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New York
1 review
4 helpful votes
Follow Thomas E.
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Ya I'm on match they send me mail saying someone likese and they don't exist or they like me and haven't been on line in months I hate it.

Date of experience: August 14, 2014
Oklahoma
2 reviews
8 helpful votes
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If you value your money stay away from this site what is funny is for all the positive reviews there are almost just as many of them with negative reviews as well, this site is a joke at best.
Safety and security is non existent. If you are not familiar with the way modern websites work now a days basically a website is broken down into sub sections typically called modules. Then those modules are assigned to a something with an id signature.
This is where the flaw comes into play if you can find a way to jumble up the id of your module, or someone elses, then you can gain access to their profile and access all of their messages, then edit anything on their profile, and just pray that your credit card information is secure.
When i found this flaw i messaged match about it because i was one of the people effected by this.
What does match do?
Did they thank me for finding this and notifying them? No, instead they lock me out of my account which someone else had already changed my profile and was using it to message people in california when i live in oklahoma. He linked his account to mine to be able to message people since i was a paid member and he was not.

Instead of Match doing anything about it they just suggested that i reset my password, which would be fine if that module actually linked to my profile instead he now has all of my credit card information, he has the abilty to pose as me to other members and match does not do anything about this.
I have sense canceled my credit card and posted a fraud alert on it, but Match is not doing anything about this, and if you use this website you can become a victim like i did, i even submited physical evidence of how this is happening and match still wants to allow the loop hole to persist.

So trust me STAY AWAY from this company.
You can email their support which is really hard to find, but when it comes to companies that make it hard to contact support you should be very very cautious of companies like this.

Date of experience: September 23, 2018
Alabama
2 reviews
2 helpful votes
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I've tried this site twice this year. No responses to all my e-mails and winks. No responses from anybody! What a ripoff!

Date of experience: November 16, 2010
Maine
1 review
3 helpful votes
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Don't join
August 4, 2016

I signed up for 1month they signed me for 3 I called would not refund me the 2 months my tough luck live and learn.

Date of experience: August 4, 2016
New York
1 review
2 helpful votes
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It was difficult to cancel subscription. Had to hurtle loops of fire to complete subscription cancelation and customer support was not supportive.

Date of experience: December 22, 2015
Alabama
1 review
4 helpful votes
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Beware of photoman919
December 7, 2014

Beware of photoman919. He is a liar and can be very charming. He is a manipulator and will take you for a ride and then dump you. Don't fall for him.

Date of experience: December 7, 2014
New York
1 review
0 helpful votes
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Full of scammers
August 29, 2023

I experienced 0ver 12 scam attempts in less than one month. Besides being expensive, it is fraudulent.

Date of experience: August 29, 2023
Canada
1 review
7 helpful votes
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Spamm
June 26, 2017

Terrible app. I clicked unsubscribe several times over the last month and they are still spamming me with 4-5 emails a week.

Date of experience: June 26, 2017
Canada
2 reviews
8 helpful votes
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I am a physically fit male, seeking a long term relationship with a women. I am successful in my career, and financially independent. Match.com is not the place to find a quality relationship. Would not recommend.

I signed up for 3 months, and decided on this dating system due to my busy schedule. Clearly, the site attracts many undesirables. Have noticed a litany of so called match profiles, with middle aged women (40 or so) and are seeking men or boys starting from 18 to twenty something, " for long term relationship". Many subscribers state they have children, as well, contain a major shopping list of their expectations of the partner they seek. I can't help but question the intelectual capacity of these individuals, as well the legitimacy of such profiles, and the necessity of a reality check.

Furthermore, have recieved many sarcastic first time responses from women, criticizing my income expectation of the partner I seek, and my photos demonstrating my upper body physique. Many of these rude emails come from women who may have a variety of barriers in obtaining their fantasy relationship.

Women on this site dramatically reduce their estimated real life age. As was the case in a few occasions when I met of women who stated in their profile were 40, and we're obviously much older, perhaps early 50's. What a turn off, and may have to seek counselling for this later.

Furthermore, beware of profiles with out pictures. Many are scams, and you will be communicating with a website or machine, prompting you to down load certain APPs to communicate.

The match.com site requires better screaming of their clientel as a start. However, will never waiste my money again on such a program.

Date of experience: April 13, 2014
Idaho
1 review
2 helpful votes
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I'm concerned MATCH has the ability to hack more money from my account! What can I do for recourse? BTW they are unresponsive in replying!

Date of experience: November 9, 2017
California
4 reviews
7 helpful votes
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I opened an account on match.com, paid good hard earned money to keep it open, now the girls on match.com like to dress like streetwalkers, almost to the point of being $#*! nude! So, I decided to flash my goods, I dnt mean my manhood, I'm talking about my cash, I literally set up my pic of me holding $7,000.00 fanned out smiling in my ride! & wtf does Match.com do, they call my Pic inappropriate & offensive, I'm like wtf kind of metoo, feminazi, manhating b. S. is this, these whores cn show their nipples, vagina, & freshly waxed buttholes on match.com, but I can't show I am a man of means?!?! Needless to say, Match.com forced me to shut down my account, so basically, their just another manhating ameri$#*! company, they want only women succeeding, but u can't be a successful man on match.com, no, they want u like a loser begging dog if ur a str8 American man! My advice, well, try anything for hookups tht u dnt have to pay for, cz as u can see, just cz u pay for a match.com website dsnt promise results, or the fact u'll be treated fairly, & not discriminated against cz ur one of the few last str8 American males on their!

Date of experience: October 17, 2022
Canada
1 review
5 helpful votes
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I sat on the free trial for several days, considering whether I would join, during that time a got a message that I had one message I could answer for free. Attached to it was an email. I was so new to this, and excited to have taken this step. Anyways I paid for six months but upon the first day, this scammer had his hooks into me. Convinced me, that in order to work on a relationship, we should leave the site. For three weeks, loved bombed then, he said he wanted to send me something from over seas. He sure did, 148 long stemmed roses and a teady bear. Then 4 weeks, things started to get weird. He's asking me for 5000us. Now he's angry! I'm like I don't have that kind of money and a man that is able to send me that amount of flowers, doesn't need to be asking me for money. Then the extortion came, I was video you. I'm like so what. Not much of a video. But now I was scared. Had the police in the house, notified credit bureau, knew my identy meaning pictures have been stolen. Moneygram and western union notified. FDF Flowers, note they didn't return my call they promised. And then match... Fought with them at how they were putting members at risk with their site. Argued that they were aware that email was sent to me and that they should have notified me, I was at risk. Don't you think a flag would go up, joins one day and then the next gone. My life has been a mess for two months dealing with this ordeal. I was ready to love again and now I'm too afraid too. So much more to say, but you get the idea. It's not safe, from the young to the old, scammers are there and ready to bounce and match does nothing to protect you.

Date of experience: May 9, 2017
Connecticut
1 review
3 helpful votes
Follow Amanda Y.
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March 2018 Match.com is such a fraud. After taking time to create a profile and being specific about the type of men I was interested in meeting based on their questionnaire and my personal preferences they were still matching me up with men that were not compatible by any means. If I said It was important for me to meet a non-smoker, they would match me up with smokers. If I said I was interested in meeting men with the same religious preferences they were matching me up at high percentages with men who were either not religious or "other". If I stated that I was interested in a certain age or race you get the point. Finally, I figured I would ask for the remaining of my money back seeing that they were just matching me up with ANYBODY. I asked and they refused to do so. Before canceling my membership I received a notice from them asking if I would rate their site. I thought oh yasss, boy will I love to rate their fake site! I was honest in saying, that I would not recommend this site to anyone and I explained why. Well after that they got mad and the admin staff behind the scene which sees and controls everything you say and do instantly put a stop to anyone contacting me any further. I went from meeting 4 - 6 new men every other day, in which most were never my type but... However, after I gave them a poor online rating meeting anyone new immediately can to a halt and all conversation with new men contacting me was no more for weeks. When I approached them about it and told them I knew they were behind controlling who was able to contact me or not able to contact me, they, of course, denied it and the very next day there were 3 new men who reached out to me (yah right). Funny thing was the way these two men profile was worded you knew it was Match.com who sent me the fake conversation from members who didn't exist. They are so full of it and that's putting it very nicely. Don't waste your money it's really not worth the diasspoint.

Date of experience: March 29, 2018
New York
1 review
0 helpful votes
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DON'T WASTE MONEY OR TIME ON THIS SITE- IT IS A MONEY SCAM-GETTING YOU TO SPEND MONEY TO BUY POINTS-INSTEAD OF MONTHLY OR QUARTLY SERVICE-TOTAL RIPOFF-THEY GUARANTEE A DATE-YOU DON'T GET THAT EITHER.

Date of experience: July 28, 2022
New York
2 reviews
11 helpful votes
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Fake Accounts
October 24, 2017

I was chating with a fake account. They were not a real person, and they didnt want to refund me. It was a rip off.

Date of experience: October 24, 2017
New York
10 reviews
346 helpful votes
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I am from the "baby boomers era" and I have been divorced for 25 years. I have not had time to find a special someone because of a career and education. Now I am online looking at a number of dating sites. I came upon match.com and bought a 6 month membership. Remember I said I was a baby boomer in my 60s, which according to some consumer reporting agencies make up 25% of match.com subscribers or 2.5 million boomers. I need to make some things very clear; while I am in my 60s I exercise 3 times a week at a gym, eat healthy, jog, ride my bike, water & snow ski, bowl, play badminton, work on my lawns. I am 5'6" tall, and 132 lbs, my metabolic age is 49, and my BMI is 19.3. I want to share a quick story; about a month ago I accepted a day together with a 58YO lady. The next day I called her and her daughter wanted to know what I did to her mother. I told her what we did the day before. The daughter said her mother was resting and did NOT ever want to talk to me again, she said I was too active and needed that style woman. But here is the bite in the butt; I have been TOTALLY unsuccessful getting a date with a younger woman, who I probably would not kill from my active life style. Match.com wants matches age for age. Women in their 40s DON'T want men in their 60s; they want men in their 30s and early 40s. It is a shame that match.com and the women there don't understand there are finer things in life then just an age grouping. I will add; match.com customer service SUCKS! Match.com sends me daily a list of women that supposedly match my profile. I was pretty clear in stating I will NOT date out of my race, and I will NOT travel more then 25 miles. Obviously, they need a map and a colour chart! Maybe I am being much like the women I criticize, looking for a more youthful individual.

Date of experience: October 28, 2013
Alabama
1 review
0 helpful votes
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Not worth a dime
November 20, 2020

Dont sign up for this. Its like video loot boxes. Youll pay one amt & increase your odds by spending

Date of experience: November 20, 2020
Colorado
1 review
4 helpful votes
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I signed up for a 3-month service and had a terrible experience with it. Today (12/11) I got an email from PayPal telling me that they Match charged my account $65.97 which I never authorized. I called Match customer service (which appears to be a call center somewhere overseas) and they were VERY RUDE. Each person I spoke with had an accent and was very difficult to understand. I asked to cancel this ReNEWED subscription and refund my money, only to be told that they could only refund $29.98. This is completely unexceptable - only 10 hours prior they could take my money and now they can't refund the whole amount. The 'girl' said there is nothing she could do, which is what she is told by her upper management! I asked to speak to her superviser - which took over 20 minutes to get on the phone- and she told me that her supervisor will tell me the same thing. Marlene was the supervisors name, and she was equally RUDE and very hard to understand and told me the same load of crap.

Match.com steals your money, and are more than happy to do so. No company has the right to automatically take your money and then only refund a portion of it. STAY away from this company and any company that will automatically take your money and NOT refund the full amount!

As I read through the list of other reviews for Match.com, I see that I am not the only one to have this experience. Which tells me the customer service responses are scripted and they will not budge to make the customer happy. I seriously hope the the powers that be at Match know what the hell is going on - Ha I am sure they do and they just don't care.

The kicker, I joined for 3 months and not 1 match! DO NOT USE THIS DATING SERVICE it is a scam! I don't even think half the people they have on their searches are even real - I would 'Like' someone and within 15 minutes it would show their profile is now 'Hidden" - this happened 4 times to me. I call BS on Match!

Date of experience: December 11, 2015
New Jersey
1 review
20 helpful votes
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What the F**k?
June 16, 2015

Why do the women do not respond to me when I match what they are looking for? I sent over 400 E-mails and only got 14 responses (10 were SCAMMERS)

Date of experience: June 16, 2015
Canada
1 review
11 helpful votes
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Save your money, don't sign up and get sucked in by all the nice photos! Once they have your info

Date of experience: November 22, 2019

Overview

Match has a rating of 1.2 stars from 1,214 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Match most frequently mention customer service, credit card and fake profiles. Match ranks 654th among Dating sites.

service
212
value
223
shipping
36
returns
56
quality
215
+48