LightInTheBox

Order with confidence, if there is a problem, Light in the Box will make it right. They have a great selection and low prices too.

They came in a good package that was well done and I direkt have to wait long. Thumbs up! I will order more things sone

Terrible products. Looks very cheap and poorly made. You also have to pay for returns to CHINA! Would never buy from this company again.

I had two shirts with bad sewed seams that I hope will last. Otherwise, purchasing, delivery time, quality of the items were all great.

This company is a bait and switch company. The products are poorly make and they make a return of the items cost more than the original cost. I ordered about $200 in dresses for a wedding and none fit, quality was horrible and they did not even look like the advertisement of product on line. Save yourself money and aggravation do not order from this company. THE COST TO RETURN WAS OVER 60.00$ They DO NOT REPRESENT AND DELIVER what they promise in their ads. BEWARE OF THEIR CLIAMS AND PRODUCTS... i SENT THE DRESSES BACK OVER 21/2 MONTHS AGO AND STILL HAVE NOT RECEIVED A REFUND AND THEY HAVE THE DRESSES BACK AT THEIR COMPANY. TRACKING POSTAL VALADIATES THIS

I have yet to receive my items. Tracking number is a joke. I cannot get in contact with an actual person just emails. STAY AWAY!

I ordered a pair of low heeled shoes for my wedding. Shipping was fast, and easy to track. The shoes look amazing despite being affordable.

Valitettavasti saamani on kaukana siitä, mitä kivassa näkyy. Hihnat ovat liian leveät ja korsetin materiaali erittäin ohutta. Sivuston kuva ei ole oikea, vilpitön tai selkeä. En palaa, koska se on enemmän minun ongelmani, mutta en suosittele ketään ostamaan tätä korsettia.

Unfortunately, what I got is far from what's nice on the site. The straps are too wide and the corset material is very thin. The image on the site is not correct, sincere, or clear. I won't return it because it's more of an annoyance, but I wouldn't recommend anyone buy this corset.

I had some difficulty receiving my order due to a package lost in shipment. They resolved my issue and apologized for the inconvenience.

LITB promised a 10.00 credit if I left a positive review. I left a positive review and LITB never gave me a credit, just a runaround, so I changed this review to one star!

Ordered items where mid quality. I got problems with the delivery, but with their great support team, we solved everything!
Thanks to Rebecca

I am purchasing online for many years already, but what I have experienced here, was really outrageous.
I have written a first Review beginning of the year about this company.
Here's an update: purchased 3 items, all same size, I have checked measurements before on site. Items arived on time, extra costs for shipments and custons duty.
Major complaint: 3 totally different sizes, I can only wear 1 item! 1 Item seems to be purely from plastic, this goes directly to trash. I contacted the customer service, this seems to be an automatic machine, always focussing on selling more.
After uploading my first review here I have been contacted by a real person once. I send all necessary info snd proof and pictures. Then nothing again. No refund, they do not let you ship back the items where their sizing is wrong (anyway you would need to pay extra for that).
So this is a company doing intentional fraud. I have read many negative reviews on German Websites. Now I will report this company to the German authorities (as I have announced to lightinthebox in my last email).
Hope my reviews will be seen here, so that not more consumers will share this experience.

P.S.: My order has been deleted from my purchase list in the app of lightinthebox, obviously by Lightinthebox. It is sooooooo easy to get rid of customers who complain! Therefore, overall rating of 0! I needed to give 1 star here, otherwise I can not send my review.

Normally it is so hard to shop from a foreign site. But THIS IS AMAZING! Easy to find what you're looking for, cheapest prices and highest quality products!

I ordered items from them a while ago. Payed thrugh my account UBS the amount of

USD 1061. 82
BIC :( SWIFT) HSBCHKHHHKH
REF: **************
IBAN ( ACC :) 808-*******-838

But they kept saying payment not received... till today.The bank couldnt get my money back either although bank statement proofs that money has been transfered
To a surten account. Very very disappointed. I will never buy anything from online that has something to do with CHINA!

This is my second review, and it is as honest as it can get:
Wanted to start with quality: I've ordered a mother-of-the-bride dress. The dress was awesome, in the poctures as it was in reality.
Size: you have to be reaaly careful with that. Look at the measurements provided by the site: if it says it is a 10, well, you are getting a 10. Do not order a bigger size. Communicate with Customer Service during the transaction.
Return: I received a bigger size (in fact, the size that I've ordered)that, despite of the beuty of the dress, looked terrible on me (again, the dress itself was BEAUTYFUL and with good quality!) However, with a few emails exchanges, Customer Service took care of the return.
Shippment is OUTSTANDING! Received the dress in less than two weekes, I was able to thoroughly track the package(sent thru DHL).
Overall, I recommend doing business with LightInTheBox, but you need to know what to order upfront, to avoid all the inconveniences.

I've ordered hair on the 16 of December 2021 and paid the same day but my order was not delivered until now.