LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Very easy and great delivery Arrived on time Package was sealed no issues
In general it's good but sometimes you have to call service because of longer delivery
Was more then expected for the price, thanks again.
Happy with the Products & Delivery!
Thank You! Thumbs Up!
Good quality and acceptable delivery speed. T-Shirt good quality
Great experience with the support. After the wrongsending of a product they were very helpful
Fast and good quality at great prices. Also very stylish.
Outstanding service, well done. All the way here in Canada.
Ordered a jacket. Came with strange writing on the back of it.
Great service quick delivery and completely satisfied
My experience with customer service, has only been good, easy to complain etc
So far I have not had a huge problem with my purchases.
Quick, easy all the way thru, product was good, delivery when they said
I'am happy with my purchases.I just dont understand how the camera works but I'll find out.
Good service, good service, good service, good service, good service, good service, good service
First time ordering and wasn't sure about product. Very pleased with sizing, fabric, and color.
Good quality goods consistent with the description. Long waiting period for shipment.
Love love love my purses for my wedding! Thank you Lightinthebox!
Good vacuum cleaner, strong suction, but high noise, excellent service, fast shipping, Thank you!
Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.
Answer: Same problem... All thru email
Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.
Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.
Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
Answer: Will you send us your order number so that we can check?
Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.
Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.
Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.
Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.