business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 1st among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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California
1 review
1 helpful vote
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SCAM COMPANY
September 14, 2021

BUYERS BEWARE! BUYERS BEWARE!
THIS COMPANY IS A SCAM! They say they do returns if needed BUT THEY DONT!
SCAM SCAM SCAM

Date of experience: September 14, 2021
LightInTheBox F. LightInTheBox Rep
over a year old

This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. I

I had conducted new Ticket ID =24392130 in our ticket center and provide a new Special solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

North Carolina
1 review
0 helpful votes
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Great Selections Great Prices!
October 24, 2023

Lot's to look at and choose from! Easy to narrow the search for style specifics.

Date of experience: October 24, 2023
Canada
1 review
0 helpful votes
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Suede boots
November 1, 2023

I ordered a pair of boots and they were absolutely gorgeous at a great price!

Date of experience: November 1, 2023
Malta
1 review
0 helpful votes
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I bought many times from this website. Very good prices and items and fast shipping.

Date of experience: September 24, 2012
Greece
1 review
0 helpful votes
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Cheap products and very good quality! I will surely buy more products in the future!

Date of experience: October 3, 2012
Canada
2 reviews
0 helpful votes
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On time delivery
March 7, 2023

The package came in within the time they said it would. I was very pleased.

Date of experience: March 7, 2023
Indiana
1 review
0 helpful votes
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Boys shirts
August 18, 2023

Ordered shirts for my grandson good quality material great price and grandson just loves them

Date of experience: August 18, 2023
Oman
1 review
0 helpful votes
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Good items
December 1, 2022

I really like light in the box good programme nice shipping but high price shipping

Date of experience: December 1, 2022
Canada
1 review
0 helpful votes
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I would purchase again
March 29, 2023

Product was as shown and arrived within 2 weeks. A very smooth and easy transaction

Date of experience: March 29, 2023
New Hampshire
2 reviews
1 helpful vote
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Super fast packing an shipping, great quality, great color I love thank u so much

Date of experience: July 27, 2014
Canada
1 review
0 helpful votes
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Jacket
May 23, 2023

The jacket fits perfect. Was a little disappointed in the length of time for delivery

Date of experience: May 23, 2023
Ireland
1 review
1 helpful vote
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Great website
September 24, 2014

Great website. Totally addicted to it. All items are what you'd expect them to be!

Date of experience: September 24, 2014
North Carolina
1 review
0 helpful votes
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Great site, and the products are super cheap but great quality. They ship pretty quickly.

Date of experience: July 30, 2014
Ireland
1 review
0 helpful votes
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The dresses were fabulous
August 3, 2014

The dresses were fabulous. Wore the green one to my friend's wedding. Everyone admired it

Date of experience: August 3, 2014
Belgium
1 review
0 helpful votes
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First order
December 1, 2022

Excellent Quality and service. Especially the delivery man was super kind & friendly. Great service

Date of experience: December 1, 2022
Texas
2 reviews
0 helpful votes
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Excellent
April 19, 2023

I've not had a bad order. All of my things that I ordered I love.

Date of experience: April 19, 2023
Mexico
1 review
0 helpful votes
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Great site
September 22, 2023

Better than expected. I was uneasy about buying online in this site. Glad I did.

Date of experience: September 22, 2023
Norway
1 review
0 helpful votes
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Good
December 6, 2022

Good.happy to receive my package, and the item is not damaged and arrived on time.

Date of experience: December 6, 2022
Australia
1 review
0 helpful votes
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Very good site for just about anything everything. Have only had good experiences with them

Date of experience: August 12, 2014
LightInTheBox F. LightInTheBox Rep
over a year old

Hi Anne,

Thanks for your review. You said you had good experiences with us and our site was good. We have no idea why you just gave us ONE-STAR. Could you kindly change the star for us? Your review is very important for us!

Thanks!
Lightinthebox

Sweden
1 review
0 helpful votes
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Too many emails
October 18, 2023

Too many emails in a short time, even three per day!
That is too much.

Date of experience: October 18, 2023