logo
logo
LightInTheBox
Write a Review
Clothing & Fashion/Clothing/Wholesale Clothing
business logo of LightInTheBox

LightInTheBox

lightinthebox.com
Write a Review

Overview

LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
grey star
grey star
grey star
grey star
grey star
Debbie H.
Canada
1 review
0 helpful votes
Follow Debbie H.
Unfollow Debbie H.
Send Message
Share Review
Report Review
Review
May 2, 2023

Very happy with the product and the fast delivery!

Date of experience: May 2, 2023
Alex C.
Canada
1 review
0 helpful votes
Follow Alex C.
Unfollow Alex C.
Send Message
Share Review
Report Review
Comments
August 1, 2023

Everything was helpful C/W pictures and descriptions and explanations.

Date of experience: August 1, 2023
liane H.
New York
3 reviews
0 helpful votes
Follow liane H.
Unfollow liane H.
Send Message
Share Review
Report Review
Love it
May 3, 2023

Very nice product fits very well and shipping was very fast thank you

Date of experience: May 3, 2023
Holly w.
GB
1 review
0 helpful votes
Follow Holly w.
Unfollow Holly w.
Send Message
Share Review
Report Review
Great item that matched description
May 25, 2016

Brilliant dresses for my wedding for the flower girls!

Date of experience: May 22, 2016
Glen N.
Netherlands
1 review
0 helpful votes
Follow Glen N.
Unfollow Glen N.
Send Message
Share Review
Report Review
Polo Shirts
August 3, 2023

Good looking and nice fitting shirts
Good quality
I got many nice compliments

Date of experience: August 3, 2023
Patricia K.
New York
1 review
0 helpful votes
Follow Patricia K.
Unfollow Patricia K.
Send Message
Share Review
Report Review
2 stars
November 24, 2023

Took too long. Love the merchandise, but the wait was long

Date of experience: November 24, 2023
LightInTheBox F. — LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 102089181 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

merry J.
California
1 review
0 helpful votes
Follow merry J.
Unfollow merry J.
Send Message
Share Review
Report Review
Yay
November 21, 2023

Fast delivery, nice product, great fit, great price

Date of experience: November 21, 2023
Yvonne Z.
Texas
1 review
0 helpful votes
Follow Yvonne Z.
Unfollow Yvonne Z.
Send Message
Share Review
Report Review
Great products and experience
December 19, 2023

I'm kept updated on shipping status and the products I've purchased are very good quality.

Date of experience: December 19, 2023
Lucie S.
Czechia
1 review
0 helpful votes
Follow Lucie S.
Unfollow Lucie S.
Send Message
Share Review
Report Review
Lucie
December 8, 2022

Everything was the same as in the picture,very beautiful.

Date of experience: December 8, 2022
Denise J.
Wyoming
1 review
0 helpful votes
Follow Denise J.
Unfollow Denise J.
Send Message
Share Review
Report Review
Cute Shirt
December 19, 2023

Shirt is great material and the graphics are amazing!

Date of experience: December 19, 2023
Nayef I.
AE
1 review
0 helpful votes
Follow Nayef I.
Unfollow Nayef I.
Send Message
Share Review
Report Review
Unlimited Shopping
December 19, 2023

Shopping through light in the box is very interesting.

Hope for a quicker delivery.

Date of experience: December 19, 2023
Karen U.
Canada
1 review
0 helpful votes
Follow Karen U.
Unfollow Karen U.
Send Message
Share Review
Report Review
Great Sales
December 19, 2023

I found some boots and an alarm clock, a lovely aurora borealis lights.

Date of experience: December 19, 2023
Jean-Francois G.
France
1 review
0 helpful votes
Follow Jean-Francois G.
Unfollow Jean-Francois G.
Send Message
Share Review
Report Review
Perfect
March 9, 2022

The mailing was good and the items were according to what was described

Date of experience: March 9, 2022
Lane T.
Canada
1 review
0 helpful votes
Follow Lane T.
Unfollow Lane T.
Send Message
Share Review
Report Review
Great Product, Great Prices
June 6, 2023

I received exactly what I ordered and I got it sooner than promised

Date of experience: June 6, 2023
Aloisio N.
Brazil
1 review
0 helpful votes
Follow Aloisio N.
Unfollow Aloisio N.
Send Message
Share Review
Report Review
First purchase
May 13, 2023

Well done! It was very grateful receive promptly and like it was promised.

Date of experience: May 13, 2023
Samuele V.
Italy
1 review
0 helpful votes
Follow Samuele V.
Unfollow Samuele V.
Send Message
Share Review
Report Review
PERFECT
April 14, 2021

Clothes fit Perfectly, very original clothes and high quality

Date of experience: April 14, 2021
Mikael A.
Sweden
1 review
0 helpful votes
Follow Mikael A.
Unfollow Mikael A.
Send Message
Share Review
Report Review
Finest and I'm so happy
November 1, 2021

It's all good and what can I say we're so happy so happy

Date of experience: November 1, 2021
louise k.
Ireland
1 review
0 helpful votes
Follow louise k.
Unfollow louise k.
Send Message
Share Review
Report Review
Brilliant, got my products quickly with no problems,...
October 2, 2014

Brilliant, got my products quickly with no problems, delighted with my purchases

Date of experience: October 2, 2014
Julie G.
Indiana
1 review
0 helpful votes
Follow Julie G.
Unfollow Julie G.
Send Message
Share Review
Report Review
Great Quality
March 13, 2023

Great Quality!
The fit is perfect and the material is very comfortable

Date of experience: March 13, 2023
Donna S.
Virginia
1 review
0 helpful votes
Follow Donna S.
Unfollow Donna S.
Send Message
Share Review
Report Review
MERRY CGRISTMAS
December 8, 2023

Love my Christmas shirts they are exactly what I expected. Great selection & pricing

Date of experience: December 8, 2023
991 reviews are not recommended
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.

Business History

Spread the word. Tell your friends what companies they can trust. Sharing is caring.

Company Representative

Lightinthebox Feedback
LightInTheBox F.
Typically responds within 1 day
  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
To learn more about reviews and trust on sitejabber.com, visit our FAQ and about us
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

See reviews as you browse!
Get the Chrome Extension.

Have a question about LightInTheBox?