Overview
LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Item was too small for men. Too small. Would not buy again
Every article I got from you fits well. Very nice and comfortable clothes. Good quality!
Updates and tracking was easy. Package was discrete. Size was right on. Quality was outstanding
Everything is easy to order and sizing hasn't been off yet
Nice product, I am very happy with it. The picture on the site was the as the product
The articles are not made with good quality and are not like in the pictures
If you follow the sizing guide you will get what you expect.
Not everything as described; some great products, some not. Overall, just alright.
Super great pricing….
Super great fit, with great patterns and decent materials.
The purchase arrived very late, and the quality of the products is very disappointing
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 28642328 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
All items were received and exceeded my expectations
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- singapore, Singapore, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Chloe, supervisor of customer service, Lightinthebox.
Please accept our apologies for having faced this very unhappy shopping experience. I'd like to start by mentioning we are an international supplier of Chinese made goods. We are strongly committed to offering good quality products at an affordable price.
For your issue I have created ticket# 27345297, Would you please login you litb account and reply when you are free? The ticket message will be also sent to your email related with LITB account.
Sincerely
Customer Service