- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
LightInTheBox has a rating of 3.9 stars from 13,471 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery, and timely manner. LightInTheBox ranks 1st among Wholesale Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Received my order in a remote village in Mexico--dirt roads gets you to my house. Everything came as ordered. Loved the polo shirt and the socks are amazing. One size fits all and they stretch perfectly to fit. Will definitely keep ordering ion future.
I ordered a jacket, M. Too small. I email co and said I ordered large and would return the M if the large fit. Tried to get refund for M. Return must be made 14 days. They took 30 days to get it to me. Customer had said I would be able to return it. What. Ripoff.
A part l'expédition qui traîne un peu, je suis satisfait de mes achats
Date of experience: April 26, 2021
Ooo! Dio! Mi sono usciti capelli bianchi fino ho risolto il problema!
Date of experience: July 5, 2022
Zal heel waarschijnlijk nog zaken bestellen. Verder heb ik niets aan toe te voegen.
Date of experience: July 5, 2022
Produit conforme et de qualité reçu dans les délais
Date of experience: April 27, 2021
Première expérience réussie d'ailleurs je m'apprête a repasser commande. Merci
Date of experience: June 21, 2022
Ok
Tout est parfait: achat, vêtement, envoi, empaquetage, réception…
Date of experience: April 5, 2023
Ich musste meinen Artikel behalten obwohl er nicht passt.
Date of experience: June 20, 2022
Sehr geehrter Kunde,
Das ist Bloo, Leiter des Kundendienstes von Lightinthebox.
Für Ihr Problem habe ich Ticket Nr. 26247602 erstellt. Würden Sie sich bitte in Ihr litb-Konto einloggen und antworten, wenn Sie Lust dazu haben?
Aufrichtig
Kundendienst.
Andrei a suivi mon affaire jusqu'au bout et vraiment j'ai apprécié le professionnalisme
Date of experience: June 20, 2022
Molto soddisfatta dei prodotti ricevuti velocemente e corrispondenti alle mie aspettative. Grazie
Date of experience: September 4, 2022
Gracias por su atencion la entrega fue muy rápida, excelente servicio
Date of experience: October 18, 2022
Gostei bastante da qualidade do produto recomendo à amigos e familiares
Date of experience: April 28, 2022
Parfait expédition rapide objets conformes... site de confiance
Date of experience: July 25, 2022
Dcer byla nadšená, velmi hezky provedené, velký prostor. Na obrázky vypadale menší.
Date of experience: July 25, 2022
Liian hidas toimitus ei hyvä koska luvataan kahdeksan pä
Date of experience: September 6, 2022
Beste klant,
Dit is Chloe, supervisor van de klantenservice, Lightinthebox.
Voor uw probleem heb ik ticket# 26861112 aangemaakt, Wilt u alstublieft inloggen op uw litb account en antwoorden wanneer u vrij bent?
Met vriendelijke groet
Klantenservice
Plusieurs commandes, bien arrivées,après un certain temps, sans aucun frais de douanes.
Date of experience: December 13, 2022
Tutto perfetto grazie materials come descritto nella presentazione
Date of experience: May 1, 2021
Produit conforme à mes attentes. Délais de livraison un peu long.
Date of experience: April 29, 2021
Prima Qualität bei relativ schneller Lieferung.
Auch die Abwicklung war ok.
Date of experience: April 29, 2021
لقد قمت بالاستلام الطلبيه جيدة ولكن المقاسات كبيرة كثير
Date of experience: July 25, 2022
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
Spread the word. Tell your friends what companies they can trust. Sharing is caring.
Gentile Cliente,
Sono Bloo, supervisore del servizio clienti, Lightinthebox.
Per il tuo problema ho creato il ticket n. 26373087, per favore accedi al tuo account litb e rispondi quando ti senti libero?
Cordiali saluti
Assistenza clienti.