business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
grey star
grey star
grey star
grey star
grey star
Ireland
1 review
0 helpful votes
Follow ann h.
Unfollow ann h.
Send Message
Share Review
Report Review

Markup brushes very good brushes im delighted with them

Date of experience: August 17, 2014
Saudi Arabia
1 review
0 helpful votes
Follow R A.
Unfollow R A.
Send Message
Share Review
Report Review

It is very good..
August 15, 2014

It is very good. Thanks. I definitely recommend it.

Date of experience: August 15, 2014
Poland
1 review
0 helpful votes
Follow Paul Z.
Unfollow Paul Z.
Send Message
Share Review
Report Review

Fast and clear service and customer office responds

Date of experience: November 21, 2023
GB
1 review
0 helpful votes
Follow Mubasher R.
Unfollow Mubasher R.
Send Message
Share Review
Report Review

Good seller
February 23, 2014

Good seller. Deliveries arrives always arrives within stated time.

Date of experience: February 23, 2014
Maine
4 reviews
0 helpful votes
Follow Janet T.
Unfollow Janet T.
Send Message
Share Review
Report Review

Winter Hood and two skorts
February 25, 2023

As always fast shipping and items were as described.

Date of experience: February 25, 2023
Minnesota
1 review
0 helpful votes
Follow Stanley Y.
Unfollow Stanley Y.
Send Message
Share Review
Report Review

Good
July 20, 2023

I got what I ordered. No more questions about what else to order.

Date of experience: July 20, 2023
Kansas
1 review
0 helpful votes
Follow Dusty A.
Unfollow Dusty A.
Send Message
Share Review
Report Review

Overall quick and easy
April 4, 2023

Delivered quickly. Good quality. I loved everything I ordered.

Date of experience: April 4, 2023
Canada
1 review
0 helpful votes
Follow Sylvain L.
Unfollow Sylvain L.
Send Message
Share Review
Report Review

The quality
October 24, 2023

In the past I have the experience for the quality of your cloth I bought.

Date of experience: October 24, 2023
Iceland
1 review
0 helpful votes
Follow Armann J.
Unfollow Armann J.
Send Message
Share Review
Report Review

Everything OK
April 4, 2023

The ordered equipment was according to what was expected.

Date of experience: April 4, 2023
Hungary
1 review
0 helpful votes
Follow László S.
Unfollow László S.
Send Message
Share Review
Report Review

Nice
January 2, 2023

Very nice fast delivered and nice condition my order.

Date of experience: January 2, 2023
Denmark
1 review
1 helpful vote
Follow Annelise H.
Unfollow Annelise H.
Send Message
Share Review
Report Review

Swimwear
January 2, 2023

Fine, I have kept one of them. The other I have send back.

Date of experience: January 2, 2023
LightInTheBox F. LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 27860385 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Washington
1 review
0 helpful votes
Follow kimberly D.
Unfollow kimberly D.
Send Message
Share Review
Report Review

Great
December 14, 2023

Love this site, liked every thing I have ordered, especially for Christmas presents

Date of experience: December 14, 2023
North Carolina
1 review
2 helpful votes
Follow Tarsha C.
Unfollow Tarsha C.
Send Message
Share Review
Report Review

Loved the dresses my bridesmaids wore in my wedding
September 23, 2014

Loved the dresses my bridesmaids wore in my wedding.

Date of experience: September 23, 2014
Georgia
1 review
0 helpful votes
Follow Jamie X.
Unfollow Jamie X.
Send Message
Share Review
Report Review

Great Experience!
September 12, 2023

Great selection and great delivery times! Easy to order!

Date of experience: September 12, 2023
Netherlands
1 review
0 helpful votes
Follow Barbara I.
Unfollow Barbara I.
Send Message
Share Review
Report Review

Easy to order
March 21, 2023

It was my first time ordering. It was a good quality, It fits normal and was delivered fast

Date of experience: March 21, 2023
Nevada
1 review
1 helpful vote
Follow tanesha f.
Unfollow tanesha f.
Send Message
Share Review
Report Review

I loved the bag that I received and the fact that the shipping was fast! Will shop there again.

Date of experience: September 23, 2014
Rhode Island
1 review
0 helpful votes
Follow Jayson H.
Unfollow Jayson H.
Send Message
Share Review
Report Review

Almost perfect
February 28, 2023

Site is great
The shipping and sizing is very confusing and often wrong

Date of experience: February 28, 2023
Illinois
1 review
0 helpful votes
Follow Kecia U.
Unfollow Kecia U.
Send Message
Share Review
Report Review

Mermaid wig and Ear cuffs
July 24, 2023

One of the items was damaged which was the ear cuff.It came quick.

Date of experience: July 24, 2023
Texas
2 reviews
0 helpful votes
Follow Debbie F.
Unfollow Debbie F.
Send Message
Share Review
Report Review

Great experience! Will order again from this company again!

Date of experience: April 7, 2023
Israel
1 review
0 helpful votes
Follow Alex Y.
Unfollow Alex Y.
Send Message
Share Review
Report Review

Fast delivery. Fast response time. Very cooperative customer service.

Date of experience: March 1, 2021