so I purchased some great vacation wear.
I love the app, the site, and the deals. The purchase I brought, I am wearing now, and very much enjoy wearing them. I would recommend new users to check them out.
I loved my purchases from Light In The Box! It may have taken a little longer to get my clothes than I thought but I was just thrilled with my purchases. My dresses are beautiful and my blouses are gorgeous and colorful and original. Can't wait to show them off SOMEWHERE soon!
LightinTheBox.com, I have an issue with them. I bought a number of items from them and I need them to send me their address to send items back to LightinTheBox.com because there are some items I just don't like, some items are the wrong color and 1 item damaged. LightinTheBox.com has run me in circles on line without giving me their address as of yet.
Please help me
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102799125 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
I've ordered 25-30 items from LightIntheBox in the past 2 years alone. Even though they've been mostly polo shirts, everything has come as shown and described. The quality is as good if not better than any online shopping company with the exception of the "luxury companies" like Tommy Bahamas but at 1/10th the prices. I love their "flash sales" even though you can't use the membership shipping option with them but the prices are so low that it still is a great deal ($10-15/shirt incl. Shipping). The only thing that I've told them I'd like to see added is a view of the backside of the shirts, especially the different prints and patterns, not so much the solids. Shipping time is normal for where I live (HI) and they provide tracking information with each package.
I was looking for something for my size. The ones used by Light In the Box are different from the usual ones here. So I looked for 5 XL and 6 XL And I found it and I'm very satisfied
Die bestellte Ware war okay, allerdings man muss eine Größe kleiner bestellen, denn sie fällt groß aus. Für die zu große Teile habe ich das Geld zurück bekommen.
As always I'm very satisfied with the quality and reasonable price point. Thank you, Mike from Singapore
Ben echt eens benieuwd of ze werken heb er 15 zitten tussen elk elektrisch apparaat, omdat op internet staat dat het zuiver bedrog is, en niets uw elektriciteit verbruik kan doen dalen, zou dan infeite weggegooid geld zijn!
J'ai commandé un ensemble et demandé le sur mesure. Malheureusement, le pantalon est trop large et le bustier baille. Je dois faire appel à une couturière, 2 fois les frais.
I would like to take a minute to acknowledge that this app LightInTheBox has excellent service and exceeded my expectations on timely deliveries. I truly enjoy my ordering overall experience and will continue to shop there👍
I am happy with the dresses I have bought this year. They fitted well, and they where delivered quickly. Greetings Bridget
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
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Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102792125 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox