MovieTickets.com

I have issues every single time I am directed here to purchase tickets. I get through the entire process, enter all information, and then get a screen that says the transaction was unsuccessful. This is the 3rd separate occasion on which this has happened over the past year. When calling, they inform me that I must have entered my credit card info wrong. No, I double checked and it is correct. Oh, then I must not have closed my browser and cleared my cash between transactions. Yes, I did. Oh, then there must be an issue with communication to the theater. I should go to the theater itself to purchase my tickets. What is the point of that?!?
Seriously, this should be a lot easier, and have a much higher success rate.

I attempted to purchase an e-giftcard through their website. After hitting the "Submit" button, I was taken to a page that read, "The connection has timed out," but they charged my credit card immediately. I waited 12 hours to see if the gift card would be emailed, but it never was. I called the company twice. The first time I was told they would call me back after hearing from the company that processes the electronic gift cards. Six hours later, I still hadn't heard anything, so I called again. The second representative stated she could find no record of the purchase at all. I called my credit card company. The rep there said the pending charge may fall off, but if I see it go from Pending to Confirmed to call back and they will refund me, and process the chargeback to MovieTickets (or whomever processes their online purchases.) This was my first, and last time, using their website.

I joined Showcase cinema in Reading, which was great there was no charge. However when I come to log in it tells you your log in details are incorrect. I have reset my password to try to overcome this problem, 5 times now! And it still doesn't work!
I have been onto the customer service e mail for Movietickets.com which is the people this is linked to and all the response I get is that I am not registered. Even though I have a card that has been sent, and various new passwords from them!
Don't bother, you just have to make a trip to the cinema to pre- purchase tickets. It is a joke and their customer service is appalling.

I received gift cards for Christmas for my kids, every time I tell them to pick a movie so we can go I end up paying because the website is not available to set up account, how convenient. It's April now and I have tried several times. You can't use them at the register so I see this whole experience as a rip off! All the way around, can't use the two $25 tickets and end up paying when was expecting too. RIP OFF! To top it off you have to rate at least one star and they don't even rate that!

They took my card, but never gave me the tickets. Tried calling and first time I was on hold for over 15 minutes then it just logged me out. Called back and the answer just went to a not available. Called on a weekday and I was given a voice mailbox. Told to leave a message and when I left one, I never received a call back. They took the gift certificate money did not give me the tickets and I had to pay for them once I went to the movie theater. Ended up paying twice to see one movie. It has been a week and not one call or answer even though I have tried to contact them several times. The site said it would contact in 72 hours, but have not received any contact from the first time I left a message and it has been several days.

Have spent the last two hours trying to get tickets and every time I click "Next" it goes to some other page on the site that it totally unrelated to what I'm trying to do. Pressing the "back" button on the browser only shows a SQL error or an error with some other mechanism of the site. At one point, I finally found myself on a page where it asked for my card details to complete the purchase. Entered details and pressed "next" - it took me back to the main page of the site as if I had just typed the address into the address bar. What a piece of $#*! of a website. I find myself wondering how the hell they generate any revenue at all considering it has proved literally impossible to purchase tickets on their site. Trash. The devleopers should be ashamed. I teach web development and this site will now be my go to on what you should NOT do as a developer. It's time for them to shut down.

Awkward website, not client friendly nor is their customer service. Your seats will be auto selected for you and you may or may not be able to override that selection. In my case I was not able to do so. Called customer service and they told me there is nothing they could do for me - call your theater. After purchasing tickets you will then have to download their specific app on your phone in order to get your ticket(s) sent to you phone. The app download worked but I never received a digital receipt.

Be sure to book your tickets through Fandango.

Got to this site by accidents. Later found out that the tickets I bought were more expensive that if I'd bought them on the theatre's own website. Worse still I had to line up at the theatre to exchange my email voucher for tickets to enter. If I had bought tickets on the theatre's own website I would have waltzed right in with the ticket printed at home or on my smartphone. This is the sort of site that gives websites a bad name.

This company is a scam. 1st to stole a gift card balance on a card that had never been used. Took the money from my 6 year old's gift card and we got no tickets! Used the other gift card and was charged a processing fee! For what I did all the work on their crap site! Called "Customer Service", hahahaha! What a joke! Never again. This company needs to be shut down and give everyone their wasted time and money back. Suck it movietickets.com.!

Had a $7.00 balance on a gift card from a year ago. Was not able to log in. I called customer service, and got a new password. Logged in, purchased 2 tickets, and did not get my credit balance applied to my purchase. They seem to have the site rigged so it is difficult to use your credit. Eventually you get fed up like me and toss the card in the trash. They make a little more money, you lose a little more money. What a waste of time.

Do not use movietickets.com. It took forever for the transaction to go through. Keeps saying error, customer service only advised to delete cookies. After trying for 45 minutes we finally got tickets purchased. HOWEVER we purchased 6 tickets but it only reserved 5 seats. Their customer service just refers us to the theater. The seats that are showing as reserved in our email are showing as available on the theaters information. The link where you are suppose to go to print the tickets give me an error saying error 505. Never using them again.

After purchasing for my elderly parents I discovered they had gone to the movies but were not admitted because they were told they had to purchase tickets with these cards online. At 82 were unsuccessful and wanted to give them back to me. I went online to purchase for them and find out I have to pay a 3 dollar fee every time I make a purchase unless I join a cinema club. I requested a refund but was denied. If your thinking of buying to give as a gift I sure as he'll would not recommend. With a 100.00 gift expect to pay an additional 12.00 for 4 visits to the movies. They suck