MrFluffyFriend

Incredibly annoying experience. Customer service is slow to respond and basically non-existent. Ordered almost a month ago and my package has come and gone through my state 3 separate times now on the tracking. Of course they only display overwhelmingly positive reviews on their website which I'm sure are all from bots. THIS IS A SCAM

MrFluffyFriend (they are NOT your friend) calls the bed I ordered XL. Our dog, who is 53 pounds, hangs off the side of it. This is cheap Chinese junk at an exorbitant price. Do not be taken in. Get a good quality dog bed at your local Costco for much less. I am so angry I was taken in by these people. They should be reported to the BEtter Business Bureau. And by the way, the junk takes forever to arrive.

It took about 1 week to be shipped out (longer than what it says in the website), but arrived in about 2 1/2 weeks. The bed was compressed in a small package and expanded when opened. It is good quality and comfortable, and so far my dog likes playing with it.
Update: it took her a day or so, but I caught her sprawled out in it this morning (with her coat on).

Great lounger! Thank you seller! Delivery before the deadline, the quality is good, everything is true. Thank you! Super happy. For my Jack Russel took 80 cm. Already washed at 40 degrees and put to the dryer. He came out super sweet. I love it!

Since writing the review below, I have received the product I ordered. It's not worth the £52 I paid for it, but it's decent enough quality. I'm just pleased I received it after waiting so long. Customer services eventually emailed me back and a few weeks later I received my order.

I wish I'd looked for reviews before I ordered, but I stupidly trusted the company. I now know I've been scammed and they have £60 of my money. Product never received. No response to queries. STAY AWAY from them.

My newly adopted older dog loves his new bed. It's so soft. Dex was surrendered at a shelter after having had a home. He was very anxious when I got him. He curls up and falls sound asleep in his bed.

The beds are not as pictured! The beds are of very poor quality and despite their claims, only 1/2 of my Golden's body actually fits on the XXL. Not my idea of comfort or stress relief. Beds of better quality and at a fraction of the price are available from other retailers.

Some of the worst customer service received, feeling as though I'm being forced to keep/pay for these items.

I had ordered two beds but after receiving and opening the first (beds arriving at different times), I requested a return and later rejected the second package (never opening it).

The company did not grant my return request of the first bed and have yet to refund me for the refused package/bed with ongoing delays and difficulties with customer service.

I would not recommend this company!

I tried to leave a review on their website but they don't allow for it.

The dog bed has been sitting in Jamaica, New York for over a week now and never sent to the USPS. Label has been printed and USPS is still waiting for it. I have contacted them twice and no reply. How long does it have to sit there in limbo just waiting to be shipped? Thinking about calling my bank to cancel. I've never seen anything this strange. I have that sinking feeling that I made a mistake. Should have looked at the reviews before I ordered.

I requested to cancel my order a minute after I placed the order due to a change of mind. I immediately wrote an email to contact them. Did not hear anything back. I wrote another email on the same day as I found another email address but still have not heard anything back. I also used their customer form online, still no response. After six days, I received an automatic email saying they had shipped my order. I use the tracking number to see where the package is, and it is through USPS, but the shipping info is not up yet. They are just trying to get your money, and it is not worthy buying it here. Amazon has the same project and way cheaper than this place.

I order two beds but needed to return them. I would have to pay over 80.00 dollars to be shipped overseas back to China and also fill out a customs form. They do not pay for return shipping so you lose money. Now I have to figure out what to do with them. My dog thinks it is a toy and wants to chew them up.

I purchased one for my golden retriever. It was very expensive and the reviews sounded amazing. It has only a fraction of the filling that I imagined. The filling moves around, so, often there is no padding between my dog and the floor. I ended up buying a similar bed from Kmart for a third of the price that is much better quality and has lots of filling. I wasted my money on this Mr Fluffy Friend bed that was very expensive and very bad quality. This is a scam product. They spend so much on marketing and I don't see how the reviews are true on their site because this is junk.

This company is a scam, its very hard to get an exchange or refund.they will offer you discount in order so you can keep your item,everything comes from china.i have to ship my item to china but whatever it will cost me i will still send my item back to them

The bed fell apart in three months. The fur got matted and, when I washed it, all of the stuffing came out ALL over my washing machine. The quality is poor and they wouldn't replace the product for me as I was a few days beyond their three month warranty limit.

Not gonna lie, disappointed. I got XL hardly any stuffing, my dog is practically laying on the floor, would love the one showing on your website, not worth the money paid. Would like to send it back and get the one shown in the photos.

Ordered this bed after seeing ad on Facebook. Totally regret not checking reviews before ordering. First clue that there was probably going to be an issue is that it took forever to arrive. Was so disappointed at the quality and workmanship of the bed. It is NOT made with plush material, but a cheap almost plastic like material (see pictures). The bed has little to almost NO stuffing in the bottom part of the bed ( see pictures). It appears the stitching isn't even complete around the sides and has an "industrial" smell to it. I paid $80 for something I wouldn't have even paid $5 for! Unfortunately my husband opened the bed and threw away the package before I got home and according to the site there is no refund unless it's in the original pack. DO NOT waste your money on this bed!

We just received an xxl dog bed, which we purchased from MyFluffyFriend, at a cost of $84.00 supposedly discounted from the $210 regular price. The bed is a piece of junk, with about as much filling as an average size teddy bear, not worth $20, much less $84, or $210., and no way resembles the beds pictured in their advertising/site. Their 30 day customer satisfaction/return policy is a joke in that is specifically states that no refund will be granted if the plastic seal is broken. In order to see what a piece of junk the bed is required breaking the sealed plastic bag.

It's nothing like the advertisement. Very little padding in center of bed as well as sides and my 100 lb GSD will not fit on it despite the website naming this breed specifically for the xxl size!
What a scam! Everything I read said it could be returned to nearest warehouse and you had a warehouse in the USA! You lied and are giving false advertising to those who believe your bull! Believe me I will speak the word to prevent others from falling victim to your lies. Figure's you're in CHINA where lies are SOP!

Quality product and a great customer service. I needed some help choosing the right size, Sarah from the customer service replied within minutes and helped me out. My Golden absolutely loves his bed, he is so happy with his MrFluffyFriend!

Their product, in my case the Extra Large Anxiety Relieving Bed is fantastic. It is very well made and most importantly, my dog absolutely loves it. She snuggles down it for her day time naps and she is definitely a lot calmer now when we get home after leaving her alone which is exactly what we were hoping for from the purchase. The delivery time was as told which considering it included the Christmas holidays was very good.