MrFluffyFriend

Not as described on website. Ships from China in vacuumed pack bag. Does not fluff up when taken out of the bag. Then when u want to return it you get a run around. They tell u to sell it to someone else or ship back to China, yeh right… it's over $100 from where I live. I regret buying this bed. Usually I have good instincts about web sites but failed with this one. I will stick with Amazon, their website and returns are so much.

An order of two extra large beds arrived and I opened only one. The stench was overwhelming. I emailed asking for return instructions. After two weeks, a poorly worded email stated to air out the bed. I emailed again requesting return authorization and a refund. The eventual response was to say I could get a $10 refund if it was still in original packaging BUT even then, I was not given any return address or instructions.
I disputed the charge on my credit card and my card company agreed with the dispute.
It's been almost a year and Mr. Fluffy is sending me threatening collection emails. The notices are from somewhere in Europe! The original package has Chinese markings. So weird.
The product is disgusting and the company is running a scam.
BEWARE. STAY AWAY.

This company is a total scam! The beds are nothing like the beds in their add not even half as thick and their service department is pretty much non existent! They offer a 30 day money back guarantee no questions asked which is a joke because they refuse to respond to your request they pretty much ignore any correspondence at all! Take my advice and buy a $20.00 bed from Wal-Mart it'll be 10 times better than these and you won't have to wait forever to get it. This company has no conscious or morals whatsoever! A complete and utter disgrace to say the least! This review is legit my order number was *******

This is the worst purchase I ever made all they're doing is going out do you love for your dog to get at your money it's just paper thin floor on it, Chinese junk. They probably bought Train carts of these things for pennies. Anyway they sent me the wrong bed and and at first refused to deal with me. He said i could send it back for 30 some odd dollars, my cost and they would see if they would maybe give me a refund. I don't trust them at all so I guess I'm stuck with the bed that a cat would barely fit on, meanwhile I have a Rottweiler. Do not buy anything from this company the quality and workmanship is garbage!

Buyer beware. This product isn't close to what is pictured or described. Zero fill. Dog is basically laying on the floor. I ordered the size listed for my dogs weight. Bed is too small. I paid $66,00 now shown on the website for $36.00, which would still be too much. Aldi carries better quality beds then these! Arrived with no paperwork so no way to return.

I ordered an XXL size bed as per picture advertised with 2 dogs laying on it. I have.same breed and only one dog fits on it curled up. I reached out to Company and sent pics with measurements. Their response "size sent is correct " and I could get a refund if i paid shipping and restocking fee. There are other brands I would buy from someone else who is honest.

Be carefully, This company does not show correct address or a phone number you can call with your complaints. Will not return your money! This is a SCAM. Sent back with priority mailing and tracking number to a name *. I have receipt from my credit card
*Personal details redacted by admin

I paid in full but never received my order from them. Tried to contact them and he answer is always "on the way". I posted my story on a Facebook group of pet owners ana realized there's many, many people from around the world who has exactly the same experience with the company. I'm surprised no one has never left a review here as yet. Please avoid!

My dog is a border/Norfolk terrier crossbreed and measures 24 inches from nose to start of tail and a medium bed was too small for him as he could not lay out flat.l sent an email to the company and received a reply,offering me another larger bed with a 30% discount and to keep the first bed which we will use in the car for long trips.First bed medium changed for XL which is right size to lay out in.He loves it lots of room for daytime lounging and night time sleeping.

Both dog and cat readily enjoyed snuggling in their new beds. They looked so comfortable. Of course, being animals, they now both have shunned them, only occasionally using one. That's okay, surely they will decide to go back to the obviously comfortable beds, which now rest down the middle of our bed...leaving us to cling precariously on the outer edges. Ah, we love our pets. Thanks for asking.