business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 1st among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
grey star
grey star
grey star
grey star
grey star
Michigan
1 review
0 helpful votes
Follow Lorna H.
Unfollow Lorna H.
Send Message
Share Review
Report Review

Products
April 4, 2023

Great products, everything I have bought it of good quality. I will buy again.

Date of experience: April 4, 2023
Sweden
1 review
0 helpful votes
Follow UYI O.
Unfollow UYI O.
Send Message
Share Review
Report Review

It was wonderful experience to shop at your money saving online shop thank you.

Date of experience: October 9, 2014
Canada
1 review
0 helpful votes
Follow Janice L.
Unfollow Janice L.
Send Message
Share Review
Report Review

Purchase
March 6, 2024

Purchase arrived quickly both items are what i was expecting

Date of experience: March 6, 2024
Israel
1 review
0 helpful votes
Follow or P.
Unfollow or P.
Send Message
Share Review
Report Review

Sizes are not accurate
November 7, 2022

Unfortunately although i followed the size chart, the dresses are too small for me

Date of experience: November 7, 2022
Pennsylvania
1 review
0 helpful votes
Follow Peggy W.
Unfollow Peggy W.
Send Message
Share Review
Report Review

Delivery
July 25, 2023

This order came quicker than I had expected. Love the packaging of the product.

Date of experience: July 25, 2023
Canada
1 review
0 helpful votes
Follow Isan R.
Unfollow Isan R.
Send Message
Share Review
Report Review

The ring was Ok.
March 6, 2024

The ring was nice. I will order other products from Light in box.

Date of experience: March 6, 2024
California
2 reviews
2 helpful votes
Follow Joe C.
Unfollow Joe C.
Send Message
Share Review
Report Review

The clothing that I ordered was not made well and did not fit correctly

Date of experience: May 3, 2016
LightInTheBox F. LightInTheBox Rep
over a year old

Hi, Joe. This is lightinthebox customer service. Could you tell me your order number so I can check it for you?

Or, you may log in and submit a ticket to contact our customer service for help. Here is how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

New York
1 review
0 helpful votes
Follow Robert N.
Unfollow Robert N.
Send Message
Share Review
Report Review

Satisfied Customer
October 31, 2023

This like everything I have ordered is exactly what I expected. Great service also!

Date of experience: October 31, 2023
Switzerland
1 review
0 helpful votes
Follow Esmeralda E.
Unfollow Esmeralda E.
Send Message
Share Review
Report Review

Good
January 4, 2023

Good products, did not take too long to arrive, good quality, will order again

Date of experience: January 4, 2023
Indiana
2 reviews
0 helpful votes
Follow Jason Q.
Unfollow Jason Q.
Send Message
Share Review
Report Review

Long wait but nice item
April 7, 2023

The shipping was very long it took a month and a half to come

Date of experience: April 7, 2023
DO
1 review
0 helpful votes
Follow Arkadiy N.
Unfollow Arkadiy N.
Send Message
Share Review
Report Review

Delivered
March 6, 2024

Good product but one item didn't fit. A bit complicated return process. Why?

Date of experience: March 6, 2024
AE
1 review
0 helpful votes
Follow Julian A.
Unfollow Julian A.
Send Message
Share Review
Report Review

Good Product
March 1, 2021

Easy to order. Arrived early. Good fabric. Comfortable to wear. I would purchase again!

Date of experience: March 1, 2021
New York
1 review
0 helpful votes
Follow Curtis C.
Unfollow Curtis C.
Send Message
Share Review
Report Review

Awesome
August 18, 2023

All the items were the way I ordered. They arrived less than a week.

Date of experience: August 18, 2023
Washington
1 review
0 helpful votes
Follow Mary N.
Unfollow Mary N.
Send Message
Share Review
Report Review

Nice items!
March 15, 2023

Nice items, decent delivery time, I'm happy with all three items in this order!

Date of experience: March 15, 2023
Portugal
1 review
0 helpful votes
Follow Patrícia I.
Unfollow Patrícia I.
Send Message
Share Review
Report Review

I love to shop here.
September 14, 2023

Lightinthebox is a great place to shop. They have everything I need to buy.

Date of experience: September 14, 2023
Canada
1 review
0 helpful votes
Follow Benoit Y.
Unfollow Benoit Y.
Send Message
Share Review
Report Review

Satisfied customer
March 7, 2023

I am very satisfied with my purchase, they All! Fit and very good quality

Date of experience: March 7, 2023
California
1 review
0 helpful votes
Follow Marcie F.
Unfollow Marcie F.
Send Message
Share Review
Report Review

WORTH THE WAIT!
February 11, 2023

As usual, long delivery time, but worth the wait. I can't beat the prices,

Date of experience: February 11, 2023
Canada
1 review
0 helpful votes
Follow Joan F.
Unfollow Joan F.
Send Message
Share Review
Report Review

April 12 order
May 10, 2023

Overall the parcel came fairly quick. Part fit well the rest were to small.

Date of experience: May 10, 2023
Romania
1 review
0 helpful votes
Follow Alexandra F.
Unfollow Alexandra F.
Send Message
Share Review
Report Review

The cat!
April 15, 2021

The cat is very beautiful, everything went well. Very long shipping time. Thank you!

Date of experience: April 15, 2021
Spain
1 review
0 helpful votes
Follow Dave T.
Unfollow Dave T.
Send Message
Share Review
Report Review

Good service
July 4, 2021

Ordered solar lights, they were delivered to Spain no problem and they work fine.

Date of experience: July 4, 2021