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    LightInTheBox

LightInTheBox

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Overview

LightInTheBox has a rating of 3.9 stars from 13,476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery, and timely manner. LightInTheBox ranks 1st among Wholesale Clothing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 76.3%
Positive
790
Neutral
59
Negative
187
View ratings trends
1479
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How would you rate LightInTheBox?
Top Positive Review

“Christmas gifts”

Renee R.
12/11/24

I was able to find exactly what I wanted very easily and the prices were affordable. I love the site. It's easy to navigate. I'm not crazy about having to search for a long time to find what I'm looking for and I don't have to here. I've recommended the site to family many times.

Date of experience: 12/11/24
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Top Critical Review

“The product i got was not what i ordered”

RONALD V.
12/18/24

Disappointed in the product i received it was suppose to be a full furred face werewolf and not a cheap knock off that had face in plastic or rubber the picture that i chose was right on but not the one i got

Date of experience: 12/17/24
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Reviews (13,476)

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Reviews that mention popular keywords

customer service (1770) return policy (272) delivery time (179) phone number (106) post office (75) credit card (136) quality products (133) wedding dress (73) shopping experience (118) right size (55)
Thumbnail of user mariechristineb5
France
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Manteau un peu trop grand, mais très belle qualité.

Date of experience: November 1, 2022

Thumbnail of user xirolim
Spain
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Excelentes articulos a precios excepcionales sin duda no te arrepentiras

Date of experience: December 1, 2021

Thumbnail of user stefanias18
Italy
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Primo acquisto, sono soddisfatta del prodotto e della spedizione.

Date of experience: November 1, 2022

Thumbnail of user nathaliee17
Belgium
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

Ik ben zeer tevreden over mijn aankoop en het heeft succes

Date of experience: May 11, 2022

Thumbnail of user sndorn
Hungary
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Korrekt, megbízható üzlet, eladó ajánlom mindenkinek!

Date of experience: December 1, 2021

Thumbnail of user kathyr996
France
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Produit reçu confirme délai de livraison un peu long

Date of experience: August 15, 2022

Thumbnail of user laurentp19
France
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Simple, rapide et expédié dans un délai très court

Date of experience: August 17, 2022

Thumbnail of user clauder74
Canada
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Commande délivrée comme prévue. Les tissus sont beaux

Date of experience: March 7, 2023

Thumbnail of user mariam3691
Portugal
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

Entrega dentro da data prevista.
Artigos com muito boa qualidade.
Custo / benefício, excelente.

Date of experience: January 9, 2023

Thumbnail of user matteom49
GB
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

Bellissimi. Sono molto contento del regalo che ho fatto a mia figlia.

Date of experience: July 12, 2022

Thumbnail of user manuelm397
Spain
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Todo bien y correcto tardo algo en llegar pero el producto esta perfecto

Date of experience: August 4, 2021

Thumbnail of user willem.v
Netherlands
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Alles prima, en netjes geleverd.
Voldoet aan de verwachting die we hadden.

Date of experience: July 5, 2022

Thumbnail of user theab30
Norway
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Veldig bra fordi jeg fikk pakken og den kom uten skader

Date of experience: November 1, 2022

Thumbnail of user ubaldov
Italy
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

Ottimi prodotti, prezzi moòto interessanti, consegna nei tempi

Date of experience: December 2, 2021

Thumbnail of user ursulao12
Switzerland
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Sehr schöner und bequemer Kapuzenpulli. Auch die Qualität stimmt

Date of experience: August 16, 2022

Thumbnail of user miladan
Czechia
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Obchod uplne bez problémů. Rychle dodani a komunikace.

Date of experience: November 2, 2021

Thumbnail of user melaniew287
Germany
1 review
0 helpful votes
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May 23rd, 2021
Verified purchase

Super Passform, sowie guter Stoff, trägt sich exzellent.

Date of experience: May 23, 2021

Thumbnail of user leenah9
Finland
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Pusero sopi minulle hyvin. Väri oli täydellinen. Koko täsmäsi.

Date of experience: March 29, 2022

Thumbnail of user ryanu98
Canada
2 reviews
0 helpful votes
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January 3rd, 2023
Verified purchase

J'aime bien ma photo décoration avec un bon service et une bonne attention de votre part Merci

Date of experience: January 3, 2023

Thumbnail of user sylviab416
France
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

Articles conformes à la description. Taille correcte. Arrivés en 2 semaines

Date of experience: December 24, 2022

Thumbnail of user arnaudp15
France
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Tout est arrivé conforme à ce que j'avais commandé

Date of experience: August 16, 2022

Thumbnail of user michelf6
France
1 review
0 helpful votes
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May 4th, 2016

Belle robe correspondant au descriptif, légère, agréable à porter.

Date of experience: May 4, 2016

Thumbnail of user andrust
Estonia
1 review
0 helpful votes
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May 3rd, 2016

Väga positiivne kogemus. Kaup tuli kiiresti kohale. Kõik OK. Mina jäin rahule ja julgen soovitada.

Tip for consumers:
Kindlasti tasub teha Shipping Charges & Insurance , sest siis makstakse tollimaksu raha tagasi.

Service
Value
Shipping
Quality

Date of experience: May 3, 2016

Thumbnail of user emanuelet2
Italy
1 review
0 helpful votes
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May 3rd, 2016

Bello ed elegante!
Come sempre ricevuto nei tempi dichiarati, senza problemi.
Grazie.

Tip for consumers:
fantastic. use it!

Service
Value
Shipping
Quality

Date of experience: May 3, 2016

Thumbnail of user cesart3
Brazil
1 review
0 helpful votes
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May 3rd, 2016

Adorei muito a compra feita! Espero fazer outras tantas.
Preço bom e qualidade esperada.

Date of experience: May 3, 2016

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From the business

LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.

Business History

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Company Representative

Thumbnail of user lightintheboxf
LightInTheBox F.
Typically responds within 2 days

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