business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Canada
1 review
0 helpful votes
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Another great order from light in the box.
November 21, 2023
Updated review

We enjoyed all the products in our order and pleased with everything. Thank You.

Date of experience: November 21, 2023

Satisfied with my order.
June 6, 2023
Previous review

This is our third order with light in the box and we are pleased with the order and delivery. We are going to order again soon.

Date of experience: June 6, 2023
Tennessee
1 review
0 helpful votes
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Small garments
February 21, 2023

Garments ordered were not the size ordered by the size chart provided

Date of experience: February 21, 2023
LightInTheBox F. LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 28230053 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Netherlands
1 review
0 helpful votes
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I very like my order
August 13, 2021

Come very fast, and quality very nice, soft bedding, and very beautiful

Date of experience: August 13, 2021
Washington
1 review
0 helpful votes
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3D Hoodies
November 17, 2023

Received in the time I was told they would arrive.
Thank you

Date of experience: November 17, 2023
New York
1 review
0 helpful votes
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Bigal
September 19, 2023

Very please with the shipping and the stuff and the products fix good

Date of experience: September 19, 2023
Tennessee
1 review
0 helpful votes
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Great Shirt
April 12, 2023

The shirt was just as described. I like the shirt.

Date of experience: April 12, 2023
New Hampshire
1 review
0 helpful votes
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Leggings
November 17, 2023

Quality products, great prices! Return buyer!
Absolutely love Light in the Box!

Date of experience: November 17, 2023
Rhode Island
1 review
0 helpful votes
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Good
November 17, 2023

On time for delivery. Will make good package gift decorations.

Date of experience: November 17, 2023
Illinois
1 review
0 helpful votes
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Nice Purchase
March 14, 2023

Item came in time frame was said to come. Pric was great. A+ all around

Date of experience: March 14, 2023
France
1 review
0 helpful votes
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Excellent
December 2, 2021

Very quick expedition
Very good product
Very good tracking

Date of experience: December 2, 2021
Canada
2 reviews
0 helpful votes
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They're a little slower than I'd like.
June 6, 2023

Most products are favorably packaged and secure, so I'm very satisfied for the most part.

Date of experience: June 6, 2023
Florida
1 review
0 helpful votes
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Perfect fit. Fast shipping.
October 20, 2023

Looked great on. Definitely looks like the pictures.

Date of experience: October 20, 2023
Canada
1 review
0 helpful votes
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Satisfied
October 20, 2023

Very good stuff fast deliver i will order more from them for sure

Date of experience: October 20, 2023
Arizona
1 review
0 helpful votes
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Fit well, love the music theme
October 20, 2023

I love the music theme. Fits well just need to up 1 size for American

Date of experience: October 20, 2023
Michigan
1 review
0 helpful votes
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God stuff
October 19, 2023

I was skeptical about this app/site but iv now ordered multiple things from them. Quality stuff

Date of experience: October 19, 2023
Oman
1 review
0 helpful votes
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Owsom..
February 17, 2014

Owsom. Liked the quality of the order I got. And furthermore there service was excellent..

Date of experience: February 17, 2014
Spain
1 review
0 helpful votes
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It fits perfectly
August 11, 2022

Great quality for the price, fast delivery, had a missing piece, fast fix. Reaaaally nice!

Date of experience: July 12, 2022
Netherlands
2 reviews
0 helpful votes
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A very good service, very good delivery times. Quality is good.

Date of experience: June 21, 2016
Arizona
1 review
0 helpful votes
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My purchases
October 24, 2023

Very easy and great delivery Arrived on time Package was sealed no issues

Date of experience: October 24, 2023
Belgium
1 review
0 helpful votes
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Good site but sometimes longer on delivery
October 24, 2023

In general it's good but sometimes you have to call service because of longer delivery

Date of experience: October 24, 2023