business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 1st among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Florida
1 review
0 helpful votes
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Excellent service
March 31, 2023

It was a great experience, easy to order and received in a timely manner

Date of experience: March 31, 2023
Canada
1 review
0 helpful votes
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Experience
September 1, 2023

Good price and always a good product. Consistently look for new items coming available.

Date of experience: September 1, 2023
Sweden
2 reviews
0 helpful votes
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Star galaxy projector light
December 7, 2022

Very easy to order
Very nice and good stuff, i Will absolutely buy more

Date of experience: December 7, 2022
New York
1 review
0 helpful votes
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Great looking shirts
August 16, 2023

I can't believe how great these items are for the price that I paid.

Date of experience: August 16, 2023
Israel
1 review
0 helpful votes
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Skmei watch
April 30, 2021

Overall it's a decent watch, however the instructions enclosed were for the wrong/different model

Date of experience: April 30, 2021
Ireland
1 review
1 helpful vote
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Have no complaints about the service and the dresses I ordered were just right

Date of experience: September 10, 2014
Egypt
1 review
0 helpful votes
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Nice
October 11, 2022

Very good very fast delivery service I well recommend to my friends thank you

Date of experience: October 11, 2022
Norway
1 review
0 helpful votes
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I received the order from Lightinthe box
January 1, 2023

I was pressed by the item and it was Amazing to get that order

Date of experience: January 1, 2023
LightInTheBox F. LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.

For your issue, in order to protect your info and solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?

Sincerely
Megha
Customer Service

Canada
1 review
0 helpful votes
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Love your shirts!
March 6, 2024

Easy to order, shipped quite fast and great quality of t-shirts!

Date of experience: March 6, 2024
Tennessee
1 review
0 helpful votes
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Good
April 27, 2023

Everything was nice, I enjoyed all the colors and styles of what I ordered

Date of experience: April 27, 2023
Spain
1 review
0 helpful votes
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Very nice products
June 1, 2021

I have purchased many goods and all have been very good for the purpose

Date of experience: June 1, 2021
Canada
1 review
0 helpful votes
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Good quality. Good prince. Excellent service.
October 24, 2023

It wa great dealing with you. I was happy with the quality and price.

Date of experience: October 24, 2023
AE
1 review
0 helpful votes
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Excellent shopping app
January 22, 2023

Loved all the items purchased through the App. Dress was beautiful. Accessories were pretty.

Date of experience: January 22, 2023
Pennsylvania
1 review
0 helpful votes
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My purchase
April 4, 2023

All items were of great quality. I just wish the sizes were more accurate.

Date of experience: April 4, 2023
Massachusetts
1 review
0 helpful votes
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Good
October 27, 2023
Updated review

I was very pleased with my delivery and product on time and as advertised

Date of experience: October 27, 2023

Awesome
October 21, 2023
Previous review

Satisfied with quality and delivery. On time and as shown!

Date of experience: October 21, 2023
North Carolina
1 review
0 helpful votes
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Quick and professional customer service
April 5, 2023

Customer service agent answered all questions and a timely manner with respect and professionality.

Date of experience: April 5, 2023
Germany
1 review
0 helpful votes
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Everything ok
September 6, 2022

I received the Order in time, everything was ok. The customer Service answered fast

Date of experience: September 6, 2022
Saudi Arabia
1 review
0 helpful votes
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Site gave me competitive prices and free shipping and quality goods is very good.

Date of experience: July 15, 2014
Greece
2 reviews
0 helpful votes
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Lightinthebox is a great website with a lot of products in the cheapest price!

Date of experience: June 6, 2014
Canada
1 review
0 helpful votes
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Somewhat disappointed
February 4, 2024

The shoe horn falls apart
The wall graphic was way smaller that advertised

Date of experience: February 4, 2024