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LightInTheBox has a rating of 4.0 stars from 13,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery, and timely manner. LightInTheBox ranks 1st among Wholesale Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 24 hours
Received my order in a remote village in Mexico--dirt roads gets you to my house. Everything came as ordered. Loved the polo shirt and the socks are amazing. One size fits all and they stretch perfectly to fit. Will definitely keep ordering ion future.
Do not waste your money. Sizes and color do not match descriptions. Your options for returns are horrific. I chose the 30% refund and keep the garbage I received for sake of simplicity. To return is a nightmare. Expensive lesson learned. Date of experience: October 18,2024
Gentillesse et serviabilité du personnel OK
Qualite des articles OK
Prix des articles OK
Remboursement + délais OK
Veldig fornøyd med varen og bra service. Frakt normal og prisen veldig bra
Super obsługa, jestem bardzo zadowolony i polecam wszystkim zakupy w tym sklepie.Pozdrawiam
Estou muito satisfeita com os produtos e prazos de entrega. Obrigada
Bon travail délai respecté produit conforme à la photo tout simplement ma-gni-fique👍👍
Contente de mon achat commande reçue dans les délais confirmés
Bien reçu mon t shirt ton bleu.Il est magnifique,conforme à la photo.J ai eu beaucoup de compliments car il n est pas commun.
J ai acheté aussi une veste en dentelle blanche.Très jolie conforme à la photo et achetée en promo.Ma commande est arrivée dans les délai prévus.Très conte,nte de mes achats,je recommande ce site
Contente de ma commande de 2 robes hiver et 1 robe été achetées en promotion
Commande reçu ce jour,plus tôt que prévu
Très contente de mes achats jusqu'a
à présent. Prix corrects.Beaucoup de choix,belles couleurs,qualité.Seule remarque,livraison très longue à partir de la validation de la commande
Ik ben zeer tevreden over mijn aankoop alleen de bezorging ging wat moeilijk
Gyors és korrekt intézés volt a mikor visszaakartam küldeni az árút.
Beställde ett par skor som var för små. Visade sig mycket svårt att skicka i retur.
* LightInTheBox attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Velikost neodpovídá - příliš veliké- brát o čílso menší
Vážený zákazníku,
Tady Megha, vedoucí zákaznických služeb, Lightinthebox.
Velmi se omlouvám za způsobené nepříjemnosti. Nyní se vám rychle dostane personalizované pomoci.
Pro váš problém jsem vytvořil lístek č. 103147256. Zpráva o tiketu bude zaslána na váš e-mail související s účtem LITB. Zkontrolujte jej, budeme čekat na vaši odpověď.
Je mi potěšením vám pomoci!
Upřímně,
Megha
Zákaznický servis Lightinthebox
Buena atencion, exelente servicio y rapidez en la entrega.
Werde sicher wieder hier einkaufen, 1A Artikel, passt super und günstig
Tutto bene.
Articoli arrivati integri.
Spedizione nei tempi previsti.
Positiva.
Tutto bene.
Spedizione sempre aggiornata in ogni passaggio.
Materiale buono.
I'm pleasantly surprised at how nicely this company operates. They send confirmations for each step of the process from the order, to the pay, to each item's step along the way, to where it is during shipping. My first order took longer than subsequent orders so it gets even better as you find your place in their flow. The variety and number of products is very good and I have found a consistent fit in the size range for clothes. I do find some of the fabrics different than I'm used to but there's nothing wrong with them, it's just me.
The dress is pretty and I'm looking forward to wearing it next summer. The bag is just the right size for my "stuff" and I love the colour.
Jsem spokojená s kvalitou zakoupeného zboží. Nakupovala jsem zde již několikrát.
I made six orders from Light in the Box. Everything that I ordered for myself, in American Size 2xL came with a size that is apparently about a Medium. I think that the problem is that the clothes are made in China, and in China, at least as of 2007, a 4xL isn't big enough to fit an American 2x. I went to your site and spent over an hour and a half trying to get your return policy. Eventually, my wife and I managed to enter the information for 5 orders for return. However, we were directed to send this information, and await instructions on how and where to send the ordered clothing for return and either replacement with corect sized clothing, or refunds. We sent the information off, and have not, as yet, received anything for the next step. There are about 7-8 things I need to send back and would appreciate some timely further information before I die, start to rot away and shrink to the size the orders actually were.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102694828 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Jag är mycket nöjd med att handla hos er bra, billigt och snabb leverans
Great value and selection with great prices. I totally enjoyed my new President Trump shirts.
I ordered gorgeous Cinderella shoes, a beautiful jeweled clutch and a wow-sa feather stole and they complete my look in the most fabulous way! Easy ordering experience and everything arrived faster than the original delivery window. I'll definitely be ordering again!
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
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Kära kund,
Det här är Megaha, handledare för kundservice, Lightinthebox.
Jag är så ledsen för besväret. Nu får du snabbt personlig hjälp.
Jag har skapat ärende nr 103147250 för ditt problem. Biljettmeddelandet kommer att skickas till din e-post relaterad till LITB-konto. Vänligen granska den, vi väntar på ditt svar.
Jag är glad att få hjälpa dig!
Uppriktigt,
Mega
Kundtjänst Lightinthebox