business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 1st among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Denmark
1 review
0 helpful votes
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Good price and Nice quality.
May 1, 2022

Litteratur long delivery time, but when My packages arrives it Washington gratis ang the proces Are good.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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Said original it would arrive before 3-17-24 did not arrive till after

Date of experience: March 26, 2024
Canada
1 review
0 helpful votes
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Recieved early
April 2, 2024

Received page early all items fit perfect. Happy with recent purchase.

Date of experience: April 2, 2024
North Carolina
1 review
0 helpful votes
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Excellent
April 2, 2024

Excellent product l was very pleased with the ties

Date of experience: April 2, 2024
Canada
1 review
0 helpful votes
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Great experience
February 3, 2024

Everything I order is exactly how it looks, fits perfect and delivery is on time.

Date of experience: February 3, 2024
Missouri
3 reviews
0 helpful votes
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Order and wake
March 21, 2023

It's OK it takes a long time from to get here but that's fine I wasn't keeping an eye on it I didn't realize it was coming such a long distance

Date of experience: March 21, 2023
Virginia
1 review
0 helpful votes
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High quality and nice looking
January 31, 2024

The shirts were high quality, fit well and iron very nicely. Decidedly worth the money.

Date of experience: January 31, 2024
Italy
1 review
0 helpful votes
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To know
November 3, 2019

This is a good article... I bought and I loved it. I will make surely others buying.

Date of experience: November 1, 2019
Canada
1 review
0 helpful votes
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Satisfied Customer
March 26, 2024

Notifications and delivery were prompt and on time. Very much appreciated.

Date of experience: March 26, 2024
Brazil
1 review
0 helpful votes
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Sem resposta
September 20, 2024

Não obtive resposta ao que perguntei, infelizmente a LTB está deixando muito a desejar em questão de RESPOSTAS

Date of experience: September 20, 2024
Greece
1 review
4 helpful votes
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Update: After posting the bad review here, I was contacted by Pinni from customer service who offered to refund me and send a free gift and gently asked me to update my review. Amazingly quickly my money was refunded to my PayPal account. As for the gift I already told the nice girl I really don't believe anything from the store will ever reach my doorstep, but anyways my money is back.
So the 2 star rating (higher than before) goes for Pinni who helped. 5 star I would give only to sitejabber, since my review here helped solve my issue.
As for LITB I would never ever try again.

I initially bought a handbag. After the processing order indicated had passed, I received a ticket saying it was out of stock and they were sorry and they would refund my money into my account on their site, this is for me to make another purchase, not on pay pal.
Well, I thought it was just bad luck, so I used the money that was refunded to me and chose another handbag that said 3-4 days of processing. That was on Jan 11th! Since then, and after I have asked sveral times when will my order be shipped, i have received replies that said they were sorry and they needed more time, etc, etc. On Feb 6th they said tnat next day they would finally ship my order. Today, Feb 8, I suddenly received a ticket saying that my item is outof stock! One month after my order! As you understand this is a business of placing your money, then they after a month they tell you no stock, use your money on another item and so on... They just hope that once you use your money again on another purchase you will add some more money. Total scam. Don' t get fooled as I did.

Date of experience: February 8, 2017
LightInTheBox F. LightInTheBox Rep
over a year old

This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=14685783 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

Texas
1 review
0 helpful votes
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Unsatisfactory
January 31, 2024

I've used LightInTheBox several times in the past, and this time I was not satisfied with the material of the t-shirt.

Date of experience: January 31, 2024
Canada
1 review
0 helpful votes
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Hit or miss
March 14, 2024

Electronic gadgets are not guaranteed to work.Fabric products are less quality than expected.

Date of experience: March 14, 2024
Belgium
1 review
0 helpful votes
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Site hyper sérieux, à recommander
June 11, 2024

Cliente depuis des années, jamais déçue, produits conformes, prix attractifs, emballages soignés, livraisons rapides, délais respectés. SAV super réactif et professionnel... Je recommande vivement ce site

Date of experience: June 11, 2024
Nevada
1 review
0 helpful votes
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Creative, colorful and stylish products
January 16, 2024

I have purchased many items for myself my wife and my family. Never been disappointed.

Date of experience: January 16, 2024
Austria
1 review
0 helpful votes
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Infinity dress - traube
May 2, 2023

It was fast and the quality of the product is good.

Date of experience: May 2, 2023
Netherlands
1 review
0 helpful votes
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Leuk cadeau
July 25, 2024

Zeemeerminnenstaart voor kleindochter haar verjaardag. Moest meteen aan en het zwembad in. Fijn dat er ook een bikini bij zit en paste prima

Date of experience: July 25, 2024
Florida
1 review
0 helpful votes
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Shirt arrived in excellent condition and undamaged and fits

Date of experience: March 26, 2024
Washington
1 review
0 helpful votes
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Easy site to navigate
January 9, 2024

I had no problems finding the item I wanted and ordering it was quite easy.

Date of experience: January 9, 2024
Washington
1 review
0 helpful votes
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Wrist bracelet and sandals.
March 19, 2024

Wrist bracelet and sandals. Good packaging, good execution, fast delivery. Thank you

Date of experience: March 19, 2024