business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Mexico
1 review
0 helpful votes
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Trust
October 17, 2023

I am happy with all that I bought with you. I enjoyed all that I had! Thanks

Date of experience: October 17, 2023
Arkansas
1 review
0 helpful votes
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Wedding Dress
March 7, 2023

Dress needs minor alterations, than the split to the corner the dress is nice.

Date of experience: March 7, 2023
Canada
2 reviews
0 helpful votes
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Good
December 1, 2023

Ordered two shirts, came on time, happy with quality.

Date of experience: December 1, 2023
Arkansas
3 reviews
0 helpful votes
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Clothes wrinkled
March 7, 2023

The dresses were in a bag all crumbled up, disappointed in the way dresses were shipped

Date of experience: March 7, 2023
Belgium
1 review
0 helpful votes
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Clothing
February 28, 2023

The T-shirts are nice and fits good. And the prices are very cheap.

Date of experience: February 28, 2023
GB
1 review
0 helpful votes
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All products are beautiful and displayed really well, all pictures are really clear

Date of experience: August 14, 2014
Italy
2 reviews
0 helpful votes
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Very good and fast
July 18, 2023

Very good material and accurate made. Very fast and precise shipping

Date of experience: July 18, 2023
Switzerland
2 reviews
0 helpful votes
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Lights in the bottle
April 22, 2022

The light's are very nice and nice on the table thans

Date of experience: April 22, 2022
Netherlands
1 review
0 helpful votes
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Very nice
April 25, 2023

Very nice and good fit. Nice Color.
Good choice of colors.

Date of experience: April 25, 2023
Germany
1 review
0 helpful votes
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Everything went well
August 11, 2022

Fast delivery,
Good quality,
No problems with delivery.

Date of experience: July 12, 2022
Canada
1 review
0 helpful votes
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Good
March 8, 2023

Great great great okay okay good good but I don't like give over the top review

Date of experience: March 8, 2023
Poland
1 review
2 helpful votes
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Wedding dress
June 1, 2021

The dress is way shorter than is shown in the picture.

Date of experience: June 1, 2021
Canada
3 reviews
1 helpful vote
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I have very bad experience with Light in the Box, I ordered a Jacket which is L, but they sent me 2XL. I requested them to sent me the right size and a prepaid return label to return the 2XL one, and attached photos of the Barcode of the packaging and photo of Tag 2XL in the Jacket on the Service Ticket as proof. They answered me and asked for the same thing for Proof which I already sent them and said confirmation of proof is very time consuming, and offer only (a) 50% coupon and keep the Jacket or (b) 30% refund of the item price. When I wrote them they already got what they wanted as Proof, they then offer 1.Keep item and 60% coupon and applies toward future purchase, must use within 3 months, 2.Keep Item and 50% refund of item price. I reluctantly choose option (2) 50% refund of item price, but then I got email from them saying they will send $2.07 to my paypal acct. I wrote them back $2.07 is not 50% of the price I paid, and since I remembered I paid them with Paypal, so I have filed a dispute to Paypal with all the photos of Proof, then seller sent me email saying they will send $5.93 MORE, I waited for 6 days, they only sent $2.07 USD, the $5.93 USD never come, so I have to decline it, as they are very tricky, if I accept it, my dispute will be closed. Then I sent Paypal the Seller email of offering $5.93 MORE, this time they offer only the $5.93 without the $2.07 on Paypal, so I declined it as well. Then they said they will refund me in full when I ship the jacket back to them, but want me to pay for shipping myself. NO CUSTOMER HAVE TO PAID FOR SHIPPING FOR SOMETHING WHEN THE SELLER SENT THEM TH WRONG ITEM. I phoned paypal, seller refuse to provide prepaid shipping label and want me to pay for shipping myself. Finally PayPal give me back my $9.96 USD THEMSELVES, AND THE SELLER GET AWAY WITHOUT REFUNDING ANYTHING. I will never buy anything from this Light in the Box again after going through all these troubles. They are a very dishonest and cunning.

+3
Date of experience: April 4, 2023
Florida
1 review
1 helpful vote
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Very nice product
September 25, 2014

Very nice product. Very happy with the merchandise.

Date of experience: September 25, 2014
France
1 review
0 helpful votes
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The Order 44573541
May 4, 2021

I am happy with the product I received and the quality

Date of experience: May 4, 2021
Finland
1 review
0 helpful votes
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Good experience
January 1, 2023

It was good. I got what I ordered in good time. I am satisfied

Date of experience: January 1, 2023
Sweden
1 review
0 helpful votes
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Good stuff
April 5, 2023

Very very good and best delivery of a lot of fun and Nice stuff

Date of experience: April 5, 2023
Ohio
1 review
0 helpful votes
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Nice
November 29, 2023

Very good product. Arrived quickly and as expected.

Date of experience: November 29, 2023
Arizona
1 review
0 helpful votes
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Great product!
July 25, 2023

I love this dress! Fits perfect and I love the material!

Date of experience: July 25, 2023
Pennsylvania
1 review
0 helpful votes
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Confusing
November 28, 2023

It's a little confusing when ordering, but love your products and no place to put my CORRECT email address.

Date of experience: November 28, 2023