business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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California
2 reviews
0 helpful votes
Follow Tracy M.
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Always been fast and easy and the products have been excellent

Date of experience: January 27, 2014
Canada
1 review
0 helpful votes
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Great items
March 28, 2023

The swim suit is lovely as is the dress as mentioned in my previous review.

Date of experience: March 28, 2023
Netherlands
1 review
0 helpful votes
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Good time delivery and supper good packing
November 22, 2014

Good time delivery and supper good packing
Very good quality items.

Date of experience: November 22, 2014
Sweden
1 review
0 helpful votes
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I liked so much everything what I get, i order more!

Date of experience: November 18, 2014
Canada
1 review
0 helpful votes
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Okay
March 7, 2023

Disappointed in some items. But overall nice items

Date of experience: March 7, 2023
Canada
1 review
0 helpful votes
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Excellent
November 30, 2023

The customer service was excellent product is good fast shipping and tracking

Date of experience: November 30, 2023
Spain
1 review
0 helpful votes
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It was very fast and delivered exactly what was promised and advertised. Very satisfied.

Date of experience: March 25, 2014
Austria
1 review
0 helpful votes
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Good App
February 7, 2021

Nice app, awesome products! Nice bonus system, I like the app. Perfect shopping app

Date of experience: February 7, 2021
Saudi Arabia
1 review
0 helpful votes
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Nice and good
October 4, 2022

Good material I'm happy with it
And l will back and buy again and again and again

Date of experience: October 4, 2022
South Dakota
1 review
0 helpful votes
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Unable to contact anyone to be able to return this item

Date of experience: August 18, 2023
LightInTheBox F. LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 101412564 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

AE
1 review
0 helpful votes
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Love the product but sometimes late in shipping
December 1, 2021

The price are really good products are good but sometimes late at the shipping

Date of experience: December 1, 2021
France
1 review
0 helpful votes
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Very satisfied
August 10, 2021

I received items in good time and items fit correct and good quality

Date of experience: August 10, 2021
Texas
1 review
0 helpful votes
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Great
March 28, 2023

I loved everything but the bra. The bra was too small.

Date of experience: March 28, 2023
Norway
1 review
0 helpful votes
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Buying bicikel panniers
May 23, 2023

Ordering products are easy.
Transport of products are good.
Payment of products are not so easy 0

Date of experience: May 23, 2023
Illinois
1 review
0 helpful votes
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MEME
April 19, 2023

The sweatshirt arrived fast. It is beautiful. Everyone loves it. It is also comfortable.

Date of experience: April 19, 2023
Netherlands
1 review
0 helpful votes
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Very good and quick
April 28, 2021

Very good products good materials and fast delivery

Date of experience: April 28, 2021
Pennsylvania
2 reviews
0 helpful votes
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Bright Clothes that Fit Well
March 29, 2023

The pants and T-shirt are beautiful and comfortable and fit perfectly!

Date of experience: March 29, 2023
Italy
1 review
0 helpful votes
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Review
August 10, 2021

Very nice shirt aesthetically. Very beautiful colors. Very friendly sellers. Consulted

Date of experience: August 10, 2021
Georgia
1 review
0 helpful votes
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Love this site
December 1, 2023
Updated review

Such different merchandise from typical retail stores. Usually receive deliveries within 2 weeks.

Date of experience: December 1, 2023

Love it all
October 24, 2023
Previous review

Always great prices, fast shipping, great quality merchandise

Date of experience: October 24, 2023
Florida
1 review
0 helpful votes
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Great prices
October 17, 2023

Product was what I was expecting
Well described and well priced

Date of experience: October 17, 2023