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LightInTheBox has a rating of 4.0 stars from 13,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery, and timely manner. LightInTheBox ranks 1st among Wholesale Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 24 hours
Received my order in a remote village in Mexico--dirt roads gets you to my house. Everything came as ordered. Loved the polo shirt and the socks are amazing. One size fits all and they stretch perfectly to fit. Will definitely keep ordering ion future.
Do not waste your money. Sizes and color do not match descriptions. Your options for returns are horrific. I chose the 30% refund and keep the garbage I received for sake of simplicity. To return is a nightmare. Expensive lesson learned. Date of experience: October 18,2024
The tops are as described, great quality and actually fit. The size charts are weird, but it worked for me with this company.
Product was as described and fitted with no problems
Size indicator correct
Delivery exceptional.
Will shop again in the future
I ordered two shirts for my husband. The one we received was a perfect fit and he really liked it; however, we were disappointed that the second shirt order was cancelled due to a supply issue.
I ordered previously dance dresses, that fit well according to the size and look good. I like them. But lately I did a number of orders ( not for dancing) that all arrived in the size I ordered according to the size table, but actual size is much smaller.
Now, I am not sure what size to choose if I will find something that would like to order.
Zeemeerminnenstaart voor kleindochter haar verjaardag. Moest meteen aan en het zwembad in. Fijn dat er ook een bikini bij zit en paste prima
Ich habe eine Sendung mit einer Leinenhose und eine zweite Sendung mit zwei Leinenhosen, einem Oberhemd und einem Polo-Shirt bestellt und gekauft. Die angegebene Größe stimmt bei allen Kleidungsstücken mit der tatsächlichen Größe überein. Das Material der Leinenhosen ist okay und sie lassen sich gut tragen. Das Hemd und das Poloshirt haben ein eigenartiges Material, das sich nicht gut anfühlt. Der Kragen am Poloshirt ist so dermaßen ausladend und groß, dass ich das Shirt nicht tragen werde, da es vollkommen unmodisch wirkt. Ansonsten bin ich mit der Lieferzeit und der Abwicklung zufrieden.
Good fit and style. Love it. My husband has to stop buying my dresses though. He has a good eye but he's gone a little crazy lately.
Good service, good quality Items. I recommend Light In the Box.
First it took a while to receive my order. Longer than I thought. Next one of my statues had a broken foot reported the first time asked for review. No contact. Now I receive another email wanting to ask for review well this is the last email I answer so you figure it out. What rating would you give?
I've been shopping with Lightinthebox for years never been disappointed
Não obtive resposta ao que perguntei, infelizmente a LTB está deixando muito a desejar em questão de RESPOSTAS
I'm very satisfied with LightinTheBox, they have a great selection of t shirts at reasonable prices & the t shirts are of excellent quality.
My experience was excellent, the shirt I ordered is of great quality & I received it in a nice timely manner. I also liked the great selection of shirts that are available from LightInTheBox. I will definitely order from there again in the future.
No problems. Delivery on time. Shirt fits perfectly.
I am pleased with this shirt. It fits well, and nice material. The parcel was delivered within the guaranteed specified time.
Great variety and good prices. Nice when you select a size they give the equivalent size in US sizes. The only drawback is shipping is high.
The service was excellent I will definitely continue to do business with you.my packages are always delivered on time and there is never a miss app with my package. Thank you fir your excellent customer service.
Shipping is fast,it took two weeks to get to my house
No complaints! The price was great, the product shipped with no problems and I am happy with my purchase!
I love my new dress! It's perfect for Autumn! The entire transaction was trusted with great communication and accurate tracking! Thanks!
So far my experience has been good. Communication on orders has been satisfactory. Overall I will continue to shop with them.
After 26 days received 3 of 4 items, after 29 days was told the last item is still being processed. The 3 items that was delivered were ok, 1 shirt fit ok, 1 shirt fit was not so good, and the sport cost fit well but sleeves about 2 inches too long, costing $39 to get altered. Slow delivery times unacceptable and quality of merchandise a bit on the low side in my opinion. One and done with these guys.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102658083 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
The products that I've ordered are great. Your customer service people are responsive and great. No complaints whatsoever.
L'un des articles ne correspond pas. Le maillot orange avec le cycliste n'a pas été reçu, j'ai reçu un maillot cycliste bleu « old man ».
Cher client,
Voici Megha, superviseure du service client, Lightinthebox.
Je suis vraiment désolé pour la gêne occasionnée. Vous recevrez désormais rapidement une assistance personnalisée.
J'ai créé le ticket n° 103017195 pour votre problème. Le message du ticket sera envoyé à votre adresse e-mail liée au compte LITB. Veuillez le consulter, nous attendrons votre réponse.
C'est avec plaisir que je vous aiderai!
Sincèrement,
Megha
Service client Lightinthebox
I had several shipment delays to be honest. But, the customer service was very responsive. You wont feel hanging. They always make sure they respond to your queries. They surprisingly initiated to offer several compensatory adjustments in forms of huge discounts and vouchers for any inconvenience and delays from their part.
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
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Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102664904 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox